Bed was nice and comfy and the location superb. Room was otherwise clean but there was sugar on the night stand. The hallways don’t get cleaned. I would have preffered a water kettle over a fancy coffee machine that’s not properly calibrated in my room. You can use it without a coffee pod to get hot water, though, which is not ideal. Wifi was a joke, and not a funny one. Restaurants in the neighborhood aren’t open every day so you may need to have breakfast/dine at the center. If you plan to walk back in the evening, bring a headlamp because the alleys get quite dark.

Stayed in March 2024

The hotel is situated right on the river banks. There is a bus stop right in front which is running at high frequency.

Stayed in November 2023

The location is really nice, in a calm neighborhood with the river right outside. There are restaurants close by, even though the center is a few kilometers away. The accommodations were very nice with a common area terrace facing the river.

Stayed in July 2023

Since my first stay continuously reduced service.

Location and view

Stayed in June 2023

Had to look for the entrance, as there is no sign for the hotel. Parking also seems to be a problem, which I have been aware of. Having no hotel reception is something one has to get used to. Concern was that travelling from Africa, having no connection / internet access and unable to download the mail with the PIN. Was standing in from of the hotel and couldn't get in... Had to leave from the hotel to organise internet access first (the restaurant at the premises wasn't helpful...) to return later to gain access.

The location is fantastic right at the river. The room was modern and clean.

Stayed in June 2023

Staff is minimal, focussed on the restaurant - the instructions of checkin using Homaris are complex, you may find it too complex if you are not German - it was fine for me.

Very Clean, German "near perfect cleanliness" - basic interior, all white, easy mechanical check-in, quite complicated instructions but manageable. Amazing location, directly in front of the water.

Stayed in June 2023

Very poor noise insulation in the house: You can hear every word of people walking the stairs in your room. When doors are slammed you will up.

Stayed in September 2022

Checking in difficult. Staff very helpful on phone. It would be better to be able to complete check in documents at least 4 days before. Staff in restaurant friendly and helpful at dinner but sat talking under our window until very late. The restaurant is not owned by the hotel. Parking difficult.

Setting by the river superb. Room clean and functional.

Stayed in August 2022

don‘t like it that impersonal - but it’s part of the concept. people in the restaurant down below could be more helpful

Easy access, clean and comfortable

Stayed in July 2022

Somme cutlery was missing, some broken stuff

Great location

Stayed in March 2024

My room wasn't ready

Good location

Stayed in April 2024

No common area to stay in in case of bed weather. Unclean bathroom. No easy to come in contact with staff since no one was around.

Great location! Good bed.

Stayed in April 2024

On the Elbe, quiet, simple process of checking in/out

Stayed in January 2024

The bed was not clean, the sheets had hair on it, and brown spots. really disgusting. that was only in one room of two that i booked. when we arrived the rooms had a temperature of 5 Celsius. really really cold. both of the booked rooms had a extra door to a emergency exit. this door was not good sealed, the cold wind came through. both room had maximum 10m2. very small. the bathroom was new so ok. The rest was just a joke for 180 Euro per night.

the location is direct Strandweg, that was good,

Stayed in January 2024

It was informed that there was a dishwash machine but it wasn't.

Perfect view direct to the beach. Lovely neightborhood and cozy room.

Stayed in December 2023

There was a really loud fan in the bathroom. It woke me up occasionally in the middle of the night. It needs to be replaced! Stayed here 2 nights. No one came to empty the trash cans.

Neighborhood was good and quiet. Room was nice. Contactless check-in was working. They have only sent the necessary info and nothing more.

Stayed in December 2023

This is an excellent location, beautiful views and very comfortable. We loved the restaurant downstairs

Stayed in October 2023

There is no elevator and its a bit difficult to carry heavy luggages upstairs.

The location was very good. The bus station was just in front of the hotel. The room was clean and there was an iron an electric heater in the room.

Stayed in September 2023

Small things failed: great bed but huge pillows which were hard to handle. Great shower/bathroom, but nowhere to place things in shower/ not enough hooks to dry and hang things. Cosy room, no hangers to hang things, only 2 hooks. Nice coffee maker with 2 small cups, no water cooker (we used the stove, took 20+minutes), no teacups.

Location, view.

Stayed in August 2023

Room wasn't cleaned properly. Communication and data protection did not at all meet my expectations.

Good view, terace, cosy bed.

Stayed in May 2023

There was no breakfast provided although paid for. I am receiving a credit but meant I had to go into town to get breakfast. Check in arrangements deplorable . No alternative to online check in.no possibility to leave luggage at property prior to check in . Very noisy into the night with party guests inconsiderate of appartment guests. Very difficult to get to sleep

The room was clean

Stayed in July 2023

Internet stopped working at our stay. No elevator at the hotel, you have to reach top floors using the staircase.

Clean hotel placed in a good location.

Stayed in July 2023

in the particular room we had 204, the cupboard hindered the movement when the sofa bed was opened. one does nor heed a full width cupboard, just half the width would have been sufficient.

the location has a strong nautical feel abut it and is a beautiful part of Hamburg. the property stands right in the middle of the promenade and commands a direct view to the sea. It is very well furnished to a high standard and has a remarkable common balcony, which overlooks the beach. there are a few restaurants nearby, which are a bit pricey but have good location.

Stayed in June 2023

Die Checkin time.

Stayed in April 2023