Television at room 323 doesn’t working at all. We inform reception but they said that there is no one from technic to fix it. No signal for internet. Cold water at swimmingpool. Paid parking. Overprice.

Friendly stuff, clean, nice location.

Stayed in May 2024

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Very friendly staff, amazing food

Stayed in May 2024

Could be better with sound insulation and wifi in the rooms

Sauna and cosmetic services Staff at the reception 🥰 Food 👌🏽

Stayed in April 2024

The property is really nice. Ambiance is relaxing. The Amenities are one of the highlights of our trip.

Stayed in February 2024

Food - Dinner & Breakfast Very big Room Sauna & Swimming Pool

Stayed in November 2023

The dinner at the hotel was nothing special. Also the staff was not so welcoming.

The breakfast was superb. Also the spa facilities were nice. The hotel is within walking distance of many great attractions and the city with many cafees.

Stayed in August 2023

we only stayed one night. we arrived by foot after hiking 3 days in Harz so the highlight would be the hot sauna and the indoor swimming pool. It's so relaxing and restore your energy. I wish we had time for more spa activities. Dinner was very very good and delicious and breakfast was really rich with so many choices, also great for hikers. I also liked the theme decorations of antlers everywhere 😍🦌 and the room was very comfortable. We got a free bus tickets for the morning but decided to walk because Bad Harzburg is a beautiful city and very pleasant for morning walk. The train station was a 30 minutes relaxed walk away. definitely coming back to Bad Harzburg and to Spa Seela!

Stayed in May 2023

To access the lift you have to go up three stairs. The original room offered did not have lift access. The 'Lift' is listed in the facilities offered. I feel it was good we arrived early to check in.

Good location, close to Burgberg Cable Car and the Baumwipfelpfad (Tree Top aerial walkway) The Hotel also provided Spa facilities. Transport access was easy with a bus stop right outside the the hotel with links to Bad Harzburg Railway station. Free bus travel was available with the city tax card provided by the hotel. Hotel dining, breakfast and dinner was excellent.

Stayed in May 2023

We very much enjoyed our stay! The room was spacious and comfortable, the staff was very pleasant and the location was great for starting hikes. The spa is very nice, while it is not small at all, the hotel is very large and the spa may get a bit crowded at times (but all within limits).

Stayed in May 2023

Waiting tome at reception- 25 min to check in and 15 min to check out. Much noise in the room due to the noisy street. To get to pool and sauna space guests need walk through the restaurant with other guests- it is not comfortable.

Big sauna zone and swimming pool

Stayed in April 2023

Wellness-spa

Stayed in February 2023

Nice hotel with a beautiful spa. Cute rooms

Stayed in August 2022

no fridge

Stayed in June 2022

The style of the room: Our room wasn't modern, it wasn't traditional German, it was more a bit of everything.

Breakfast was very good. Nothing were missing. 24 hrs. reception. Possible to rent car parking in a secured garage.

Stayed in August 2022

cool interior design the swimming pool Great breakfast

Stayed in March 2022

No mirror in room. A little crowded in spa area.

Make-over of hotel succesful with some original design maintaned. Good atmosphere. Wonderful breakfast.

Stayed in January 2022

Tricky system for parking. We were there for New Year's Eve, and so the pool and sauna area were super crowded, with a lot of small children, which took away any spa-vibe!

Nicely redesigned lounge space. Very close to a number of hiking spots. The rooms were old, but well-mainted. Nice robes and slippers. Great breakfast buffet.

Stayed in January 2022

I did like the brochures a lot. They had all relevant information, but were not too long to overwhelm.

Stayed in April 2024

Gym can be better

Everything

Stayed in December 2023

Room was very small and outdated. Funny smell. Spa area was far away from the room, having to walk through the restaurant with towels and bathrobe. The outside door for going around was shut by 7pm instead of 10pm as stated. Very frustrating.

The location. Breakfast was good. Pool was a good size. Staff were very professional and friendly.

Stayed in January 2024

The room was very small and hardly had any lights for what we paid. The only light in the bathroom came from the mirror, therefore showering in the dark was a thing. Hardly any staff spoke English, or French or any other language. Everything was written in German and therefore the hotel is not very accommodating to foreign travelers.

The breakfast was great, plenty of parking for vehicles, and the hotel was in walking distance to hikes and other forms of entertainment.

Stayed in October 2023

Location: can get a bit noisy as it's on the main street Parking: a bit cramped, the curb to get to the lot was not a proper entryway for a car Service: sometimes the staff came across as a bit rude and self-important, it was missing the warm hospitable feeling Dinner: very pretentious atmosphere in the restaurant for mediocre food service, we skipped dinner after two nights of disappointment Staying with a pet: sometimes we couldn't reserve one of the good seats where they allow dogs in and were rudely reassigned by staff, unacceptable if they advertise being dog friendly. The restaurant can get very cramped with no space for the dog. Layout: From our room, we had to walk quite a bit and always had to go through the busy lobby with our dog which is inconvenient, some rooms force you to walk through the restaurant to the spa which means you see people in slippers and robes walking through as you eat breakfast or dinner which clashes with their otherwise "fancy" atmosphere Modernization: Some furniture in the room is very dated which clashes with the modern interior, the bathrooms are dated, and it's very hard (and dangerous) to get out of the shower, and the bathtub wall is very high. Volume: There were events in the hotel during our stay, making it very noisy. Value for money: have since stayed at hotels with less stars for less money and had better experience

Location: right by some great hiking trails in Bad Harzburg, 5-10 min on foot into town, all the tourist attractions are close by, if you drive somewhere, you're immediately on the main street to Torfhaus (Brocken), Braunlage etc. Lobby: very chic and hip lobby area Staying with a pet: cute little set up with a bowl and treats Breakfast: big variety and choice Modernization: Some things have been updated in rooms, coffee maker with good coffee in the room, a hiking map provided by the hotel Water: free water if you skip room service

Stayed in May 2023

Very friendly staff and great room.

Stayed in March 2023

There are no comments available for this review

Stayed in November 2023