Kaygasse 2, Altstadt-Süd, 50676 Cologne, Germany
#44 of 238 hotels in Cologne
Guests' ChoiceBased on 255 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.0
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 21 May 2024
Kevin
AustraliaThe hotel is in a low emissions zone, not being from Europe we did not know what this was until too late. There’s no mention of this on the website OR Booking.com. I feel it should be listed with the parking info to help future guests avoid headaches. We were traveling in a car from the Netherlands which did not have a low emissions sticker. We also arrived on a Sunday which meant we could not get a sticker as everything was closed. We called the hotel and were advised we should have informed our selves before arriving. To get around this we parked the car outside the low emissions zone left it over night (Bit scary leaving a car in an unknown neighborhood) and caught a train into town.
Clean comfortable room
Stayed in May 2024
Reviewed: 28 April 2024
Niels
United KingdomThe music played in the reception area at night to boost the party ambience was a bit too loud in our room, but the staff were happy to resolve this when asked.
Great building in a great location with good sized rooms
Stayed in April 2024
Reviewed: 7 April 2024
Abou
United Arab EmiratesThe room weee crooked a bit
Stayed in April 2024
Reviewed: 31 March 2024
Thomas
BelgiumNothing
Fantastic venue, very comfortable room and an ideal location
Stayed in March 2024
Reviewed: 25 March 2024
Jang
Luxembourg- No ammenities in room (no toothpaste, toothbrushes) - Only water in mini bar - elevators are slow (only 2 to cover 11 floors) - the beds are worn off
- Design - Location - Architecture - Big Rooms
Stayed in March 2024
Reviewed: 12 March 2024
Kirk
GermanyIncredibly unique building that is over 100years old with beautiful interior and very comfortable beds
Stayed in March 2024
Reviewed: 28 February 2024
Jonathan
United KingdomHard not to like anything. The only let down was one of the days my room wasn't cleaned but this wasnt too much of an issue in the grand scheme of things.
Hotel is a an old beautifully converted water tower. For any architecture lovers its a great place to stay. Rooms are very well presented with free wifi throughout. Breakfast was great with a good selection of options from hot, cold & continental. The bar on top was great too.
Stayed in February 2024
Reviewed: 19 February 2024
Kateryna
Ukrainestill not received my money back (deposit) after check out 15.02.24
Stayed in February 2024
Reviewed: 15 February 2024
Tom
NetherlandsNice room with comfy bed and bathroom, good breakfast.
Stayed in February 2024
Reviewed: 12 December 2023
Liz
United KingdomThe bar was so busy on Saturday night that we couldn't get a drink which was a shame as it was my husband's birthday and couldn't make use of a free drinks voucher either (a nice system if you don't want your room cleaned is that you get a voucher but we couldn't use it).
Really interesting place to stay. Liked the lounges on the ground floor as a place to hang out and have a coffee or tea. The bar was nice when it wasn't busy with great views over the city. The room was very nice but way too hot even without the heating on we had to have the window open the whole time and take off the duvet!
Stayed in December 2023
Reviewed: 11 December 2023
Arvin
GermanyE-Vehicle charger not working and it was a bit flooded with water. Garage (U3)
Stayed in December 2023
Reviewed: 8 December 2023
David
United KingdomThe high price of the breakfast which meant we had to find something elsewhere each day.
The room and service required.
Stayed in December 2023
Reviewed: 3 December 2023
Claire
United KingdomThe rooftop bar is amazing but could do with more seating
Unusual building, converted water tower, beautifully designed inside with very comfortable and well designed bedrooms and bathrooms. The beds are very comfortable. The breakfast was delicious. The reception staff were really excellent. We had a lovely welcome when we arrived. Unfortunately the heating didn’t work in our room so a heater was instantly provided for us,and when the engineers were unable to fix it the next day we were offered an alternative room which we declined as the room was warm enough with the heater. So we were offered a free drink in the bar, and the next evening a beautiful bottle of wine and delicious macarons were delivered to our room by way of apology. Totally unnecessary but very thoughtful and very much appreciated. Many thanks to reception for looking after us.
Stayed in December 2023
Reviewed: 27 November 2023
Alberto
LuxembourgHotel is very well located, and has great facilities. The rooftop bar is really nice. The bed and bed accessoires were of great standard. Fantastic bed! Our room was big, and I think it was just a normal size for the hotel. We used as well the little SPA area and it was very good. I can only recommend this place. We had a great welcome drink which made our stay immediately fine.
Stayed in November 2023
Reviewed: 20 November 2023
Ian
United KingdomI would have liked a full dining restaurant
It looked fantastic from the outside to the inside. Excellent helpful staff. Lovely rooms with great views.
Stayed in November 2023
Reviewed: 7 November 2023
Daniela
NetherlandsLocation description is misleading. The description states that the hotel is in the center of the old town, which it isn't. It may be in an old part of Cologne but it's not in what we (from a touristic point of view) would consider the old town. It's a 15 min walk away.
Lovely hotel, clean and cozy rooms, friendly staff.
Stayed in November 2023
Reviewed: 5 November 2023
Alain
LuxembourgLocation , bar
Stayed in November 2023
Reviewed: 27 September 2023
Dmytro
UkraineI stayed in the room that had a door to another room. Whenever somebody was talking in the adjacent room, I could hear everything as if it were in my own room. It was a disaster when a drunk couple returned from a party at 3 am; I had to go to the reception. Fortunately, they managed to calm them down. Additionally, my plans changed, and I had to leave one day earlier. I had requested compensation for this change two months in advance. However, the management wasn't helpful at all; their response was essentially, 'You have a non-refundable booking, f#$k off, what else you want'. But in situations like this, it would have been nice to be offered a room upgrade or at least a drink. Unfortunately, they offered nothing
The location is good, 10 min to the conference on Taxi and 10 min walking to the center of the city. Very comfortable beds. Nice roof bar with amazing view, breakfast is good as well.
Stayed in September 2023
Reviewed: 19 September 2023
Pei
AustraliaWouldn't want queue for the slow lift at busy checkout time
A very unique experience with Hilton. Staff are very friendly and courteous, with smile on their faces. A fruit plate and two bottles of spring water delivered to the room were a great thought. It certainly added delight to my pleasant stay. Besides, the great room configuration is more like a studio. There is a good-sized dressing area between the entrance and the bedroom, whereas most hotel rooms have just straight corridors, instead.
Stayed in September 2023
Reviewed: 19 August 2023
Isabelle
LuxembourgThe elevators
Exceptional building
Stayed in July 2023
Reviewed: 10 August 2023
Michael
AustraliaFor tourists, the location is not preferable but manageable if you're a fit and good walker. On our last night, it was very noisy on the rooftop bar: we could hear the bass from level 4!!!!
The interesting and unique building, the rooftop bar, excellent cocktails at Bar Botanik.
Stayed in August 2023
Reviewed: 10 August 2023
Caroline
United KingdomMore choices other than water in the mini bar would be preferred.
Comfortable bed.
Stayed in August 2023
Reviewed: 7 August 2023
Christina
GermanyThe bathroom was quite small
Clean rooms, good sauna/gym facility and not overcrowded
Stayed in August 2023
Reviewed: 30 July 2023
Sophie
United KingdomThe room was very plain
Amazing building and a lovely rooftop bar
Stayed in July 2023
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