Gluten free was requested in booking but not supplied. Hotel did discount the breakfast cost

Excellent location. Cleanliness

Stayed in April 2024

The room didn't have air conditioning and when we had to keep the window open for cool air, because of the busy street outside, it became very noisy. This really made the stay uncomfortable.

The service

Stayed in July 2023

Carpet is never a good idea in a hotel!

Close to a public carpark and easy to find. Reception was closed when we arrived. We received a message explaining exactly how we could retrieve our key, so that was really good. A lovely bright room, very spacious with patio doors.that opened out so you can see the park. The room was exceptionally clean with a mini bar and a few snacks available. A kettle would have been a nice touch.

Stayed in July 2023

Some street noise at night but on Saturday when we left they said they closed reception at one so we could not leave our bags after that. I don't know what they did after that if you came to hotel

The location was very good close to town and rail. Room very nice but an older type shower which was hard to get in it was quite noisy at night they let us leave our bags the first day which was good

Stayed in June 2023

Convenient location. Comfortable, quiet room.

Stayed in November 2022

Breakfast nice but very expensive

Excellent position for tourism and work travels (short stay). Very nice breakfast. Large room, always cleaned.

Stayed in September 2022

The room faces the main street. Even when the windows are closed, you still hear loud noise/music from drunk/party people all night (until 5 am).

The room is really clean and the staff are friendly. The location is convenient and nearby the train station.

Stayed in September 2022

-

Nice staff, great location and good breakfast.

Stayed in August 2022

Again… the noise, the yelling of young people, homeless, 3 and 4 am!!! Again, I think the Hotel should complain to the City and authority, they should control these people, they are hurting businesses. The fact that there was no bidet, the fact that the shower will not drain the water properly. The fact that there was no elevator to the 6th floor. Only to the 5th, then you have to use the stairs.

Location is Excellent! We were on the 6th floor and the view was spectacular! The amount of windows great!!! The fact that all rooms were “no smoking” and “NO PETS” was great! Due to allergies and problems with insect bites. However, the shower will not drain the water well and the noise of homeless or people yelling outside can’t let you sleep. Too loud!!!… really, it is not the fault of the Hotel, But they should call the police, or complaint to the City Mayor, etc etc… It is very unfair to businesses that loud noise.

Stayed in May 2022

Quite run down for the amount you pay, and not very clean (we found a dirty sock left in the room!)

Beautiful view from the room, good location

Stayed in May 2022

We would have loved to have a kettle in the room.

Location was excellent. Hotel was very clean. The staff was helpful and friendly.

Stayed in March 2022

It was loud.

Stayed in November 2021

The mattress on the bed was of poor quality being only foam and exceptionally light which meant it moved every time I did during the night and was hanging off the bed in the morning. There was only a limited amount of hot water and while showering, it ran out. I had to rinse my shampooed hair in freezing cold water and was without hot water until the boiler tank in the bathroom had reheated. I was in a double room alone - if there had been two of us there wouldn't have been enough hot water for both of us to shower. The fridge in the room hadn't been checked and there were empty wine bottles in it but the hotel were good and excepted that I hadn't drunk the wine.

Location was very near the rail station.

Stayed in July 2021

I had to take a cold shower in the morning. Minutes after I entered the shower, the warm water was gone....and never came back.

Stayed in April 2024

Very loud construction sounds from the floor above my room, starting at 7 am. According to the staff nothing they can change - but they could have just not given me this room in the first place! No apologies or compensation offered. The street next to the hotel is rather loud the entire night.

Clean room, large shower, close to the main station. Furnishing and bathroom were a bit dated, but

Stayed in March 2024

You LIED in your description! Will NOT be using your service again!!

Stayed in December 2023

No electrical outputs for chargers

Stayed in May 2023

The queen bed was just two twins stuck together.

Large room; clean.

Stayed in May 2023

The bed was simply`awful, just two old mattresses pushed together. The pillows were a joke.

Location

Stayed in April 2023

Very good location. P.S. The housekeeper who left candy on my pillow every day!

Stayed in March 2023

Location is strategyc. Near public transportation. Near mall, near resto.. perfect..

Stayed in October 2022

Very noisy during the night, poor isolation of the windows. For "party people" probably not an issue for work travel rather not suitable. Rather late breakfast times (7:30am onwards). Blinds could only be closed on one window.

Very friendly staff. Bakery just opposite the building for everyone who needs a cup of coffee prior to 7:30 am. Close to the main station without being directly at the tracks.

Stayed in September 2022

For the price charged, the service was lacking. Despite asking to change booking within a timeframe, it was blocked in the hotel, hence I had to rebook. Nobody answers the phone and when they do, they seem to be overwhelmed. The rooms and amenities are very dated. No A/C unit and one can't open the windows as the street below is busy at night. I would not recommend this hotel to anyone.

The location was very convenient. Walking distance from the train station and close to the city center. However those are the only positives.

Stayed in June 2022

Very clean and good value for money

Stayed in June 2022