Parking is a bit unclear as procedure. There is paid parking (12 EUR/day) which is always available, free parking in front of the hotel , for 8-9 cars, (this one is used also by local cars) and another free parking area, 100 meters far from reception. If you plan to pay the parking, you'll be very happy about staying .

The hotel is very clean, every detail is considered, check in was a breeze, room (Hamburg) was very well prepared, cleaned up and refreshed daily. The breakfast was one of the best in my life; excellent combination of good service and a large variety of products - from red caviar to fruits salads. There are also some nice facilities such as heated infinity pool, indoor pool both in excellent condition. It worths mentioning the whole personnel; everybody is smiling and is trying to make your staying as pleasant as possible

Stayed in April 2024

nothing

For German standards, this Hotel far exceeds American standard. It is compared to a $1000/ night 5 star Hotel. Note: I'm German living in the US and traveled the world.

Stayed in April 2024

Nothing

Very good design of rooms and all spaces, excellent quality furnishing. Marvelous view over the town.

Stayed in March 2024

It's very pricey but worth the cost.

The hotel was all we could have wished for, plus some more.

Stayed in February 2024

Wonderful stay, exceeding our expectations across the board (even after having read the many positive comments): sauna/spa, breakfast, room. One of our best hotel experiences so far!

Stayed in December 2023

Lovely hotel, nice staff

Stayed in December 2023

A very varied breakfast. There is even champagne for breakfast. The pool outside was magical.

Stayed in November 2023

This Hotel offers the best service and as usual, exceeds all my expectations

Stayed in November 2023

This is a beyond top notch boutique hotel located on a quiet street in a (expanded) turn of the century "villa". The staff exceeded our expectations in every encounter with a desire to help make our stay special. I do not recall any hotel or resort we've visited which took service to this level. While not cheap, the value provided exceeded five-star hotels in the U.S. The hotel pool was heated (to around 82 degrees), so we spent more time than expected swimming and laying out on lounge chairs. We ate dinner one night at the hotel and the food and service were superb. The breakfast buffet was the best we've ever had with more variety of gourmet food that one could hope to eat at one sitting. (We tried each morning.) Our room was very quiet even with the door to the balcony open.

Stayed in October 2023

My wife loved the breakfast buffet. The selection of cheeses, meats, pastries was great. My complaint was I love scrambled eggs for breakfast. They made some for me but they were not that good. However, I was able to make up for it with their other choices. The wifi was an issue for me. I had a work issue come up and had a difficult time staying connected to the internet.

The hotel was beautiful. Our room was extremely comfortable, especially the bed. The location was just a ten minute walk from the city center. The staff was especially friendly to us and went out of their way to make sure our stay was great.

Stayed in September 2023

Bathroom slightly larger

Best breakfast selection. Cold items, hot made to order, bubbly. Best coffee I have had at a hotel. Very exceptional. Hotel and room balcony was beautiful. Spa was beautiful.

Stayed in September 2023

The underground parking was very narrow.

We had a free upgrade to a suite even though we were a first time visitor. The staff was very friendly and helpful and the view from the breakfast room wonderful. The breakfast had table service for drinks and hot food.

Stayed in September 2023

Only small car park, but we could park up the road for free.

Staff were happy and attentive. Breakfast was amazing. Room was clean and a good size with separate seating area. Bed was very comfortable. There wasn’t a kettle, I asked for some hot water so they bought a kettle in. Shower was excellent. We didn’t use the pool, as we were out sightseeing both days. Trier is a 15minute easy walk. Outside terrace with lovely views across Trier and fabulous cakes for tea!

Stayed in August 2023

-

Breakfast was good, view was nice, facilities were good, overall a very nice hotel.

Stayed in September 2023

Not the easiest access to the old town and other restaurants.

Large comfortable room. Nice spA and pool.

Stayed in August 2023

Nothing really

Great breakfast, pool and saunas. But what should really grant this place 5 stars is the staff, the best I have encountered in recent years. Keep up the great work and thanks!

Stayed in August 2023

Fantastic

Stayed in August 2023

Nothing at all

This was a great experience. The room was great, the breakfast really extensive. We enjoyed the infinity pool and sauna. Our dinner revealed that the restaurant was very good. But above all from reception, over breakfast service to the restaurant all the staff was attentive, friendly and smiling!

Stayed in August 2023

Narrow curved driveway into parking. weather could have been better. would definitely go back again. and the city of Trier is amazing.

sky pool, indoor pool, relaxing ambiance, easy ride to town, indoor parking worked surprisingly well.the view is incredible.

Stayed in August 2023

Everything was perfect

Stayed in July 2023

Fantastic Breakfast, Comfortable bed, amazing wellness facilities

Stayed in July 2023

Villa Hügel is all about service. People really care. Our room was exceptional: Spacious, nice furniture, huge bath room with rain shower and extra bath tub. The sky pool has a comfortable temperature and you can watch the top of Trier from there. Breakfast has an exceptional number of choices. The staff is super friendly and helpful. We will definitely come back.

Stayed in June 2023

This is not at all specific to this hotel, but the smoking allowed on terraces/outdoor dining areas is absolutely heartbreaking. We just wanted to watch the sunset, but we couldn't because of the extreme amount of smoke. I know this is prevalent throughout Germany, but for 2 people with asthma and who are sensitive to smell, it did cause a considerable amount of grief.

After an absolutely disasterous experince in another hotel for one night in Trier we found this hotel and had hopes that it would be stink free and clean. I should explain that my husband and I are extremely sensitive to scents and the previous hotel's "allergy free room" had used the world's most scented laundry detergent. My husband slept in a K95 mask. The Villa Hugel was our lifesaver. We even completely changed our itinerary so we could stay here two nights. The bed was a dream come true with a memory foam topper. The rainfall shower was a "terrifying and divine" experience, so much so that we may get one at our house. The staff were fantastic and showed us around the property and to our room.

Stayed in May 2023

Nothing to add here.

We loved the hotel. The location was convenient, the service outstanding, and the room clean and comfortable. We only stayed one night, but wish it could have been longer so we could have used more of the facilities. We also loved the breakfast.

Stayed in May 2023