The rooms were a bit small, I think we would have hoped for slightly more modernised facilities. The restaurant was a little expensive as well, but the quality of the food was good.

Great location, lovely staff and wonderful landscapes, the pool provided a relaxing end after a long day of travel.

Stayed in March 2024

The poor quality of two meals on second night which manager said we had to pay for as we had crouched the food The wild boar goulash was inedible tough and very fatty The duty manager was unhelpful Finally agreed to pay for obe meal even though both were inedible Went to bed hungry Offers a schnapps or sorbet as a placator Unacceptable Spoiled what was a celebratory birthday When I showed the manager on booking.com the basic rooms they had put us Wray’s the business the pms we had paid for her initial response se was all the rooms were business rooms!!!!!! She then showed me alternative too d that Nat hee what I had booked This is unacceptable practice

Lovely location and generally good food Room offered was view standard we had paid for and had to debate getting the right standard of room with the manager All ended well

Stayed in August 2023

We ended up in a room that was in dire need of a push into this century. The evening staff had too many people to take care off, leaving us with a Fawlty Towers feeling.

Area is beautiful

Stayed in June 2023

The quilt and the pillow can be better. The plastic panel in the bath can’t stop the spill of shower water.

The environment is fantastic where you may have a wonder taste of the nature. The dinning place and breakfast are really extraordinary!

Stayed in April 2023

Situated above the town and interestingly through a forest. Old hunting lodge converted tastefully. Excellent food and service - Volker was outstanding company and provided great service

Stayed in March 2023

nothing

Location(in the path of hiking route) and the room

Stayed in December 2022

very clean, lovely property

Stayed in September 2022

the service needs enhanced, they are either understaffed or unfriendly, especially for breakfast it takes ages until you get something to eat. regarding breakfast this is average, no buffet. as I’ve booked the hotel for its wellness facilities, this were not as hoped! they have an indoor pool but in my opinion at least the water and the wellness area was chilly, for sauna, clients are requested to announce 15 minutes before in order to get heated. on big unpleasant service was the charging of electric vehicle. a) there is only one charger available and b) they ask for a flat rate of 25 Euro/ charging.

it was clean and the area is great for short weekend trip

Stayed in October 2022

location is amazing

Stayed in October 2022

industrial products for breakfast

nice location friendly service good restaurant

Stayed in October 2022

- Our room is not located in the main building. It is not convenient to have wellness so we skipped it. - The street light on the way between 2 buildings were even not lightened at 19:30. It was completely dark so we had to use the flashlight of handy. - The hair dryer is small and old; could be better for a 4 Star hotel - The lady at reception was not so kind - We booked a business room (upgraded with more payment), but we were given a standard double room until we recognized that this room was too small and not in line with the description. It was ok that people or system made mistake, just simply explain so that we would understand and smile each other. However, after a little bit arguing finally we got the room that we booked.

+ Very nice business room with seating area + Relatively big bath room + very friendly staffs in the restaurant (like them so much) + quiet and beautiful surroundings + pretty close to the niederwalddenkmal + good breakfast

Stayed in October 2022

nothing

it was clean , in beautiful setting

Stayed in September 2022

-

swimming pool and sauna area. outdoor dining. friendly staff

Stayed in August 2022

very high prices

very clean and cost

Stayed in July 2022

beds very hard, not comfortable. maybe switch to coil beds

nice location, in the middle of Niederwald. Lots of hiking and good scenery

Stayed in October 2021

The rooms, the Hotel staff service were very welcoming and paid attention to details. The Hotel restaurant is very good.

Stayed in December 2023

This, in the past charming hotel, now needs serious renovation. Curently it does not deserve a 4 star level. At the same time, breakfast in the hotel starts late, at 8 am. I believe this is a problem for many business visitors.

Hotel is located in the beautiful nature, close to the forest...

Stayed in September 2023

Very elegant property at the top of a hill. Clean, fresh air as the hotel is located in a Forrest. It is close to a cable car station from where you can access the town. Breakfast was tasty. The views from the hotel are fantastic!

Stayed in May 2023

The location is amazing - we had the best view from the room ever. The staff is very nice, the restaurant excellent, the pool and spa wonderful. Most of all, we loved feeding the deer which live just outside the hotel.

Stayed in April 2023

really stunning place to stay. great location. nice staffs lovely restaurant as well

Stayed in April 2023

If you would prefer to be in a town, rather than having to access the property by car or chair lift, etc from the town this isn't the right property for you. I personally enjoyed the seclusion and accessing by chair lift, walk or taxi. Pillows were too soft, but this is me being a little picky.

Beautiful historic property in a stunning forest setting. Lovely reception and hospitality staff. A feast for the senses when you're walking the trails around the property.

Stayed in September 2022

The room is pretty small and the bathroom, especially the shower was too small even for one normal-sized person. There was some odd liquid in the bathroom when we arrived and there is not much room for the luggage if you don’t use the big cabinet. For a one night stay that’s not very convenient idea. The pool area was ok but the gym was in a odd place in the middle of the saunas/spa and the pool. Especially when people get naked in the sauna and it is located next to the Cardio machines. The breakfast was ok, however it was odd that they did not serve croissants.

It was all over more basic what I expected.

Stayed in September 2022

nothing noted.

location staff room comfort and very clean great food. ski lifts down to town where a great surprise as well as the very well maintained trail!

Stayed in July 2022

There are no comments available for this review

Stayed in May 2024