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  5. Reviews of Stern am Rathaus

Reviews of Stern am Rathaus This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bürgerstraße 6, Altstadt-Nord, 50667 Cologne, Germany

#1 of 238 hotels in Cologne

Guests' Choice

Review score

Based on 245 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.4

  • Location

    9.9

  • Facilities

    9.2

  • Staff

    9.9

  • Value for money

    9.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Simple but good small Hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Picture above the bed was of a church statue and a bit creepy.

    Simple but nice as expected. Staff is very attentive.

    Stayed in February 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Really warm welcome and fantastic breakfast.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Can't wait to return to this fantastic boutique hotel with an excellent breakfast and location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Everything was wonderful!

    Had a wonderful stay at this fantastic boutique hotel in a perfect location in Cologne. The breakfast was particularly delicious and a perfect way to start our day. The staff clearly loves welcoming tourists and gave us pointers and recommendations of things to see, do and eat. Really looking forward to returning!

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was excellent, they had lots of options and even made us a special vegan overnight oats each morning.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    A truly excellent, friendly and peaceful hotel in central Cologne.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel was in an excellent central yet very peaceful position, close to the cathedral, museums, river and restaurants. The staff were incredibly welcoming and helpful, and the breakfast was outstanding with many really healthy and homemade options. The room was super clean and comfortable. We hope to return soon!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Very narrow bed for singles.

    The location was excellent; staff was very helpful and friendly. We were two friends and the space was tight but normal for Europe.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The staff and service was beyond exceptional-- guests can't skip the breakfast! This hotel was in a great location for walking and super comfortable.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Excellent stay and I enjoyed myself
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only slight thing I would add is for the tiny round hole in the bathroom sink to be cleaned. The sink itself was clean, just that tiny hole as your eyes immediately go to it whilst on the toilet.

    The location of the hotel was great. It was right in the middle of the city. It took 10mins to walk to the shopping centre, 24mins to walk to the street with more restaurants. We literally walked everywhere and even walked to the chocolate museum which was less than an hour’s walk. The staff at the hotel were great, always welcoming, very knowledgeable and had a smile on their faces at all times. The breakfast options were great. The eggs are cooked to your liking and I loved the freshly baked croissants.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Just wish we could stayed longer
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect. The suite was really nice with a side view on the Dom. The crew is super super nice. Loved the honesty bar system. Breakfast was delicious and cute.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    A great place to spend our silver wedding anniversary
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very comfortable, very central, very clean ahd exceptionally friendly. Delicious breakfast. We cannot think of one thing we’d improve

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great staff, very friendly and helpful Great location in downtown

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Welcoming hotel, centrally located
    • Business trip
    • Group
    • Family Suite
    • Stayed 4 nights

    In the room we were allocated wifi signal was weak

    Comfortable beds, very clean, and staff are very friendly and efficient

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    One of the top three accommodations I have ever stayed in.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    None!

    Rarely have I been so impressed by a hotel’s service, cleanliness and comfort. The staff was extremely helpful, starting by providing directions and recommendations for where to go based on the time I had available. When I mistakenly thought the sink had a defect and reported it, the staff came up immediately to try and rectify it. He explained to me how the drainage worked. The breakfast spread was also superb, with a daily homemade dish. For the morning I was there, it was an excellent French toast. The home was compact, clean and comfortable. The lighting and shower systems were also intuitive to use. There was also a nice minibar, though I didn’t use it. All in all, I felt that Stern am Rathaus was the highlight of my stay in Cologne!

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, staff

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    An excellent base from which to explore Cologne
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was slightly awkward checking in after 6pm

    Breakfast, friendly staff

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff at the hotel were amazing. So attentive and really went out of their way to help us.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Magical.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Everything was great. The hospitality. The breakfast. The information they provide about the city. Such a great win if you can secure it. Everything is just as advertised so be ready for the small room (I stayed in a single person room) and no lift.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Fantastic. Clean. Quiet. Well taken cafe of.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Usually there is always something I could call out to improve but these guys thought of everything.

    The level of hospitality you get at this B&B is incredible. Not of this world. A rarity. From the moment we entered we were welcomed with warmth, laughter and love. This was NYE weekend. We had the best stay here and really did not expect that. The breakfast is very good, loooots of options. All fresh. It's clean, modern, spacious.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    amazing location, great staff and a cosy place.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    Hotel location is easy to find with an online map, walking distance to Dusseldorf Central station and shopping district.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel. What I like most about is the staff friendliness. Breakfast is well presented and good. Simply love it.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Family Suite was good value but small for our family of 5.

    Attentive service, central location, great breakfast

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    perfect location to explore Cologne
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    stairs to the apartment but we did know in advance to expect this; with living room set up as a bedroom there was no-where outside of bedrooms to relax - again, we knew in advance that this was the case but worth a mention

    Location was perfect; we stayed in the two bedroom apartment with the living room sofa bed made up as third bedroom - perfect for family with two teenagers! Staff were very friendly and helpful, breakfast had a good selection to choose with chef available to cook eggs as requested which was perfect for us.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location for enjoying many attractions in Cologne. Also, everything in the hotel is more than perfect!

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The friendlessness. Breakfast was excellent!!

    Stayed in January 2024

Showing 1 – 25

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