St.-Apern-Str. 32, Altstadt-Nord, 50667 Cologne, Germany
#103 of 238 hotels in Cologne
Guests' ChoiceBased on 729 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
9.1
Facilities
7.9
Staff
8.7
Value for money
7.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Nancy
United KingdomLack of tea/coffee making facility meant having to leave hotel for a drink and early in the morning this wasn’t ideal.
Good value, helpful staff, near plenty of good shops, Cathedral and river. Breakfast selection was excellent.
Stayed in May 2024
Reviewed: 28 May 2024
Helen
United KingdomThere was a balcony to sit on outside for breakfast and the hotel was in a quiet area near shops and eating places. It wasn't too far to walk to a metro that went straight to the centre of Cologne.
Stayed in May 2024
Reviewed: 25 May 2024
Jackie
United KingdomIt was a 1km walk to the cathedral but taxis are readily available for those with mobility issues.
Breakfasts were very good. The staff were very helpful and there is a well stocked bar. Although there were quite a few people staying for a conference the hotel was quiet and peaceful.
Stayed in May 2024
Reviewed: 21 May 2024
Sigurður
IcelandFriendly staff and very helpful. Good location close to center. Restaurants in short distance. Room was very nice. Good space and comfortable bed. Stable free network that matters in business trip.
Stayed in May 2024
Reviewed: 18 May 2024
Stefánsson
IcelandGood location. Friendly staff and good breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Reilly
AustraliaBar staff not professional.
Helpful reception staff.
Stayed in May 2024
Reviewed: 13 May 2024
John
United KingdomModern and close to old town centre.
Stayed in May 2024
Reviewed: 11 May 2024
Panos
GreeceThe bed was a bit too narrow for two people. There was no kettle in the room.
Clean spaces & friendly staff
Stayed in May 2024
Reviewed: 8 May 2024
Elizabeth
United StatesElevator was out off and on for two day stay. There was an issue putting the correct soap and shampoo containers in the correct places. Hotel manager did try to make things right but the elevator issue no one offered options on how to get up three flights to our rooms
Good location. Good breakfast. Clean
Stayed in May 2024
Reviewed: 7 May 2024
Mark
GermanyParking validation wasn’t offered
Location and quiet
Stayed in May 2024
Reviewed: 5 May 2024
Tina
AustriaBeds were really small which is because of the room that is small as well
Breakfast was awesome
Stayed in May 2024
Reviewed: 4 May 2024
Ian
United KingdomLift out of action for part of my stay, bedroom nice but a bit small
Good breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Hague
United KingdomBreakfast buffet choice did not warrant a charge of 23 Euros. Bar area does not offer tea or coffee in the evening and there are no tea or coffee making facilities in the room. The room advertises a large choice of pillows but when enquired there was only one type of pillow available.
Good reception staff. Comfy rooms.
Stayed in April 2024
Reviewed: 29 April 2024
Dalton
United KingdomNo room service, 7.30 for a bottle of water is extortionate.
Friendliness, cleanliness, price of the room and most of the drinks outside water
Stayed in April 2024
Reviewed: 27 April 2024
Dulcie
United KingdomThe rooms could have done with usb sockets as well as standard ones, we were very surprised to find none. The pillows are unbelievably uncomfortable. A pillow menu was on offer, but there was only one other kind available which also offered none of its promised support. Every time we arrived or left through the front door there was a group of people smoking on the top step and no effort was apparently made to encourage them to smoke elsewhere. A staff member made an error in our final bill; another staff member scolded them in front of us and we were not given an apology, only an explanation.
Nice sized room and the hotel is 15 minutes walk away from the cathedral and a few minutes walk from a shopping area. There's a bar downstairs but no restaurant (except for breakfast). Restaurants in easy walking distance. Staff here were helpful and small issues were fixed in a reasonable amount of time. It was quiet at night.
Stayed in April 2024
Reviewed: 20 April 2024
Iris
United KingdomStill felt kinda expensive.
Hotel is walking distance from the train station (it took us around 15min max) and the cathedral which is very convenient. The breakfast was absolutely amazing. The choice guests are offered is superb!!! You can even make your own juice. The room (615) had a good size and was very clean. Quiet area as well but yet not far from attractions.
Stayed in April 2024
Reviewed: 18 April 2024
Jon
IcelandNo dislikes.
Great location, great breakfast. Nice and clean room.
Stayed in March 2024
Reviewed: 19 March 2024
Hakim
BelgiumThe corridor leading to the room had a lot of stains on the carpet The parking is not free and is open air behind the hotel with only a barrier not a gate.
The room was clean. The breakfast had many different things to everyone's taste Late checking available It's located within walking distance to the cathedral and Cologne main attractions The cleaning crew was efficient and friendly
Stayed in March 2024
Reviewed: 18 March 2024
Lemeez
South AfricaI wish there was a mini kettle with a tea & coffee station.
The staff were very friendly and helpful, providing me with a map and recommendations. Susanne Eupan ensured that my checkout was smooth and easy. She was also very sweet.
Stayed in March 2024
Reviewed: 7 March 2024
Claudia
AustriaThe room was extremly little and the bed was damaged
The location was exceptional
Stayed in March 2024
Reviewed: 4 March 2024
Octavian
RomaniaIt’s not that I don’t like but for me, as I am quite a tall person, I didn’t have enough space to exercise in the room. A gym would have been nice to cover for this.
The room was quiet. Breakfast was good. Cleanliness. Wi-fi was good. It is very close to the city center, in walking distance. All the basics were well covered.
Stayed in March 2024
Reviewed: 25 February 2024
Robert
BelgiumWe were looking for a quiet place, and this hotel is situated in an exceptionally quiet environment, at just 15 min. walk from the main railway station. We had booked an economy double room (18 sq. m., bed width 140 cm) but we were spontaneously upgraded to a classic double room (22 sq m., bed width 180 cm), which was much more comfortable. The breakfast buffet had a great variety and was delicious. The staff was very kind and helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Ngmejia
United StatesThe breakfast buffet is great, they offer coffee, eggs, bacon, yogurt, cheese and pancakes, however, they ran out of pancakes fast.
The location is close to a shopping mall, 8 minutes from the Cologne Ice bar and 15 minutes walking to Centraal Station. The room was clean, spacious with plenty of outlets and lights. The staff were friendly and central station is about 15 minutes walking distance. By taxi, central station is about 5 minutes, so great stay for travelers.
Stayed in January 2024
Reviewed: 16 February 2024
Karen
United StatesRoom fairly small. Would have loved a refrigerator.
Staff were very friendly and quick to take care of any issues. The heat in my room stopped working and they solved the problem right away. At the end of my stay they allowed me to leave my luggage at the front desk all day while I watched the parade. Would definetely stay here again.
Stayed in February 2024
Citta' Sant'Angelo, Italy
Budoni, Italy
Urbino, Italy
Ortona, Italy
Menaggio, Italy
Cabra Corral, Argentina
Prague, Czech Republic
St Paul's Bay, Malta
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content