1. The light above the minibar that kept on shining during the night. This could only be turned off when you took out the card for general power but then you couldn’t power up you telephone… 2. There should also be bread slides be made available in the restaurant to have a proper backed egg eaten.

The personnel and bedroom

Stayed in September 2023

The pillows are very soft. The saunas were not always turned on and it was difficult to find staff in this area.

Rooms were very nice. Lots of storage and the balcony was lovely to sit on with a drink and a book. Front desk staff were very friendly and helpfull. Always with a smile and happy to help booking restaurants, tours etc...

Stayed in September 2023

Nothing

Excellent hotel very modern an pd spacious rooms, in the best location, close to everything. Very polite and helpful reception

Stayed in September 2023

We don't have anything bad to say

It was perfect. The rooms, the location, the service. Highly recommended

Stayed in August 2023

It took me a while to realise you could order cooking utensils through the room tablet. Not a big deal but would have been good to have this explained. Location does not have a lot of restaurants nearby

Very stylish, staff were very friendly. Helpful when I asked for a new pillow. Close to public transport and many different sites.

Stayed in September 2023

Not the ideal location for tourists because the hotel is in a commercial neighborhood. But it is incredibly close to the Philharmonie, where we were going to hear concerts. This is a serious plus. The food in restaurant Qiu was terrific. However we found the 35 euro per person charge for breakfast a little high since we generally have only coffee and bread or toast for breakfast, so we had breakfast at a coffee shop across the street. I would definitely stay there again!

Stayed in September 2023

Cleaning staff only does the bare minimum. Fridge is not cold. Kitchen has cooking plates, but no pans, plates or even coffee machine, so I is useless.

Great rooms, spacious and clean. Rooms are quiet. Perfect location. Staff was really professional, friendly and helpful. Easy to park the car in the connected garage.

Stayed in August 2023

I would of expected for this level of hotel to have a decent coffee machine., especially considering the kitchenette area offered in the studio. They offer sachets of instant coffee. On my first night when trying to connect to wifi I was asked to fill in a questionnaire. I mentioned this issue and was called immediately by the front office. The next day there was a coffee machine in the room with pods waiting the fridge. Unfortunately I could not get it to work as the machine was an older model that I'm not familiar with but I thought the service was exceptional. I still think the hotel should still consider switching the instant for machines as I believe most travellers these days would like a decent cup of coffee in the morning. The bed mattress was a little soft for my liking but that is a personal preference.

I stayed here with my son in one of the studio type rooms and we really enjoyed our stay. The room was clean, light, bright and had more than enough space for us during our stay. Considering the hotel is situated along a busy road, the room was very quiet, we were not disturbed by other guests or the road outside. The hotel is very well situated with many sites a short walk away. There is a main train station, metro station and bus stops minutes walk away from the hotel. Staff were very friendly and accommodating. The air-con worked very well and was needed as during our stay it was very hot in Berlin while we were there. House keeping were also very good. We didn't eat breakfast here as we are small eaters in the morning.

Stayed in August 2023

A room coffee machine would make it better but cafes are very close.

Big rooms with lots of light but good curtains for sleeping. Courteous and efficient staff. Very good noise insulation.

Stayed in August 2023

There wasn’t anything not to like. If I was being very picky I’d say a walk in shower rather than a bath with a shower in it would have been nice - but that’s only because my knees are a bit creaky and my balance isn’t brilliant.

reception staff were really friendly and helpful. We really appreciated being able to leave bags at the Mandala on our last day because we had a late flight back. The breakfast and breakfast room were outstanding - a great choice of food and a beautiful setting. There are lots of great eating places within a 5 -10 minute walk. We particularly enjoyed the Paulaner, a Bavarian bar/ restaurant around the corner, the Viet Bowl and an Israeli restaurant called Wielands. The hotel bar is also a very pleasant environment. I would choose to come back to this hotel on a future visit - it was comfortable and quiet and the studios are so spacious.

Stayed in August 2023

We stayed 5 dayes at this hotel. Kitchen, balcony, working desk, good spare for two persons, cleaning service and room service at a high level. And in middle of everything: potzdamer no 3. We so loved it. And w'ill choose the same hotel next time we'are in Berlin.

Stayed in August 2023

Great location and amenities. Room was really spacious

Stayed in July 2023

Nothing in particular I can think of

We had a great stay in this hotel. The room was very clean and nice to stay at, quite roomy space. The location is incredible, very close to the city center and few public transport stations for multiple lines, so it was quite easy to just go anywhere in the city. A lot of shops and coffee places are available nearby as well.

Stayed in July 2023

Nothing

Great room, plenty of space, central location.

Stayed in August 2023

Expensive

Nice hotel, great location and comfy rooms

Stayed in August 2023

The room served espresso coffees are not equally good as the ones served at the QIU bar.

Almost everything was brilliant.

Stayed in August 2023

The spacious rooms. Particularly a little dressing room for my bags. The big windows

Stayed in July 2023

Excellent!

Stayed in July 2023

The pillows were too soft. The bathroom design. The shower over the bath was positioned right over the large bath drainhole. I stubbed my toe on it. The soap dispenser was on the wrong side of the sink as was the hairdrier.

Large light airy room. Great view. Good mattress

Stayed in July 2023

Complex Electricity, Room design - Somewhat looks like an office - I would prefer more home style.

Location, Aircondition, Bed, Elevator, Breakfast, Staff

Stayed in July 2023

We unfortunately had an incident when someone from housekeeping came into our room at 8am without knocking or announcing himself despite the signs that the room was occupied and not to disturb. The staff looked into it and were apologetic. Not sure if it's cultural (we're from the US) or post COVID times but I was surprised we were not offered anything in compensation for what felt like an egregious error. Yes, housekeeping may knock and come in while you are in the room, but it was actually scary for 2 women to have someone unlock our door while we were asleep (it was then that we also realized then that the inside manual lock was not a deadbolt, but opens with the key card), and for them to open and shut the door unannounced. My paranoid mind assumed someone slipped in. Again, they were apologetic and checked to make sure it was housekeeping that entered.

Very spacious room, clean and cozy, big walk in closet space so we could keep our luggage out of sight. The service was great and check in was quick. I found that the hotel felt classy and upscale without feeling uptight or exclusive. We had breakfast a few days, and the service was great there too. I was surprised there was no iron in the room until I discovered a laundry room on our floor with washer, dryer, and area to iron. Very useful while traveling multiple cities in Europe! We had tapas at QUI on our way out, very delicious! We opted not to get our room cleaned one day and took advantage of 2pm check out. Loved all these touches and more.

Stayed in July 2023

Breakfast was excellent and its like a brunch with lots of varieties. The setting was serene and service was very good.

Stayed in July 2023

Room was very comfortable. Nice breakfast. Staff were helpful. Convenient location.

Stayed in July 2023

Unfortunately, I fell ill with food poisoning (not because of the hotel, I hasten to add). When I asked for some dry toast, they could not help as it was not part of room service. I did get the mint tea I asked for though.

It has a brilliant location as it is very close the the underground and overground stations. Plus there are interesting museums in walking distance.

Stayed in July 2023

A small moan. The coffee in the room wasn't replenished for the following day. As an early riser it would have been nice to have had a coffee in the room on the final morning.

Breakfast was good, if a little pricey (€30). The restaurant setting and layout was really nice. Staff were excellent and very pleasant. The beds were very comfortable. Nice bar on the first floor.

Stayed in July 2023