Werner-Wenzel-Straße 1, 63869 Heigenbrücken, Germany
#1 of 3 hotels in Heigenbrücken
Guests' ChoiceBased on 52 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
9.6
Value for money
9.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 May 2024
Olga
BelgiumVery clean place, staff was very friendly. But what amazed us the most is the outstanding breakfast!!! I will return back at any occasion
Stayed in May 2024
Reviewed: 12 May 2024
Ryohei
GermanyIt would have been better if there were more hot food at breakfast Only eggs (choice from boiled, scrambled, and fried)
River running through the hotel property The sound was so relaxing
Stayed in May 2024
Reviewed: 20 January 2024
Colin
United KingdomFriendly, clean good value
Stayed in January 2024
Reviewed: 31 December 2023
Marko
FinlandQuite isolated location
Nice room, kind staff
Stayed in October 2023
Reviewed: 8 August 2023
Omar
GermanyRooms in main building are below the ground floor. They still get enough light, have a balcony and are comfortable. If you like a room in the UPPER floors, specify your booking in the adjacent building and double-check your request.
The staff is welcoming The jam selection at breakfast The park of the hotel The design of the hotel
Stayed in July 2023
Reviewed: 29 July 2023
Yifat
NetherlandsGreat hotel, excellent restaurant (dinner and breakfast) and very welcoming and friendly staff.
Stayed in July 2023
Reviewed: 10 July 2023
Shinli
GermanyWe like the staff, they are friendly and helpful. Our Dinner at the restaurant balcony was great and also the breakfast buffet had more choices and Bio. We enjoyed our one night stay there.
Stayed in July 2023
Reviewed: 27 March 2023
Mcuks
GermanyGreat price for 4 fair stars. Genius fusion restaurant. My choice for 1 night at spa hotel not far from home.
Stayed in March 2023
Reviewed: 12 March 2023
Dirk
Belgium(Both of the) TVs were a little outdated. Would have been nice to be able to stream movie content via Apple TV or similar streaming possibilities. Then again, we did not come here just to be watching TV 📺…
we went for the luxury option, by choosing the junior suite. Darn, I did not expect such a nice room at reasonable rates. If you want to surprise your better half to a luxury stay with honest food/incredible dining options and a nice sauna: don’t think again, just book here.
Stayed in March 2023
Reviewed: 2 March 2023
Yalda
GermanyThe vegetarian options for dinner were not so good for the price we paid
The staff was very friendly. Breakfast was also great
Stayed in February 2023
Reviewed: 23 December 2022
Arjen
GermanyNothing.
Lovely. Quiet. Big room with balcony over the small water stream below. We really felt like welcomed guests, reception and service, super friendly Delicious food!!! high class with super reasonable prices. Breakfast: everything you can think of was there including very original health juices, homemade marmalade’s, so very delicious.
Stayed in December 2022
Reviewed: 12 December 2022
Dooyoung
FranceNothing. The mattress was too soft for me, but I slept well anyway.
We liked everything. It was so nice to go for a long walk and then come back to the clean, quite hotel. The breakfast was amazing too with lots of options.
Stayed in December 2022
Reviewed: 13 November 2022
Mr
GermanyBeautiful Hotel. Great Spa facilities. Dinner and breakfast were unique and fantastic.
Stayed in November 2022
Reviewed: 29 September 2022
Ahmed
United Arab Emiratesthe rooms were nice and comfortable the breakfast were good
all are perfect 100% breakfast and staff
Stayed in August 2022
Reviewed: 18 August 2022
Lilium
Germanybreakfast spread was amazing. So many choices.!! The staff was super friendly.
Stayed in August 2022
Reviewed: 7 August 2022
Steve
BelgiumVery hard mattresses. No airconditioning.
Classy in a bit of an old-fashioned way. Friendly, stylish staff with attention for detail. Very wel furnished rooms with everything you need, up to bathrobes and slippers. Very good breakfast buffet. Nice if somewhat expensive restaurant. We only stayed one night on a stopover but wouldn’t mind coming back for a long weekend.
Stayed in August 2022
Reviewed: 29 July 2022
Jan
NetherlandsNothing to report.
The restaurant serves very nice food and has friendly staff. The room had a balcony facing the park, with the gentle sound of the stream below it was just perfectly relaxing. The breakfast was super.
Stayed in July 2022
Reviewed: 25 July 2022
Linda
GermanyIt was just a pity that we could not get any spa treatments as there was no availability.
Hotel was superb, top class finishes and the dinner was out of this world! If there is one thing any guest must do, is have dinner at the hotel. You must book as it does get full quickly. The spa was also great and can be used by all guests of the hotel. Breakfast was a treat. There was so much to choose from, all home made, fresh and delicious.
Stayed in July 2022
Reviewed: 15 July 2022
Thomas
Germanynothing
Everything! the wellness area is superb, the food was outstanding, the room was great, the staff super kind… What shall I say?!
Stayed in July 2022
Reviewed: 9 July 2022
John
United KingdomEverything, great staff,great food, loved the chefs little tasters!
Stayed in July 2022
Reviewed: 8 June 2022
Garywb
United KingdomI only booked one night ☹️
Fantastic staff, brilliant room and the added bonus of a garage. Food in the restaurant was first class.
Stayed in June 2022
Reviewed: 20 April 2022
Радостина
BulgariaExcellent service, staff was exceptionally nice and helpful. Room was bigger than most hotel rooms. Spa area was excellent. Attention to detail was to be observed at every step. Beautiful surroundings.
Stayed in April 2022
Reviewed: 6 April 2022
Philip
United KingdomNothing
Excellent breakfast
Stayed in April 2022
Reviewed: 14 March 2022
Nicholas
MaltaThe mattresses felt too soft and the fitness centre could be setup better.
The room was neat and clean. Breakfast had a large variety of very tasty food. The food in the hotel restaurant was amazing and the service was really good too. The fitness centre is very small and basic. You can only manage a light workout in it. The spa area has a jacuzzi, sauna, steam bath, a tecaldarium and foot baths. It's not a large spa area but it's good enough. Overall the stay was very good value for money.
Stayed in March 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content