Am Rößleberg 18, 79856 Hinterzarten, Germany
#37 of 54 hotels in Hinterzarten
Guests' ChoiceBased on 47 hotel reviews
8.0Cleanliness
8.6
Comfort
8.4
Location
8.1
Facilities
8.2
Staff
8.4
Value for money
8.4
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 1 June 2024
Christian
Germanyno elevator, but that was okay
rooms are new and clean and very well equipped
Stayed in May 2024
Reviewed: 30 May 2024
Sagar
NetherlandsNo lift
Automated check in, friendly staff, awesome location with beautiful view
Stayed in May 2024
Reviewed: 28 May 2024
Francisco
GermanyThe trash was not removed from the room and the toilet. And there weren’t extra plastic bags to replace in the can.
Good breakfast, nice view and comfortable.
Stayed in April 2024
Reviewed: 28 May 2024
James
Germany+ Although no staff are on-site for the check-in process, where we experienced an issue with the card and gaining access to our room at 10-11pm at night, we called the service number and the lady was lovely to resolve the issue for us ASAP. Their seemed to be a technical issue due to internet connectivity but with a bit of a "walk through" over the phone, no worries :)
+ Lovely spot as a base for many hiking trails around the area, whether directly from the door or within 15-20mins drive. + Breakfast offered a lot of variety with fruits, cereals, cold meats and scrambled eggs...not to mention waffles as well :) + Room was quite spacious and the balcony was a blessing in the afternoon/evening after a long day hiking to relax. + Plenty of parking spots with the amount of guests staying at the property, whether directly outside or along the street.
Stayed in May 2024
Reviewed: 26 February 2024
Sandra
United StatesRoom 0001: The room was very small - not a big deal and not really surprising considering the cost. The part I did not care for was the bathroom door, which barely opened since the heater is right there. Perhaps some creative thinking could improve the situation.
Check in / out process was easy and well thought out. We used the spa, which was very clean and comfortable (love the chairs). Breakfast was wonderful - fresh food, good selection, very friendly and attentive starr.
Stayed in February 2024
Reviewed: 10 December 2023
Nicos
GreeceHowever, the cleanliness in our room could be improved. Once we entered the room we found dead flies on the floor.
Overall we really enjoyed our stay and would stay again. Our favourite parts were the fast self check-in, breakfast (good food and ambience) and the comfortable bed. We did not use the gym or sauna, but they looked quite new. We came to visit the Ravennaschlucht Weihnachtsmarkt and it was in good proximity.
Stayed in December 2023
Reviewed: 9 December 2023
Leslie
United StatesWhile breakfast was quite good, the limited staff was challenged to keep up with demand at busy times. Parking at the facility was relatively limited, though street parking nearby was reasonably accessible.
We came for the Christmas market at Ravenna Gorge; great location! Easy access into downtown Hinterzarten. Excellent communication regarding self check-in, facility access.
Stayed in November 2023
Reviewed: 5 December 2023
Jānis
LatviaCheck-out process was a bit of a mystery, but everything vent fine.
Automatic check-in experience was something new. Sauna seemed great.
Stayed in December 2023
Reviewed: 26 November 2023
Maria
PhilippinesI like the location, very close to Titisee, the food is superb, free use of the sauna, with a free parking area.
Stayed in October 2023
Reviewed: 15 October 2023
Jieun
ItalyA bit expensive
Nice structure in the nature. Kind and helpful staff and clean room. Astonishing view is a big plus too!
Stayed in August 2023
Reviewed: 19 September 2023
Vanessa
AustraliaAt night you must close windows or insects get in even with the curtains closed.
Room was clean, well appointed and comfortable. It had a balcony with great views. The hotel had nice garden areas.
Stayed in September 2023
Reviewed: 11 September 2023
Menno
NetherlandsThe room didn’t have a ventilator or AC, the last couple of days it was 30 degrees outside and inside it got quite hot as well.
The location was great, close to town center of zhinterzarten and the main road but far away enough not to be bothered by the noise of the road. Furthermore, the balcony was really nice.
Stayed in September 2023
Reviewed: 8 September 2023
Thorsten
GermanyThe beds are a little too hard in my opinion.
Very good location! A room with a beautiful view on the black forest.
Stayed in September 2023
Reviewed: 16 August 2023
Manuela
GermanyLoud street nearby
Near Titisee (5min) and Freiburg (30min)
Stayed in August 2023
Reviewed: 28 July 2023
Berlovitz
GermanyVery easy to check in and very clean. We sat and had breakfast in the sunroom overlooking the forest. We were given extra coffee and felt very comfortable. Great stay for the price and would gladly go back!
Stayed in July 2023
Reviewed: 23 July 2023
Violeta
GermanyTraffic from the Main-road. Sauna worked only one day :(
Good value for money. Self check in worked perfectly. Nice Sauna. Good rooms with Balcony. Great start for a bicycle tour around lakes.
Stayed in July 2023
Reviewed: 22 July 2023
Nel5
AustriaThe check in. Only online and a bit complicated, had to do the job of a receptionist. Pay and work for free...
Stayed in July 2023
Reviewed: 25 June 2023
Shoko
PortugalIt's a matter of taste, but I find a hotel without staff a little too impersonal. I was surprised that the double bed only had one big blanket. I have never experienced this from a German hotel. (Usually they have two blankets.) However, the blanket and also the bed were big enough for us to sleep comfortably. There was a busy road directly behind the hotel, so you would have heard the traffic noise all night if you had the window open. Luckily it was not so hot at night, otherwise we would have had a problem.
There was no staff at all in the hotel. Check-in works online beforehand, you make your own room card at the empty reception. Everything works smoothly and effectively. The room was large, the bed comfortable.
Stayed in June 2023
Reviewed: 17 May 2024
Catalina
FrancePerhaps the only inconvenience I find is that our room was on the highway side and as early as 6:30 there were trucks drive by.
When we travel through Europe, my husband and I, we always appreciate being able to check-in on our own because we usually arrive very late at night. Check-in was very easy to do, its very intuitive. Also the refreshment fridge where we could buy Bionade when we arrived was very nice. Breakfast was excellent and the balcony overlooking the mountains was a bonus.
Stayed in May 2024
Reviewed: 7 May 2024
Satya
NetherlandsNothing to be unliked...
Everything is perfect
Stayed in May 2024
Reviewed: 18 April 2024
Flore
FrancePerfect stay at the Stuub Hotel. Great location, spacious rooms, delicious breakfast and nice staff. Thank you !
Stayed in April 2024
Reviewed: 16 April 2024
Diana
BulgariaEverything was absolutely amazing. The breakfast was delicious. The nature is magical. It was clean, cosy and with a perfect view.
Stayed in March 2024
Reviewed: 4 April 2024
Ching
SingaporeNearby no restaurant for dinner
Location
Stayed in April 2024
Reviewed: 1 January 2024
Eli
SpainOne day, whoever cleaned our room, broke a very expensive Christmas decoration we bought, and just left the poor thing in the same place, didn't even apologize or let us know that someone broke it. The second day the cleaning service came, some if my creams desappeared, not sure if someone stole them or they just throwed them away... No lift in the building. Cleaning service every 2 days, no service on boxing days. Shower drainage is a pain in the ass, water do not go down.
The room is quite efficient, it has everything one could need. Maybe a kettle would be great. Nice view from the room, even you can see the motorway. Room heating works well. Breakfast is very nice 👍 GYM is the best if you do workout.
Stayed in December 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content