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Reviews of STEP INN The Fair Hotel

Raiffeisenstrasse 20, 61191 Rosbach vor der Höhe, Germany

#1 of 7 hotels in Rosbach vor der Höhe

Guests' Choice

Review score

Based on 61 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.2

  • Facilities

    9.0

  • Staff

    8.4

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Worked extremely well for my needs & location, would recommend
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Unfamiliar experience without any visible staff, but that is all.

    Everything worked as described, room facilities very good, including (real) coffee machine. Complimentary fridge contents and early morning fresh rolls better than expected, good quality

    Stayed in March 2024

  • Reviewed: 20 April 2024

    9.0
    Best ever stopover hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was very fine, minor feedback: I arrived late, in principle there would be enough parking space but guests each use 1,5 space for their car. I suggest to divide spaces clearer with lines. No reading light at work desk, the main room lights (led strip) were not strong enough for me. No elevator (I don’t mind but some people will. 2 floors)

    This is for me the perfect hotel for an overnight stop! All I need from an hotel. Good spacious very clean room with all needed and more (good bed, choice of pillows, nice bathroom, cups coffee. tea, even some cold drinks free in the room, fridge, airco, quite, parking, huge tv, great automatic checkin, no waiting at a reception). I travel a lot and would wish other big hotel chains would copy this concept, care and quality. Done with care and love. Clear information and easy communication. For the price I paid (also my limit :) perfect. Also charging option for car.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    9.0
    Very clean, modern.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Everything was great, except the check in.

    A bit complicated checking in with no staff on the premises. But a kind person with Telecom allowed us to call the number and the long distance check in worked fine.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This time around had room 103 and there was no hot water so I hope they look into that.

    Like always my go to place when I visit my son Always clean and well upkeep.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double Room - Disability Access
    • Stayed 1 night

    Sauberes Business Hotel

    Stayed in March 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Clean and well equipped room (tea, coffee, water, kettle), close to the highway, very comfortable bed, silence, self check-in and check-out, parking with enough space. Great place to rest during the trip.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Great simple place to stay for an overnight.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The shower curtain was dirty and stained.

    Convenient check in and out. Nice and spacious room.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    Good
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The air condition was very-very loud, I csnnot sleeping normaly.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    7.0
    Fair
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The room was very cold (we were there in a cold night in January). The blankets were not worm enough and the heating system was not very good (I set the temperature to 23 but obviously it was not enough). My friend who stayed in the next room had same complain (although he has set the temperature to the highest) seems the heading system was very slow to kick in. The other problem I faced was the noise not sure exactly was the source of it maybe the pipes but was very annoying. Though my friend did not had such complaint. The windows blinds were not fully making the room dark so if you are sensitive the light it may be a bit disturbing.

    We spent a night in this hotel on route to our destination. Found it easy to find and it was clean and nice room. There were fair number of parking spaces and there were spacious. it was relatively easy to get to our rooms despite our last minute booking (30 minutes before arrival in almost mid-night). We had to call the number as we did not receive the code to get the access to the keys cards (due to late minute booking). But it was very easy the operator on the phone was kind and provided us the code to access the key.

    Stayed in January 2024

  • Reviewed: 9 December 2023

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was perfect. It was very clean and there were even small Milka chocolates as a welcome gifts. There were enough parking spaces and there were spacious. Everything was perfect. I highly recommend this hotel.

    Stayed in December 2023

  • Reviewed: 29 August 2023

    10
    Family friendly hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows could be firmer

    Room was very clean and easy to access with pram / on the ground floor / free parking Free drinks were provided in the fridge and coffee/ tea etc, fridge working fine for storing baby milk Kettle was also provided great for making formula for baby (I haven’t seen many hotels in Germany provide kettles) Easy check in / out no waiting queues I wasn’t sure how coffee machine works someone showed up quickly to fix the problem

    Stayed in August 2023

  • Reviewed: 8 June 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The check in and parking was tight

    The check in process was a bit stressful. I had been held up in motorway incident and took three tries to get my key card to work

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    Awesome
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing comes to mind

    Very nice hotel and great location around shopping area

    Stayed in June 2023

  • Reviewed: 10 April 2023

    7.0
    a comfortable and clean room it was perfect for this kind of unexpected situation! :)
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    there wasn’t any food in the fridge for breakfast as it said :/ but we were very late booking the night before, since the hotel we booked in Bad Nauheim was locked when we arrived and the y didn’t even answer the phone to us! so we were happy to find your 24 hr check in! :)

    so clean and the cleaner was exceptional. her husband drove us to our next destination instead of taxi which did not speak any English and actually hang up on my mother, so rude !

    Stayed in April 2023

  • Reviewed: 4 April 2023

    10
    great. we loved the style. convenient and great value for a cheap price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    not the property, but was initially given a false code for entrance.

    cleanliness, style, interior design.

    Stayed in April 2023

  • Reviewed: 24 March 2023

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    clean, comfortable, practical, good value for money, EV charger in parking

    Stayed in March 2023

  • Reviewed: 7 November 2022

    10
    would recommend it
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing to complain

    really clean, free minibar, self check in and check out, comfy bed.

    Stayed in November 2022

  • Reviewed: 13 October 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing this is a perfect lil spot

    This my new favorite spot to get a room for me and my son when I visit him

    Stayed in October 2022

  • Reviewed: 26 September 2022

    7.0
    Good but cold
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The window was open when we arrived so the room was really cold. It took a long time to get the temp up, maybe the window had been open for days if noone stayed in the room? Unpleasant for us as guests but also bad for the environment.

    Close to Autobahn but not too close (no noise) Clean. Good beds and bathroom, just what we needed.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I would change and this is just nit picking is have USB plugs near the beds although they do provide normal plugs on both side a USB plug would be great as well

    Perfect lil room to just rest and relax with free drinks

    Stayed in September 2022

  • Reviewed: 8 September 2022

    8.0
    Nice basic self-service hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We could not order breakfast to the room because we booked it after 18:00

    Nice basic hotel. No staff and self-service check-in/check-out

    Stayed in August 2022

  • Reviewed: 5 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    That someone had put half a cup of noodles in the toilet that was supposed to be clean but apparently it hadnt been cleaned before we entered the room.

    Convenient

    Stayed in August 2023

  • Reviewed: 23 January 2023

    5.0
    Stylish but no reception.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Online check-in was very problematic (initially no link received to fill out form, which was needed to receive code for opening the key box). Then the code was incorrect. Luckily staff showed up to help (although this is a hotel without a reception).

    The room was very spacious, stylish, and seemingly brand new.

    Stayed in January 2023

  • Reviewed: 22 July 2022

    6.0
    No bathroom door made it wired
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bathroom door? That is horrible!

    Clean and new

    Stayed in July 2022

Showing 1 – 25

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