The floors were *super* creaky. I couldn't take one step without making tons of noise (I'm an average-sized woman with a light step). I was on the top floor, so I could only hear the creaks made by me, but I would not have liked to be in the room below me. The street noise was also quite loud on the Friday night during my stay (though the accommodation supplies you with ear plugs), so is something to keep in mind if you're easily disturbed.

I stayed in the annex. The room was huge with great wifi and a big, comfy bed. The place was quite old, so I was worried it would be cold in the 0-4 degree C weather, but the heaters were very efficient and the hot water in the sink and shower was actually hot and heated up quickly. The room came with coffee plus coffee maker, an electric kettle, and a tiny mini-fridge. The location was right in the center of Altstadt.

Stayed in November 2023

The stated address marks the reception, but the actual "hotel" room is at a different location. I had a leg injury and have mobility problem, so I was hoping to book the place as close as possible to my conference venue. However, I had to walk on crutches much longer, it was very uncomfortable and stressful. Same goes for the apartment itself - the staircase is very steep, even the apartment has sever steps inside, so every time I wanted to get to the bathroom I had to jump. Things like that should be definitely included in the description (if I missed it, then they should be stated more clearly and intuitively). The apartment itself isn't really cozy - cheap furniture, the "kitchenette" is basically just a sink. Rather uncomfortable sleeping mat which I had to throw off the bed to get a proper sleep.

Stayed in October 2023

Cigarette smoke each night from the customers down stairs was hard to avoid until the business closed for the night, but that's likely to be an issue across the area.

Great location in the centre of the Alt Stadt and surrounded by restaurants. The room and bathroom is large with a very comfortable bed and pillows. It can be noisy with restaurant on the ground level but to me that added to the charm.

Stayed in October 2023

nothing

The Apartment is very big. There is a fridge, a machine for coffee und do heat water

Stayed in September 2023

Parking garage is about a 5 min walk away unless you are fortunate to find a spot on the side roads by the hotel but they informed of us that in advance so wasn’t a surprise. It is at the location is superb.

Location is superb! Room was spacious and very clean and up to date. Bathroom was large with big tub and shower!

Stayed in September 2023

Perfect location for Heidelberg, and very good sized rooms

Stayed in August 2023

Windows didn't close properly. Let in draft and noise from the bar downstairs. Whole room was crooked. Rooms looked nothing like photos.

Stayed in August 2023

The street was quite loud, there were a few bars below the rooms. We didn't get a baby bed for our 10 month old so we needed to improvise. As the room wasn't at the main hotel it wasn't easy to get in touch, we have 2 kids so wanted the stay to be as easy as possible. The room was clean but very low key. The bathroom could use some improvement on electricity as there were some visible wires.

Location was good, about a 5 minute walk from the main hotel.

Stayed in August 2023

Spacious bathroom and excellent location.

Stayed in July 2023

Check in was a little tricky. Had to go to the restaurant bar to check in then walk to the actual apartment. Not a big deal but be aware. Also, no elevator.

Location in the middle of the old city! Fans for the room were perfect for the warm weather.

Stayed in July 2023

The room we booked had a bathroom which was separate from the room on a shared corridor, although was only accessible by a key we were given.

Great location in the old town. Very easy to access all the main sights. The restaurant onsite was delicious, and the hotel was full of local character and charm.

Stayed in June 2023

Door lock was a little tricky

Location was great. Staff very friendly. Very spacious room for Europe. Good value for the money. Excellent restaurant attached with lovely courtyard.

Stayed in June 2023

The location was right in the middle of everything. The staff was very friendly and helpful. The restaurant next door had amazing food. Felt like home away from home.

Stayed in April 2023

The rooms are simple but adequate and roomy.

Incredibly friendly staff, super central location,.and big and clean rooms. We enjoyed the cosy restaurant attached to the hotel. The parking lot right behind the hotel is a great price (€10 a day) and very convenient.

Stayed in April 2023

The rooms were clean and spacious. The customer service and restaurant were the best!

Stayed in April 2023

Nothing. I’d stay again in a heart beat

the location is perfect, short walking distance to everything. I love the reception in the bar next door. Note, the access to the accomodation is just a door off the street then up the stairs. The rooms are unusually big and spotlessly clean. The are really helpful and friendly.

Stayed in March 2023

it certainly not what we expected. We thought we get a two bedroom apartment. Except the second bedroom was the entrance hall, the "kitchen" and the walk to the bathroom all in one. The bed in the second bedroom was broken. The so called kitchen. was a table but into the entrance hall/ bedroom with a kettle and a beer fridge. But when using the kettle you had to unplug the fridge. The hotel unfortunate was very run down we had tape hold up cables. It would be a really nice place if some money was spend on it. ( it was quite expensive, too)

great location, very friendly staff.

Stayed in December 2022

I don’t recommend it at all. The Manager made us pay 150€ for cleaning the room and then kicked us out from the hotel and refused to refund us the money. The staff is very rude, the cleaning lady and the manager called the police on us because she was afraid of seeing us in a shop near the hotel. A lawyer is involved in this case of kicking us out and stealing money!

Stayed in January 2023

If there's a door for the bathroom would be great. Also, add some equipment for the kitchen will be cool.

Spacious and comfortable

Stayed in January 2023

Everything was good, but watch out for late connections from Frankfurt airport to Heidelberg as you must check-in between 3 and 10pm, and collect your key from the hotel's restaurant during that time.

This hotel is perfectly located in the old town part of Heidelberg. Our apartment had 2 spacious bedrooms and a very nicely decorated bathroom. Room serviced everyday, even on Christmas day.

Stayed in December 2022

noise was downside of a great location and very strong smell of smoking in stairwell. Beds very soft.

location, clean apartment and bathroom very good

Stayed in December 2022

We stayed at Karlsplatz room and it’s location is amazing. Right on Hauptstraße, you can walk to everywhere in Altstadt. Room was very big and comfortable. Staff was helpful and friendly. Highly recommend this place.

Stayed in December 2022

People talking and screaming for hours outside our window. Kept me up.

Great location. Super informative and friendly host. Only issue was

Stayed in November 2022

I was promised a family room on the first floor. We winded up with a room on the second floor with no elevator. The beds were hard, pillows very uncomfortable. The hotel is very old.

What we liked was location.

Stayed in November 2022

Bathroom not in the Room

Stayed in November 2022