Im Grafenwald 1, 54550 Daun, Germany
#25 of 38 hotels in Daun
Guests' ChoiceBased on 96 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
8.0
Staff
8.9
Value for money
7.6
Free WiFi
6.7
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End of dialog contentReviewed: 9 May 2024
Ana-maria
NetherlandsThe only thing that could be improved is the decor and furniture in the vacation houses as it is very old-fashioned and the couches had some old stains on them that were a little off-putting. Pillows were also uncomfortably thin.
The vacation home we got was extremely clean, staff were very friendly and helpful even though some did not speak English gladly. We were treated very kindly and had a great experience. The facilities such as the gym and the swimming pool and beauty services were also well organised. Wish we had stayed longer. Maybe next time.
Stayed in May 2024
Reviewed: 27 March 2024
Sven
GermanyWe didn't know that the vacation houses have cold stone floor, so bring warm socks or you will have cold feet. Overall, the dinner buffet is pricey considering the main courses (but the appetizer buffer makes up for it).
The breakfast buffet is superb; it really leaves nothing to be desired. The dinner buffet needs to be discussed in a more differentiated way: The selection of appetizers is again superb, including the variety of sopus. About the main course, however, we were less enthusiastic. The meat choice was rather dry, but the sauce helps. There is nothing really attractice for children. While I'd agree that children should eat what is available, it doesn't help when they are complaining every evening that they don't like the food and just go for the desert (which is, again, nice with a selection of sweets and cheese.) The staff is usually attentive, but waiting next to be till I have actually finished the plate is overdoing it a little. The pool area is nice and fun for the kids.
Stayed in March 2024
Reviewed: 9 January 2024
Rob
AustraliaWifi is still crap in the house. You have to go to the main building to get any decent connection. Niggles …. some poor communication on the closing time for spa facility for NYE with website saying 8pm (details obtained via QR code on fact sheet provided at check in) … but we were ‘chucked out’ of sauna at 5:45pm for a 6pm close. Problems with table allocation at breakfast even though we had booked our “usual table” weeks before our arrival. Finally, an irritation … despite my comment last time, the picture behind the television has still not been rehung (see pic).
This was our third time here. As before, we booked a house - very comfortable and cozy with the new heating system; staff were very helpful and efficient; buffet breakfast was again very good; gym and sports/spa facilities enjoyable. Overall, despite some niggles (see below), it was a relaxing five night stay across New Year. P.S. Special appreciation due to the Director for locating a pair of favourite shoes left behind in our house and arranging to forward them to us!
Stayed in January 2024
Reviewed: 27 November 2023
Joelchou
NetherlandsNothing
Breakfast was good and the service was perfect!
Stayed in October 2023
Reviewed: 3 November 2023
Inge
BelgiumThe minigolf was in a poor state and could not be used. The dinner buffet was OK but not really fine dining.
We got a spacious holiday home and enjoyed the available facilities at the hotel (breakfast buffet, swimming pool, spa, and massage, the latter coming at additional cost). The hotel is beautifully located in the hillside.
Stayed in November 2023
Reviewed: 2 November 2023
Puji
BelgiumBed was dirty and pillows smelly, dinner buffet was not so good.
Breakfast was Great, staff were Great, the room was huge, swimming pool was Nice.
Stayed in November 2023
Reviewed: 11 September 2023
Sharon
GermanyNo complaints.
The property was in a beautiful location and you had your own privacy.
Stayed in September 2023
Reviewed: 5 June 2023
Christina
United Statesthe dinner buffet was not very good for the price
the location is beautiful
Stayed in June 2023
Reviewed: 1 April 2023
Rob
United Kingdomthe holiday homes were spacious and well laid out but a little dated
great location, great environment and facilities. restaurant and staff were brilliant
Stayed in March 2023
Reviewed: 27 February 2023
Justus
BelgiumAll the facilities (breakfast room, wellness area, reception etc) were small considering the number of people who can stay in the hotel and the surrounding holiday-cottages. At full frequency, staff seemed a bit overwhelmed. The lay-out as a holiday-park plus hotel was not so clear from the profile on booking. There was a stupid system that at 11.00 on the day of departure, the key-cards were automatically not allowing entry to the cottage anymore, which meant we (like many other people) had to go back to reception, wait to ask for the card to be re-programmed, to the retrieve our luggage. The cottage-design is a bit dated and the kitchens/bathrooms felt quite old-fashioned in terms of design (but everything worked very well)
The location is nice close to the woods (up a rather steep incline). There are some cottages with nice views and there are good facilities for out-door activity. Breakfast was good. The pool was nice for kids and the sauna/wellness area was also nice. The cottages are quite spacious and were warm during a cold-spell.
Stayed in February 2023
Reviewed: 8 January 2023
Rob
GermanySome ‘niggles’ this time … even though it is close to the main hotel building, the WiFi in the house is (still) crap! To get good reception, I went and sat in the reception lounge at the spa facility. Certain items missing from the kitchen despite an inventory list that I assume housekeeping are meant to check. e.g. no wine corkscrew/opener … which resulted in an inconvenient visit to the restaurant! And because we ‘ate in’ for dinner this time, we noticed there were no ‘basics’ in the kitchen i.e. salt and pepper, sugar, cooking oil. It really was BYO. One final annoyance … it really is about time to rehang the picture stuck behind the television!! 😉🙏
We very much enjoyed staying for the second time this year in the same house and having the same table allocation for breakfast. Staff were excellent; always both friendly and helpful. Breakfast buffet was again very good. Otherwise … see my previous review in January 2022.
Stayed in January 2023
Reviewed: 14 November 2022
Rsegers
BelgiumSwimming pool, the water is a bit cold.
The unit reserved for us was in fact a holiday home with 2 bedrooms. It was close to the main building where the reception, restaurant and wellness center are located. The unit was spacious and clean. Beautiful surroundings Breakfast was really good.
Stayed in November 2022
Reviewed: 2 November 2022
Eva
BelgiumAlthough very comfortable, the rooms give an outdated feeling
Very comfortable size of holiday home, equipped with everything necessary, all facilities available. Very accommodating and friendly staff, good choice at the breakfast buffet.
Stayed in November 2022
Reviewed: 20 October 2022
Lisa
Netherlandslove it here
Stayed in October 2022
Reviewed: 23 September 2022
Phillip
United KingdomWifi very poor. Kept losing signal.
Location - in a park near forest. Very quiet in the bungalow.
Stayed in September 2022
Reviewed: 27 May 2022
Nataly
GermanyI liked the location, nice for walking. The hotel was very clean and the stuff very friendly.
Stayed in May 2022
Reviewed: 11 May 2022
Veronika
GermanyThe SPA area was OK even for sport hotel I was expecting bigger area mainly pool and sauna. There were many kids so we didn't have a chance to go swimming ( but ok, we were there during school holidays, but anyway). I had also massage and the lady had veeery cold hands all the time so I didn't enjoyed it so much. They didn't clean the room properly, we stayed 6 nights and probably the room was never vacuumed.
Staff was very helpful and friendly. Area was nice and wide but it means also that many people were in the main building mainly during breakfast and dinners. Room was nice reconstructed except the bathroom, that was pretty small and didn't fit the concept of the room but still OK. Seating outside on terrace was great in the sunny days. Any wish was fulfilled - electric kettle, another pillow, even we got keys from garage to store motorbike.
Stayed in April 2022
Reviewed: 10 May 2022
Adam
LuxembourgNothing.
Attractive forest location, good food, clean and practical room and helpful staff.
Stayed in May 2022
Reviewed: 7 March 2022
Andrea
GermanyGreat location for hiking, blends well with nature around it Good food, great buffet variety — child friendly
Stayed in March 2022
Reviewed: 28 February 2022
Stephanie
NetherlandsThe beds were not that comfortable and the cusiouns where very thin.
The holiday home was quite big, far more spacecius than anticipated.
Stayed in February 2022
Reviewed: 20 February 2022
Anna
FranceWe found the mattress uncomfortable and it was very noisy in the morning. We were going on a relaxing getaway weekend so for us this was a big let down Wifi very weak
Breakfast buffet was outstanding Lot of equipment available (pool, sauna, gym) Room looked good with all the green Very friendly staff
Stayed in February 2022
Reviewed: 4 February 2022
Robin
GermanyNothing …
The two bedroom holiday house was an ideal option for our group of three - spacious, clean and comfortable. The rate included an excellent buffet breakfast each morning but other guests could easily opt to bring their own food and make use of the well equipped kitchenette. The spa facility - with indoor swimming pool and good sized sauna - was also very good; and staff member Patrick was extremely helpful and attentive to our needs. All staff in the hotel, particularly the wait staff, were friendly and very helpful. Overall, an excellent facility for a relaxing and comfortable short holiday.
Stayed in February 2022
Reviewed: 19 December 2021
Jorgeglezglez
SpainSome features in the room were a little bit outdated and it would have been nice to have had an electric kettle to prepare tee in the room.
The staff was really friendly. The breakfast was good and the massage was really relaxing. We will probably come back!
Stayed in December 2021
Reviewed: 13 December 2021
Katarina
Luxembourgchildren are not allowed to go to fitness nor sauna
Very good breakfast Nice small spa Specious rooms
Stayed in December 2021
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