Elisenstraße 16, Altstadt-Nord, 50667 Cologne, Germany
#179 of 237 hotels in Cologne
Guests' ChoiceBased on 358 hotel reviews
7.4Cleanliness
7.6
Comfort
7.3
Location
8.9
Facilities
7.0
Staff
8.7
Value for money
7.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Liz
United KingdomThe hotel and room itself were really basic. It's fine if you just need a place to lay your head for a night but you wouldn't want to spend much time there.
The breakfast here was surprisingly good! Plenty to choose from and all delicious.
Stayed in April 2024
Reviewed: 12 May 2024
Jessie
United KingdomRooms in need of update. But clean
Breakfast was amazing.
Stayed in May 2024
Reviewed: 11 May 2024
Grain
RomaniaThere was a Booking platform glitch (maybe?) ... Upon booking, I thought I made sure booking a room with breakfast included in the price (this is always my policy... I want to be sure I start the day with a good and nice breakfast). I usually check before paying that the final amount included breakfast... Upon our arrival, we were asked to pay the breakfast again (quite the unexpected expense for 2 persons, for almost a week) and we did not received yet our bill or explanations for the situation (the last day we tried to speak on several occasions with the manager, but there was nobody around...).
Stayed in February 2024
Reviewed: 2 May 2024
Iuliana
RomaniaThe furniture is a bit old and used.
An excellent breakfast with a lot of vegetables and fruit options, the presentation of food was amazing, it exceeded our expectations. Clean sheets and towels, very comfortable bed. Good value for the money. They were very kind and offered us a place to store our bicycles.
Stayed in April 2024
Reviewed: 1 May 2024
Deborah
United KingdomThe room was very small.
Good quiet location. Secure parking. Very friendly and welcoming staff. Very comfortable bed.
Stayed in April 2024
Reviewed: 26 April 2024
Graham
United KingdomComfortable one night stay.Good location for city centre and train station.Lovely breakfast,gluten free bread available,friendly staff.Fast Wifi.Enjoyed our stay.
Stayed in April 2024
Reviewed: 12 April 2024
Donald
United KingdomNo kettle or drinking glasses in the room.
The owner was a very pleasant and knowledgeable host, and we enjoyed a very nice breakfast, particularly the fresh fruit juice.
Stayed in April 2024
Reviewed: 2 March 2024
Sarah
FranceIt would have been nice to have tea making facilities in the room, especially as I was working late
Great breakfast. Helpful staff, Clean rooms. Quiet street
Stayed in March 2024
Reviewed: 7 January 2024
Dean
United KingdomThe room had a brand new Smart TV but could only get local channels due to the TV not being connected to Wi-Fi.
Great location, less than 10 minute walk to the HBF, similar distance to the Neumarkt and the shops on the Schildergasse. The Heumarkt was also within a 20 minute walk and for travelling further distances Appellhofplatz tram station was just 2 minutes away.
Stayed in December 2023
Reviewed: 31 December 2023
Ashley
GermanyThe pillows could have been newer and more blankets. Carpets probably need to some updating.
The breakfast was amazing! You can tell the staff takes great pride in the food and presentation. The location couldn’t be beat, 10 minutes from the train station and Cathedral.
Stayed in December 2023
Reviewed: 29 December 2023
Aaron
CanadaThe breakfast was fabulous
Stayed in December 2023
Reviewed: 25 December 2023
Omar
IndiaLittle water came into the room in the night during the heavy rain . The pillows were very soft and we found it difficult to sleep.
Staff was good , Aniket at the front desk was very helpful and courteous. Parking was very easy to do as the property has its own space near by. The location is very good as we could visit majority of the Christmas markets by foot.
Stayed in December 2023
Reviewed: 23 December 2023
Dom
CanadaKind staff
Stayed in December 2023
Reviewed: 16 December 2023
Murat
BelgiumHousekeeper and reception very friendly.
Stayed in December 2023
Reviewed: 30 November 2023
Steve
United KingdomNot much parking nearby, you might have to walk a little.
Nice friendly small hotel near Altstadt. Irish bar nearby stays open late.
Stayed in November 2023
Reviewed: 14 November 2023
Darko
CroatiaI love the fact that they leave leftovers from breakfast at the reception. Preventing food waste + free snacks throughout the day :)
Stayed in November 2023
Reviewed: 4 November 2023
Sally
United KingdomNot far from station, very quiet street. Clean, comfortable, good shower.
Stayed in November 2023
Reviewed: 31 October 2023
Anurag
IndiaRoom was very small
Very convenient location. Friendly staff. Awesome breakfast
Stayed in October 2023
Reviewed: 26 October 2023
Eolan
Irelandwould help to have kettle in rooms
location was perfect , short walk to centre ,
Stayed in October 2023
Reviewed: 17 October 2023
Ahmet
Turkeyit would be better if the room has fridge. I didnot bring my slipper, I thought they provide, but not. Anyway these are minor issues. Price performance ratio is high.
Breakfast is delicious. Bed is comfortable. Room is clean.
Stayed in October 2023
Reviewed: 7 October 2023
Peter
United KingdomCarpet needs replacement
All the different types of fruit and good selection of cakes as well as a cooked breakfast
Stayed in October 2023
Reviewed: 4 October 2023
Carla
GermanyThe room was not clean correctly, and the bathroom smelled bad
Food and services was really good
Stayed in September 2023
Reviewed: 4 October 2023
Barbara
United KingdomMy room was rather small and outdated and there was a surprising amount of nose from what had looked like a quiet street.
Outstanding breakfast with no less than seventeen types of fruit. Warm welcome, good location about 10 minutes walk from station and cathedral.
Stayed in October 2023
Reviewed: 25 September 2023
Scholz
AustraliaI stayed for one night and for that it was pretty okay. But if you stay for longer it might be a little too small for 2 people.
Stayed in August 2023
Binibona, Spain
Visconde De Maua, Brazil
Dresden, Germany
Pomérols, France
Hoegaarden, Belgium
Longare, Italy
Berlin, Germany
George Town, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content