321 Brühler Straße, 50389 Wesseling, Germany
#16 of 19 hotels in Wesseling
Guests' ChoiceBased on 6 hotel reviews
6.5Cleanliness
6.8
Comfort
6.7
Location
7.0
Facilities
6.8
Staff
6.7
Value for money
7.3
Free WiFi
6.9
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Showing 1 – 6
Reviewed: 14 May 2024
Valeria-eliza
GermanyThe beds were not good. The wood planks that hold the mattress were not of the same length and kept sliding and falling. The whole night i was thinking about not moving, because i thought i might break the bed in the middle of the night.
It was clean, and good for the price. I liked that we had many utilities like: iron, cutlery, bowls, coffee maker, plates, cups, potato peeler, stove, pasta strainer etc.
Stayed in May 2024
Reviewed: 13 April 2024
Lenka_92
HungaryWe were given different instructions in English and German (different room number). When we asked about it, the person we were communicating with was very rude, told us we have no business with the room given in English instructions. Then maybe don't send out wron info. Then we were disappointed, because when we were making the reservation, there was an option to choose a double bed, but in our room there were two single beds (one higher than the other!) Again rude communication, telling us that they don't offer such options. But the most disappointing part was after we went out in the evening, and when we came back, we couldn't get into our room, as someone locked the doors from the main corridor. Again, very rude communication, the person didn't want to believe us, we had to send photos and videos of a closed door. After 30 minutes (!!) it turned out, that one of their colleagues locked the door. No apologizing, nothing. I have stayed in many different places from hostels to 4 stars hotels in different countries, but this was the most awful experience. Wouldn't recommend at all. Learn some manners, if you are working with people, please.
it was near the main road, so it was easy to find & park
Stayed in February 2024
Reviewed: 14 January 2024
Luc
AustriaThe heating wasn‘t working properly, it was freezing.
Location
Stayed in January 2024
Reviewed: 11 January 2024
Rene
GermanyAbsolutely no flexibility at all from the host when I've tried to extend my stay. Also the host is very hard to reach. The phone number that was given was freaking useless. Not even once did someone answered my call. Communication was only possible via the booking app. Hence I never even saw the Host and the contact was only online it felt inpersonal. Also the room was impossible to keep warm while trying to keep up good air circulation. The room heating was quite pathetic.
The shower.
Stayed in January 2024
Reviewed: 24 May 2024
Mark
AustraliaThere are no comments available for this review
Stayed in May 2024
Showing 1 – 6
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