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Reviews of Hotel Unique Dortmund Hauptbahnhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hoher Wall 38-40, 44137 Dortmund, Germany

#94 of 162 hotels in Dortmund

Guests' Choice

Review score

Based on 1264 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    8.0

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Very Good
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The TV was outdated.

    Beautiful Hotel

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Did expect fresh bread rolls for breakfast. Disappointed.

    Excellent location

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fridge.

    Very good location.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in too slow. Safe closed when I entered the room. No phone in room to contact reception. No minibar. No airco.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Handy for shops
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mix up with the booking meant I had to pay for an extra night. Not informed re building work and no parking facilities. Had to park at local hospital €30 per day

    Clean and comfortable rooms

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Very pleasant.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Beds are a little uncomfortable or pillows too soft. There was a bad smell in the bathroom at times. I also flooded the bathroom once as the curtain let out the water.

    Breakfast was great. All you could want and very tasty. Location is fantastic. Rooms are very spacious.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Very good value. We just needed a bed to sleep in so it was fine.
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Redecoration programme was very intrusive.

    Relics of old decency, sort of!!!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Receptionist on the front desk was not friendly. I was not able to call the Hotel in the weeks before the staying. The online payment did not work and it was not my fault.

    Breakfast was ok. The space of the room also good. Good heating and shower

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    nice hotel for a good price
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    The furniture is a little bit outdated, the accessories are generally cheap but they work and there is no refrigerator in the room.

    The hotel is in a very good location, at the end of the shopping street and close to the train station. The reception desk was open non-stop. The rooms were large, the linen was ok, the room was clean. There was a water heater for tea and instant coffee. There is central heating which works OK at night.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good if you are looking for good location and don't mind the kitsch style.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 6 nights

    The furniture was very old and the fabric looked dirty. Also the carpet, maybe 20 years ago it was nice... The room in general had a strong old house smell.

    The bed was confortable. The location is excelent.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    A beautiful hotel in the downtown of Dortmund
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    - the curtains should easily cover the window - enormous street noise when the window is open (it’s okay if the windows are closed)

    - hotel is very close to the city center - the hotel room is large - friendly staff - very clean and comfortable

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no parking available

    Great location, helpfully staff

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Great place to overnight when you have a train or bus to the airport to catch
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Great location, about 600m walk from the central station, very glam interior design

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    May be breakfast is bit expensive.

    Location is good. room is very comfortable.staffs are very nice. Luggage storage is free and very flexible. value for money.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    The hotel is located in the city center, room and bathroom was quite big and comfortable. Price of the property is very adequate.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    6.0
    Pleasant
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Style

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    excellent location, big rooms, price was good, But some issues need to be fixed.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    halls were messy, room was not too clean. bathroom is ok. maybe furniture was old, thats why was looked that way

    excellent location, reasonable price, big room, nice view.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Lovely hotel and great location.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked all aspects.

    Everything especially location.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    1. Room sound insulation. 2. There were no shoes in the room.

    I liked everything.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    6.0
    Spacious clean room for a low price. Hotel coordination could be improved
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights

    I was informed at check-in by the hotel staff that my room would not be cleaned unless I asked for cleaning service at the reception. On three different days, my room was cleaned, even though I did not ask for it to be cleaned. On one of these occasions, my belongings were moved by the cleaning staff, and I found some of my belongings on the floor when I returned to the room. There was also a bottle of mineral water in the room that apparently cost 4 Euros, but there was no information anywhere in the room about this cost. The actual bathroom was fine, but was not as shown in the photos.

    Room was spacious and clean. Location was central. WiFi was reliable. Check-in and check-out was smooth. Lobby was clean. Shower gel and soap gel for washing hands were provided in the bathroom. The hair dryer was good.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    BREAKFAST GOOD

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Great stay at an affordable, convenient hotel
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything about the stay. Rooms are a little dated but very clean and have all of the facilities that we need. TV had bad reception and fuzzy screen. I’m being picky there though.

    Fish tanks are fantastic and well maintained with very healthy happy fish. Entrance lobby is very grand and staff are helpful and readily available. Location is only 10 minutes walk from train station and city centre.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    luxury feel
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights

    The hotel was a little bit noisy, if someone walked by in the hallway. But not to much inconvenience. The coffee and tea available in the room was very little, not even enough for the amount for the amount of people we were with and we did not get any refills during our stay.

    We loved the esthetics of the place . Great location near to some very nice restaurants and walking distance from shops. Parking at the hotel (very narrow parkingspots). Room was cozy and spatious. Breakfast amazing! Staff very friendly and kind.

    Stayed in January 2024

Showing 1 – 25

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