nothing to complain except the washstand. too designy. 👻🤪🥸

great place for a lovely time in Cologne. very design-oriented. a treasure in the city.

Stayed in March 2022

What a splendid place to spend a night in Cologne. The hotel is a hidden gem in the centre of Cologne with a view of St. Gereon. The staff were very hospitable and friendly. Plus, breakfast was perfect!

Stayed in February 2022

private parking not free

quiet location in middle of Cologne, nice historic building, great restaurant next door

Stayed in January 2022

noisy doors on the floor

Design Style Location

Stayed in October 2021

Great service and very nice staff. The hotel has a unique charm: it is located in an old church, but modernized fantastically.

Stayed in August 2021

-

the 'room' was breathtakingly beautiful. just out of this world. overlooking the park, the huge gothic windows, the super high ceiling. just phenomenal. the location is great, convenient, quiet. breakfast was good. the atmosphere in the hotel is just so unique and worth a trip!

Stayed in May 2021

We stayed for two nights and during this time the room wasn’t serviced. That was fine but we weren’t advised that we wouldn’t get a change of towels etc. just being told in advance would be fine!

The hotel is beautiful and in a fantastic location by the Belgian quarter. The room itself was fantastic, stylish and large and very comfortable. Ideal for a couple. The staff are very organized and the approach is informal and relaxed.

Stayed in June 2021

I love their presidential suite so much! One of the nicest ones I ever been to!

Stayed in May 2021

I was really really really disappointed with the room. I was expecting to be plunged into the world of design and contemporary furniture but my room felt like a dormitory in a youth hostel. And annoyingly you have no idea what the room you are booking looks like on the website which is a real shame !!!! If I had known I was going to get a ‘plain room’ I would have paid more for an upgrade !!! And for an international traveler staying in a bijoux design hotel, to not have anyone speaking any kind of English at breakfast is really not ideal. Maybe pay for your staff to have English lessons ?

Stayed in April 2024

Soulless environment.

Architecture, cleanliness and quirkiness

Stayed in April 2024

Elevator did not function all weekend, needed to walk up to the fifth floor each time with a pregnant woman and my parents who are 60+. No apologies were given, no compensation was offered. It was really hard for the staff to smile every time. Also dirty linnen in the staircases and no climate system inside the room. This really was a dark cloud over our trip.

The building and history is fascinating and really well maintained and restored.

Stayed in February 2024

everything else. You will regret to take this hotel believe me. The blanket is smelly and bathroom is stinky. No free water very few choice for breakfast. Super slow check out etc. one point is given to the staff. All of them are very nice.

reception

Stayed in October 2023

The room was noisy, sufficiently loud that it interrupted my sleep!

Everything was great about this hotel except the room I was in was noisy, in fact the noisiest hotel room I’ve stayed in in years. It must of been a booking.com budget special.

Stayed in October 2023

Not for travelers- more for business

Location, building

Stayed in September 2023

Very small room under the roof next to the elevator and no bottled water. I noticed water on the trolleys of the cleaning staff. So it is available in general but when I mentioned the missing water at the check-out my comment was just ignored. A friendly excuse would have been nice....

A beautiful building in the heart of the city.

Stayed in September 2023

Room exceptionally minimalist , no cupboards, fridge, kettle, bottles of water and at 30degrees no aircon. At the price would of expected a little more

Stunning Building, Good location, very friendly staff. comfortable bed

Stayed in September 2023

No AC in the room

Stayed in September 2023

no elevator, broken WIFI, hot room, broken airco half the electrical outlets are malfunctioning, no english speaking personell, lied about parking arrangements (scammed me, at least they tried to. go park in park in "parkhaus ring karree" for 10 euro a day) small room, nowhere to put things, only a bed and no furniture. (live off the floor) no hot water in the mornings and evenings. unnanounced but planned maintenance on the descaling installation, so salt water from the tap for hours. outlets in unhandy places. drunk people screaming under your window all night. no vieuw from the tiny window, just the next building. when you do take a cold shower, you flood the room because of the bad design

leaving this horrible place and going back. home.

Stayed in November 2022

it felt very basic, no on-site restaurant, no room service, no closet space. pillows felt worn out and no extra blankets.

the building was beautiful

Stayed in December 2022

this is an expensive hotel, and there were a couple of basic issues - wifi not working for the whole weekend, and often no hot water in the showers. Such basic problems meant that overall the hotel was not at all good value for money. we didn't have breakfast there as it was very expensive and there were much better options nearby.

lovely building in great location. staff very helpful.

Stayed in November 2022

rooms could be better equiped and designed

location and historical building

Stayed in September 2022

The first room I was given was more like a prison cell! It had only a tiny window at about head height (if tall) that scarcely opened. It was also on the very top floor despite my request for a room not too high up as I would take the stairs (although there was a lift, this top floor was not even accessible by stairs). Please be aware that the room you book may not look anything like the photos on booking.com, where only the nicest rooms are shown - and there is a huge discrepancy between these and the "normal" rooms. To the hotel's credit, I was allocated to another room the next day (with windows that opened!). The process of changing room was again very strange, as the first room to which I was given a keycard had someone else in it; I stood for some time in the corridor with all my luggage with one receptionist talking on the phone to the other. I had been pleased when booking the room to see the extensive information about the hotel's anti-COVID measures (masks in all public spaces, staff wear masks). None of this actually happened in practice, nor was it possible to eat breakfast in my room (even if I carried it upstairs; that would have been entirely possible, as the advertised buffet breakfast had turned into an individual breakfast). I am aware that the rules in force are changing - but believe this is all the more reason to provide accurate info and update as appropriate. I would have appreciated being offered information at check-in, including a city map. In addition, I was erroneously checked in as not travelling for work - and charged a further additional extra fee as a result. When I queried this at checkout, the receptionist assured me she would send the requisite form. She did not. About a week later, I emailed the hotel about this again, to no avail. I finally received the form today after phoning the hotel again. This has never been an issue in any other hotel - let alone one with these pretentions.

The hotel was in a good location. The rooms were also clean.

Stayed in May 2022

The rooms were not serviced on a daily basis

Trendy boutique hotel in a great location

Stayed in October 2021

the room was small the same applies for the bathroom. the advertised design was there but not abundant. also no seating in room (design) except for a desk with a chair. promised parking, not available upon arrival. had to arrange for our own parking at a 24h garage.

location is good. building is nice. the employees friendly, efficient and friendly.

Stayed in September 2021

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Stayed in March 2024