8 Riehler Straße, Neustadt Nord, 50668 Cologne, Germany
#194 of 238 hotels in Cologne
Guests' ChoiceBased on 84 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
8.5
Facilities
7.5
Staff
7.6
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 6 May 2024
Gundula
GermanyVery friendly people at the reception.clean. Room window towards the backyard with trees and birds. 2minutes walk to a nice park and a tram station
Stayed in May 2024
Reviewed: 16 April 2024
Gantigmaa
Mongoliaroom is clean and comfortable, location is very good for me, it is near of train station
Stayed in April 2024
Reviewed: 28 March 2024
Megan
United KingdomI think they could have been more clear about what happens with the deposit. Upon booking, I had 300 euro taken from my account and did not receive it back until checkout. I appreciate they had technical problems on check in but felt like a long time to hold the money without warning! Also, there was a hairdryer mounted to the wall in the bathroom with nowhere to plug it in...
Great location! The room looked new and very clean. The shower was lovely! Felt very safe and relaxed here.
Stayed in March 2024
Reviewed: 21 March 2024
Rui
NetherlandsThe only curtain in the room was very transparent, so I woke up very early to daylight. It would be better if they replaced it with light-blocking curtains.
The location was the most important to me, because I had a workshop very close by the hotel, just 5 minutes walk.
Stayed in March 2024
Reviewed: 8 March 2024
Meriam
UkraineDidn’t like that we had to pay in cash but because of the comments we were prepared
The location is good a little bit of walking to famous places The room was big and cute
Stayed in March 2024
Reviewed: 23 January 2024
Bekzod
GermanyRoom temperature was really cold and we couldn't fix it
Room location is not far from Central Station
Stayed in January 2024
Reviewed: 13 January 2024
Valeria
NetherlandsThe lady at the reception was very slow in checking us in. We had to wait for other people to check in first but during that time we could have already filled in the form..
We had a clean and comfortable room for 3 people. The place was also quiet. Shower was very modern.
Stayed in December 2023
Reviewed: 14 December 2023
Lambros
CyprusI didn't like the fact that they wanted me to pay cash since the booking was less than 150 euros. they said they made an exception because I didn't have cash on me. Also, the bed was a little small for 2 people and it is clear that there was renovation work done.
It's very decent for the one night I stayed. It was the cheapest hotel I could find available in Cologne and the location was very good.
Stayed in December 2023
Reviewed: 12 December 2023
Jens
GermanyThey could take care of the false alarm in the middle of the night, when nobody was there to tell the guests what was happening.
Rooms are small but comfortable.
Stayed in December 2023
Reviewed: 1 December 2023
Anna
RussiaPayment with card is not possible under 150 Euro. In the middle of the frozen night, right after arrival I had to run in the unsafe district in unknown city looking for bank machine to take a cash. That has never happen with me before. The electric water boiler worked only if I pressed button during the whole process of boiling. The walls although new had already some spots. The decorative wooden panels are placed under the ceiling behind TV and not on the level of human in order to protect the walls. The pipes under the sink are open, the isolation rubber band on the shower door didn't stick.
The place is new, so the mattress is new, pillows are new, towels are new, smells new.
Stayed in November 2023
Reviewed: 28 October 2023
Cecilia
UruguayIt looks like they are renovating and whenever we took a shower the whole bathroom would flood. But that will probably be fixed once the renovation is over.
Its very close to the train station, it was a big room with a comfortable bed, the bathroom is huge too. Everything looked new. The check in check out was very practical and quick.
Stayed in October 2023
Reviewed: 25 October 2023
Sarah
United KingdomVery clean and new. Helpful staff, 20 mins from station, generous size room, luxurious bathroom
Stayed in October 2023
Reviewed: 15 October 2023
Vijay
IndiaHot water problem.. Even after complaining for same every day.. Facilities in room like no iron... No chairs.. It is more like a lodge not hotel
Stayed in October 2023
Reviewed: 21 April 2024
Tomasz
PolandLocation, clearly room.
Stayed in April 2024
Reviewed: 11 April 2024
Nikita
GermanyKettle was not working. I asked for a replacement.... but didn't get any. So the service and the responsiveness is not good. I also thought that the "only cash" thing is not the case anymore when my card was charged when booking. Still they asked for cash and said that at the booking they just blocked the money. Please use other ways to wash/save money. Using cash in the mordern world is not acceptable.
The room in new building was brand new. I liked that it was so clean and comfortable. Everything is modern.
Stayed in April 2024
Reviewed: 1 April 2024
Ana
PhilippinesFree parking would be nice, though it did not bother us that much since we can park on the sidestreet for a small fee. Offering complimentary drinking water would also be good, like some of the other properties do.
Location is in the middle of all the major sites in Köln and can be reached by foot, if you dont mind doing a lot of walking. The room itself is very spacious for the 3 of us who stayed there, and it was clean and comfortable. Room heater works properly and there's uninterrupted warm water for bath.
Stayed in March 2024
Reviewed: 1 April 2024
Iryna
GermanyWas very nice, clean, comfortable. Staff was very friendly. Hotel is just 2 stops from cathedral, almost in the central area, but in not so loud place. It’s also possible to have a breakfast for 10€ additionally. We had also a small fridge , water cooker, coffee and tee in our room. There were enough towels
Stayed in March 2024
Reviewed: 27 March 2024
Illia
Netherlands1. The bed faces towards the window and transparent door, which does have curtains. It was very bright in the morning and uncomfortable since everything is visible from outside. 2. Unclear description of cash-only policy for short stays. Since the hotel took money from the card upfront I wasn't expected to pay cash on the place and didn't have the required amount. Was charged extra
Good location
Stayed in March 2024
Reviewed: 16 March 2024
Anca
NetherlandsI liked everything!
The bed!
Stayed in February 2024
Reviewed: 13 March 2024
Osama
GermanyEverything . Wasn’t clean .. there was no service room . You hear everything around . Etc..
Literally nothing !
Stayed in March 2024
Reviewed: 25 February 2024
Ahmed
United StatesThe front desk guy, was rood
The room space
Stayed in February 2024
Reviewed: 22 February 2024
Bdm
Romaniaeverything ok
Nice,clean, warm, easy access.
Stayed in January 2024
Reviewed: 19 January 2024
Juta
Estonia🤣
Nice and new
Stayed in January 2024
Reviewed: 8 January 2024
Brean
United StatesComfortable beds and safe. Quiet and clean.
Stayed in December 2023
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