Bedroom was stylish and spacious with a window that opened. Great restaurant attached to hotel.

Stayed in May 2024

Unfortunately despite requesting twin beds (for myself & 21yr old son) we were given a large king size bed to share, one other issue was no ironing facilities in the room, we rang reception to request an iron to the room & after waiting 20 Minutes rang again to be told they couldn't say how long & they would text housekeeping. We waited a further 10 minutes then had to leave wearing creased t-shirts as we had a flight to catch. I told reception on checking out about both issues & received a verbal apology.

The interior of the hotel is very smart & clean, the room was a big size & again very clean, the bed was comfortable & the shower was also very good.

Stayed in May 2024

The room was modern, spacious and clean. The bed was very comfortable.

Stayed in May 2024

On 12th of May I have left my AirPod in a room and realized it about 1 hour after checking out and I immediately called them. I am one hundred percent sure that I left it in bed and also location was showing my one earphone in Titanic Chaussee. I was trying to contact them several times all week after leaving, they said nothing was found. A bit upsetting and unprofessional that not a single staff member with whom I spoke humanely showed any interest in finding my lost item.

Very cozy hotel

Stayed in May 2024

Some of the staff could improve customer service

Stayed in May 2024

Nothing really. Everything was great.

hotel was very nice, reception was great, location also. Room was a good size, clean, modern. No complaints.

Stayed in May 2024

Good location resturant railway all

Wonderful break feast good

Stayed in May 2024

Requests made at time of booking in booking.com seem to not have been communicated to the hotel, longer waiting times at reception for checkin

Excellent spa, nice rooms, very clean

Stayed in May 2024

Breakfast a bit expensive. Didn't bother to go.

Good location. Friendly staff. Clean and comfortable accommodation. Bar open and able to gather and watch sport in the evening.

Stayed in May 2024

it would be nice if the pool was included with gym use

breakfast is delicious and lots of variety

Stayed in May 2024

No coffee or coffee machine in the room. But it is a small detail :-)

Amazing hotel with friendly staff. Location is very good. You Will be very close to many cool areas in Berlin. Good and safe parking (cost around 25 euro or. Day) to our Car next to the hotel and there was also electric charging for the cars (cost around 0,60 euro). May 2024

Stayed in May 2024

Carpet flooring in the rooms is not great for people with dust allergies. I arrived during shift change, and the person doing the check-in clearly wanted to get it over with as quickly as possible, and did not volunteer any information about the spa or other services.

Lovely breakfast, great location.

Stayed in May 2024

None

Excellent location. Access to tram and subway is very easy. There are lots of restaurants within walking distance. Friendly staff and very clean room

Stayed in May 2024

the floors are to dark some times

everythingwas great

Stayed in May 2024

The U ban was out of ourder and therefore the location wasn´t good enough. The bathroom door was very heavy to moove.

Breakfast was excellent. Location was avarage. Room was not as comfy as we thought it would be.

Stayed in May 2024

The carpets on the floors and we had to ask for the slippers seperately..

Great and friendly staff! Breakfast is amazing!

Stayed in May 2024

We were put off from using the spa due to the fee. I think as a guest of the hotel it should be included in the cost.

Location. Staff very friendly. Facilities. Room exceptionally clean. Fantastic Italian restaurant, we eat there twice. Great variety of food at breakfast. Highly recommend the fresh omelette made to order at the live cooking station.

Stayed in May 2024

For the price, I'd like to have more proper amenities in room. There's only all-in-one which is also attached to wall that you need to squeeze every time. And even after cleaning ours were not refilled. Houskeeping changed soon after I called though.

Located very close to Ubahn subway station and also tram staion. Room was clean, generally very comfortable and spacious. Staffs are nice.

Stayed in May 2024

I booked a double, but was assigned a twin which was disappointing. The spa looked lovely, but the pool and pool area were quite cold and there was a very disruptive group using at the same time who were not asked to keep the nuisance levels down.

Lovely room, I liked the style and comfort.

Stayed in May 2024

Only the aforementioned experience

Great hotel; great location, fun decor, great buffet breakfast. However, a serious warning to all those booking through Booking.crap: ‘ shuttle’ is not that, it is a private taxi company which couldn’t care less if it leaves you in the lurch, at the airport, late at night, with two large suitcases. So if you are offered a ‘free shuttle to the hotel’, don’t believe it for a second, be prepared to make your own way to the hotel, when you’d been looking forward to the shuttle bus all week, but it didn’t appear. I’m a highly experienced world traveler and this has to be one of my worst ever let downs. They have refunded me my taxi fee of £58 but it was stressful to spend my first evening of the holiday emailing and explaining this experience. Clearly not able to deliver a decent travel experience. Will be closing my booking.com account.

Stayed in April 2024

My shower drain was a bit clogged so it filled up the tray quickly, so that would have been nice to have fixed/noticed by housekeeping staff. Line for check-in was long on the day I arrived. A bit loud by the elevators. Would have been nice to have some silverware in the room, I ate some meals in the room and had none. And Kleenex or body lotion would have been nice to have provided too.

Room was nicely designed, I liked that there was additional seating and room for me to put my clothes and suitcase, and lots of shelves in the bathroom for my stuff. Nice to have option of AC or window open too.

Stayed in May 2024

The spa was wonderful. Room so clean and the shower exceptional. Thank you !

Stayed in February 2024

I didn’t like how on the day of checking out, (website says checkout is noon) at 11:15 am we had the house keeping knocking and rushing us out the room which made me uncomfortable

I loved the room & bathroom. Service was great.

Stayed in May 2024

Two beds together instead of a double bed as it was stated on Booking.com. The AC worked well except on the last morning before I left when it wasn’t working. The shower was not draining well. The cleaner woke me up at 9am on the only day I forgot to hang the ‘do not disturb’ sign at the door.

Looks even better than in the pics. The AC actually works unlike many hotels in Germany. Underground station right at the hotel’s door. There’s a bar, pattiserie , restaurant and gym at the hotel. The gym can be used until 23h. The sauna and swimming pool as well but it’s costs €20 per day, even if you want to use it for 1h.

Stayed in May 2024