No tea/coffee making facilities in room The door security stopped working Breakfast stopped before advertised time at weekends

Breakfast buffet was very good, room was very comfortable, bath was a bonus

Stayed in April 2024

It took almost 1h for the staff to do the check-in for only 3 rooms... Even tough they answered they have a place for safe bycicle storage, it means for them that you can leave your bikes out at the open street, simply locked to a stand... Obviously this was not acceptable for us, so we took the eBikes with us to the rooms.

Clean and quiet place.

Stayed in April 2024

Room was roomy. Location was good.

Stayed in August 2023

Needed air conditioning

Perfect location

Stayed in June 2023

Nothing to dislike

This was a delightful hotel to stay in, the breakfast was excellent, the staff were very helpful.

Stayed in May 2023

Noting all was fine other than the lack of any view.

Lake Constance is beautiful but pictures suggested there was indeed a view of it, which there isn't. This is situated in one of the pedestrian main streets about 2 hunder metres back. Still nice, but its the lake view you really want.

Stayed in April 2023

window was facing another building instead of seaside.

location. close to everything that you need to see. you can take the ships by walking a mx of 1 min. restaurants, bakeries, museums, viewpoints, everything is in close proximity. Also u get a card when u check in, and u can travel with this card anywhere free of cost using ships, bus, bahn.(To places located along the coast of Bodensee)

Stayed in May 2023

It didn't have an elevator. We were one the fist floor which wasn't bad, but our friends had to haul very heavy suitcases up to the second floor.

Breakfast was good, staff was very nice and helpful, location was perfect. Bed was fine, shower could have been a little better/stronger. Was quiet for the most part.

Stayed in September 2022

The staff were extremely friendly and welcoming. The bed was very comfortable. location was great

Stayed in September 2022

Room view is to the rear rear was the rear side of restaurants parking and a church so it was noisy. No air condition in the room so you can't close the windows because of the noisy environment. A very small fan was supplied and was not very efficient. Breakfast is good but the price of the room we expect it to be included they ask extra 15 euro per person per day - much too much. Room price is is very high. We understand and believe because it was Best Western once the standard of the room will stay the same but it's not. The hotel has two parts - the reception is in the main Street and the rooms are in the next building on another Street. We didn't see any surveillance camera at the other building sometimes the door stay open.

Location is great. Breakfast is great really great but much much too pricey.

Stayed in June 2022

Handle of the water tap in shower broken, water leaking in WC 24h, dust in the wardrobe.

Location

Stayed in February 2024

Parking is only available in an underground parking garage at 15 Euros per night. It was quite a mission finding and getting into this facility.

Fantastic location! Right at the waterfront and close to the December Christmas markets. Easy walking distance to so many lovely shops and restaurants. Seamless check-in and access. Our stylish room was huge, well appointed and very comfortable.

Stayed in December 2023

Everything

Stayed in December 2023

Easy walking distance of the railway station and very close to the ferry terminals, right in the middle of the pedestrian shopping area but away from bars etc so very peaceful. Neat, quiet room where I could get some work done. Immaculate bathroom with a nice strong shower.

Stayed in November 2023

The water to shower was cold. When we told reception they gave us a key to another room to use that bathroom where the water was like 1degree C warmer and the shower head holder was broken so water got everywhere. Also the bathrooms had no ventilation (there is a grate but no fan to remove smells). There are not enough plugs near the bed, you have to choose between charging your phone and having light. For a so called delux room and delux price this was not a good experience.

The beds were really comfortable. There is a lift.

Stayed in September 2023

A lot of spiders everywhere. ZERO effort to solve the problem Non-functioning fridge

Location is excellent

Stayed in August 2023

Every electronicalmachine hat hot temperature Zimmer ist horrible heiß, it’s not worth

Location and cost

Stayed in July 2023

So bad. Because room is so dark and small. My opinion not comfortable room. No parking place, very little breakfast

So bad. Because room is so dark and small. My opinion not comfortable room. No parking place, very little breakfast

Stayed in June 2023

no changing towels, no cleaning,…

location, beakfast

Stayed in May 2023

There isn't an elevator so be ready to pick your luggage through the stairs.

The location is super amazing and the hotel is very comfortable!

Stayed in April 2023

- wifi (i was kicked out of the wlan network every 30 min, i had to re-log in several times. It was not a stable network.) - cleaniness in bathroom (there is a potential! For example, dust on the heating or toilet odour...) - confusion of staff (i paid my breakfast, but i was informed that i booked my hotel room "without breakfast") - breakfast was very nice, however, the cappucino tastes like brown water and orange juice like an emulgator cocktail :)))

The location was great! And the hotel staff was very friendly. Maybe a bit confused, but friendly.

Stayed in November 2022

The rooms are away from the Reception. There is no air-conditioning, WiFi is poor, staff , particularly at the restaurant are untrained and not helpful

The location and ONLY the location, nothing else

Stayed in May 2022

helpful staff, room with a view. bathroom and toilet not shared but private.

Stayed in March 2022

We were carrying a lot of heavy luggage, and it was not really convenient for us, since the hotel did not have an elevator and we got rooms on the second floor.

A very central & convenient location, within a short walking distance from the train station. I was lucky to get a room with a lake view, it was wonderful! The single room was cosy and with a lot of space. The staff was friendly & helpful.

Stayed in March 2022