4 Schultzweg, 20097 Hamburg, Germany
#82 of 367 hotels in Hamburg
Guests' ChoiceBased on 79 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.0
Staff
9.5
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Jacqueline
United KingdomBathroom quite small - definitely one at a time.
Very interesting, modern and a slightly quirky hotel. Compact room but fine for an overnight stay. Lovely bar on the roof. Charitable aims admirable and we were pleased to support them. Short walk to central station and my husband delighted to watch trains from the rooftop bar! Good shower.
Stayed in May 2024
Reviewed: 25 May 2024
Esben
DenmarkExcellent
Stayed in May 2024
Reviewed: 22 May 2024
Andrew
United KingdomSome noise issues however this is down to residents although a metal roof panel in the room would vibrate when an exterior door was shut which was slightly annoying.
Good location for railway station very new looking with a contemporary feel which was a nice touch.
Stayed in May 2024
Reviewed: 20 May 2024
Antonella
ItalyNothing really :)
Nice vibes and cozy place. It's quite clear that they arrive for sustainability and try to apply it to every step of the customer experience by offering high quality food, great facilities and attention to the choice of products they use. Even the pen you find in the room is sustainable. The hotel has a nice rooftop too.
Stayed in May 2024
Reviewed: 19 May 2024
Ramneet
IndiaAll was good
Beautiful place and location
Stayed in May 2024
Reviewed: 17 May 2024
Maximilian
United KingdomAwesome breakfast, great views from the upper rooms, kind staff, and operated for a good cause!
Stayed in May 2024
Reviewed: 3 May 2024
Andrew
United KingdomRoom was a little small, but met all our needs. All accurately described, so advice is to read the details carefully.
Very friendly welcome. Everything clean and excellent security. Good bathroom and shower. Nice roof bar and terrace, although this was very busy on party night before public holiday.
Stayed in May 2024
Reviewed: 25 April 2024
David
New ZealandMy room decor was weird with funky flying paper maché sculptures, I really wanted plain concrete walls after a busy day seeing art and walking the streets.
Breakfast was great, staff were very friendly and helpful. The location is a little edgy, 2 blocks NE the streets are very sketchy, just keep your wits about you, but 2 blocks NW and you feel like you're in another city.
Stayed in April 2024
Reviewed: 25 April 2024
Norbert
NetherlandsHip hotel, looks nice but for biz guy no chair or normal desk in room
Staff friendly and clean room
Stayed in April 2024
Reviewed: 22 April 2024
Jens
DenmarkWalking around in the area of the hotel at night may be a bid dodgy (like close to central train stations everywhere!)
Quirky place with lots of flavour and attitude. Good vibes and well-designed rooms. Very central location (next to train station, but quiet nevertheless! Highly recommended!
Stayed in April 2024
Reviewed: 6 April 2024
Marc
SwitzerlandNice Roof top Bar.
Stayed in February 2024
Reviewed: 14 March 2024
Rachel
NetherlandsFriendly staff, very cute / strange paintings and styles of rooms, very arty and quirky
Stayed in March 2024
Reviewed: 1 March 2024
Ammytz
GermanyLocation
Everything
Stayed in January 2024
Reviewed: 25 February 2024
Rosa
United KingdomI liked everything
Location and style
Stayed in February 2024
Reviewed: 22 February 2024
Anja
GermanyThe concept regarding sustainability is great... I learned about it the morning before leaving.
Stayed in February 2024
Reviewed: 17 February 2024
Preethi
GermanyBit pricey for a night
Location is nice easy access to Hauptbahnhof. Room was clean and staffs were friendly
Stayed in February 2024
Reviewed: 17 February 2024
Alexander
GermanyEven though the building is new, it oddly seemed worn off in a bad way. Lights weren’t working, our room was very cold and we had issues with water pressure. The all-vegan breakfast was a expensive culinary surprise, in a bad way. Coffee machines not working in the morning rush also not optimal.
Modern Building, pretty central location. Staff very friendly, when they’re actually working.
Stayed in January 2024
Reviewed: 2 February 2024
Falke
NetherlandsThey had just opened when we arrived in our own car. It was complicated to unload the suitcases in front of the hotel. The hotel doesn't offer parking. There is public parking close by, but you cannot prebook. It is a very plant-based breakfast buffet. I would like there to be more non-vegan options. It's important to remember to order your eggs; they are cooked to order and are not at the buffet. There is no refillable water bottles or reusable cups for water in the room - remember to bring your own. There is only Wi-Fi in public areas, not in the rooms. It's not a problem for us as we have a sufficient mobile data package, but for some, it might be.
It has a nice design, an environmentally correct philosophy, and multiple spaces with the possibility to work away from home. The location is good - close to public transport, so it is easy to get around. The room isn't big, but I got what you need for a short stay. The bathroom is nice and functional. The bed is okay and comfortable.
Stayed in December 2023
Reviewed: 25 January 2024
Jaz0
GermanyThe artistry and the decor was on point. Very quiet area. Easy to get around.
Stayed in December 2023
Reviewed: 26 December 2023
Doha
GermanyThe breakfast was very basic. It needs more variety to be added. The room size is small. It was ok for a short stay.
The hotel staff are friendly. Check in & out were smooth. The room is very clean. The bed and pillows were very comfortable. The hotel is conveniently located very close to Hamburg Hauptbahnhof. I would not hesitate to stay there again.
Stayed in December 2023
Reviewed: 18 December 2023
Sandra
SwedenIncredibly hard beds. Lack of relief surfaces and full-length mirror. The vegan breakfast was a steal , not worth the price. Go out to a cafe instead is a hot tip.
Proximity to city and staff & rooftop bar. Cool environment.
Stayed in December 2023
Reviewed: 12 December 2023
Lucy
United KingdomBuilding works outside still ongoing
Comfortable memory foam mattress, modern bathroom
Stayed in December 2023
Reviewed: 26 November 2023
Florian
Germany….
Lage, Style, Personal
Stayed in November 2023
Reviewed: 24 November 2023
Mathias
GermanyHallways to the elevator seem a bad planning, to narrow when you open doors. Pillows uncomfortable. Small rooms with very low ceilings.
Cool energy, convenient location, lovely staff. Solid breakfast. Nice view from the bed.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content