Chausseestraße 30, Mitte, 10115 Berlin, Germany
#175 of 525 hotels in Berlin
Guests' ChoiceBased on 2236 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.5
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 7 June 2024
Neil
United KingdomBreakfast was expensive at €25 per person.
Great location, 5 mins by tram from Berlin HBF, metro station right outside the hotel. Clean, comfortable and good value given the high hotel prices around Berlin generally. There are a few lower cost breakfast cafes and restaurants within easy walking distance. The staff on check in were helpful and had a room ready early for us. Overall a good option in Berlin and would book again.
Stayed in June 2024
Reviewed: 6 June 2024
Samantha
United KingdomSome of the staff were friendly and helpful but there were some who were really not welcoming. There was confusion over my booking because I extended a business conference booking to add nights for the weekend. My family joined me and this caused the front desk to struggle when they arrived to check in. Our room keys then stopped working and the maids came into our rooms expecting us to check out. This happened twice in both of our rooms. Also the gentleman at the restaurant when arriving for breakfast was at best rude when we arrived and hadn’t pre paid.
The standard of the decor was good, very clean and well maintained. Location was close to transport links for the underground and trams. Can walk to several very good restaurants.
Stayed in June 2024
Reviewed: 5 June 2024
Niallguer79
IrelandReally friendly staff at checkin and breakfast. Excellent breakfast every morning and really good selection of food. Was there for half marathon in April. Bar staff really friendly too. Nice area to relax in. The restaurant was great too, super attentive and friendly staff and spacious seating area with nice menu. The indoor pool and sauna is great to relax in both before and after race. Great location and near subway.
Stayed in April 2024
Reviewed: 4 June 2024
Renata
Lithuania2nd day I asked thinner blanket which never came. It was just minor not like 😊
Very central location, convinient reach with public transport. Friendliness of stuff.
Stayed in June 2024
Reviewed: 4 June 2024
John
New ZealandN/A
Great location, modern rooms, friendly staff
Stayed in June 2024
Reviewed: 1 June 2024
Aleksi
United KingdomThe spa experience. Although the spa was alright all things considered, I thought it was included in the price of the hotel (and it wasn't). That's okay, but when I then booked to go it after my gym it was really hard to get some sort of slippers and bathrobe to be able to get back to my room. It just felt clunky and separate from the hotel.
Room was really good and overall the place was in really good, new condition. Was easy to take conference calls on the hotel Wifi. I really also liked both the gym facilities and the breakfast.
Stayed in May 2024
Reviewed: 1 June 2024
John
IrelandBedroom was stylish and spacious with a window that opened. Great restaurant attached to hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Paul
United KingdomUnfortunately despite requesting twin beds (for myself & 21yr old son) we were given a large king size bed to share, one other issue was no ironing facilities in the room, we rang reception to request an iron to the room & after waiting 20 Minutes rang again to be told they couldn't say how long & they would text housekeeping. We waited a further 10 minutes then had to leave wearing creased t-shirts as we had a flight to catch. I told reception on checking out about both issues & received a verbal apology.
The interior of the hotel is very smart & clean, the room was a big size & again very clean, the bed was comfortable & the shower was also very good.
Stayed in May 2024
Reviewed: 27 May 2024
Miranda
NetherlandsThe room was modern, spacious and clean. The bed was very comfortable.
Stayed in May 2024
Reviewed: 25 May 2024
Karolina
PolandOn 12th of May I have left my AirPod in a room and realized it about 1 hour after checking out and I immediately called them. I am one hundred percent sure that I left it in bed and also location was showing my one earphone in Titanic Chaussee. I was trying to contact them several times all week after leaving, they said nothing was found. A bit upsetting and unprofessional that not a single staff member with whom I spoke humanely showed any interest in finding my lost item.
Very cozy hotel
Stayed in May 2024
Reviewed: 25 May 2024
Glenda
United KingdomSome of the staff could improve customer service
Stayed in May 2024
Reviewed: 23 May 2024
Leena
NetherlandsNothing really. Everything was great.
hotel was very nice, reception was great, location also. Room was a good size, clean, modern. No complaints.
Stayed in May 2024
Reviewed: 22 May 2024
Faris
Sri LankaGood location resturant railway all
Wonderful break feast good
Stayed in May 2024
Reviewed: 21 May 2024
Nina
GermanyRequests made at time of booking in booking.com seem to not have been communicated to the hotel, longer waiting times at reception for checkin
Excellent spa, nice rooms, very clean
Stayed in May 2024
Reviewed: 19 May 2024
Danielamonardes
AustraliaBreakfast a bit expensive. Didn't bother to go.
Good location. Friendly staff. Clean and comfortable accommodation. Bar open and able to gather and watch sport in the evening.
Stayed in May 2024
Reviewed: 18 May 2024
Caitlyn
United Kingdomit would be nice if the pool was included with gym use
breakfast is delicious and lots of variety
Stayed in May 2024
Reviewed: 17 May 2024
Ali
DenmarkNo coffee or coffee machine in the room. But it is a small detail :-)
Amazing hotel with friendly staff. Location is very good. You Will be very close to many cool areas in Berlin. Good and safe parking (cost around 25 euro or. Day) to our Car next to the hotel and there was also electric charging for the cars (cost around 0,60 euro). May 2024
Stayed in May 2024
Reviewed: 17 May 2024
Valedeoro
SpainCarpet flooring in the rooms is not great for people with dust allergies. I arrived during shift change, and the person doing the check-in clearly wanted to get it over with as quickly as possible, and did not volunteer any information about the spa or other services.
Lovely breakfast, great location.
Stayed in May 2024
Reviewed: 16 May 2024
Duy
FranceNone
Excellent location. Access to tram and subway is very easy. There are lots of restaurants within walking distance. Friendly staff and very clean room
Stayed in May 2024
Reviewed: 16 May 2024
Halit
Germanythe floors are to dark some times
everythingwas great
Stayed in May 2024
Reviewed: 14 May 2024
Einar
IcelandThe U ban was out of ourder and therefore the location wasn´t good enough. The bathroom door was very heavy to moove.
Breakfast was excellent. Location was avarage. Room was not as comfy as we thought it would be.
Stayed in May 2024
Reviewed: 13 May 2024
Ajla
FinlandThe carpets on the floors and we had to ask for the slippers seperately..
Great and friendly staff! Breakfast is amazing!
Stayed in May 2024
Reviewed: 13 May 2024
Hannah
United KingdomWe were put off from using the spa due to the fee. I think as a guest of the hotel it should be included in the cost.
Location. Staff very friendly. Facilities. Room exceptionally clean. Fantastic Italian restaurant, we eat there twice. Great variety of food at breakfast. Highly recommend the fresh omelette made to order at the live cooking station.
Stayed in May 2024
Reviewed: 13 May 2024
Hyunsu
GermanyFor the price, I'd like to have more proper amenities in room. There's only all-in-one which is also attached to wall that you need to squeeze every time. And even after cleaning ours were not refilled. Houskeeping changed soon after I called though.
Located very close to Ubahn subway station and also tram staion. Room was clean, generally very comfortable and spacious. Staffs are nice.
Stayed in May 2024
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