Bed was bad, creaking and needed repair

location is perfect, breakfast was nice, decoration / design of lobby is fresh

Stayed in September 2023

The breakfast lady was extremely rude and hostile. She would not even give us hot water because “you didn’t pay for breakfast” no kettle in room. No access to hot water for tea unless you purchase breakfast!

Stayed in October 2023

This town is quite busy during the day but very quiet at night, which was lovely but also means dinner options are very limited. We ate at the restaurant next door to the hotel both nights and the food was great, but we almost didn't get served the second night because they had so few staff. We tried an Italian place a few blocks away but they required reservations. I'm not sure where else we could have gone if we didn't get seated at the place next door. Just something to be aware of.

The staff were excellent; always friendly and helpful. The location is great, right in the center of the old town area. We got a room on the third floor and the views were fantastic. No balcony on that floor but three huge picture windows that we could open to listen to the church bells and see the mountains clearly. The room did not have air conditioning but we just left the windows cracked open and night which worked perfectly. The breakfast was standard buffet style. Nothing special but well organized with comfortable seating and a friendly staff as usual- on our last day we had to leave early and they helped us put together a to-go bag. We didn't know what to expect for parking; turns out they give you a parking pass to leave your car in any of the 30 minute or 2 hour parking spots in town. Our first night we parked just 15 seconds from the lobby. The second night was a bit further but still only a 2 minute walk. Overall we were very happy in this hotel.

Stayed in October 2023

Great location and helpful staff

Stayed in September 2023

Lovely breakfast, friendly staff, excellent location in the center of town but very peaceful inside; we appreciated the parking permit.

Stayed in August 2023

A little bit old inside the room, looked kind of vintage but not exactly in a good way. No AC butI heard thats the way in O'gau.

Very good position downtown O'gau, old building kept in good condition. Breakfast very good and the waitress was very nice and helpful. Close to every interesting attraction and close to a very good gelato place.

Stayed in July 2023

Limited English TV channels, breakfast was average in selections, but wonderful bakery across the street.

Nice larger size room, modern bathroom, perfect center location in town, free parking.

Stayed in September 2023

It sounds strange, but there is no way to control the bathroom lights. They are motion sensing all on or off. That’s tough in the middle of the night.

Great location, easy to get to by car, good breakfast, helpful staff.

Stayed in September 2023

Breakfast was the same every morning

Comfortable, great location, friendly staff

Stayed in September 2023

Everything was great. Pillows were soft but that may be a regional thing.

Excellent choice in an excellent location! I was upgraded to a charming corner room with a fantastic view of the heart of the town. Very clean and comfortable. High quality breakfast. Fascinating art from the passionsspiels of past years. There's a panel from the (Im)material exhibit on the second floor! Easy walk to bus stop, cafes, and the museum.

Stayed in August 2023

no air conditioning.

Breakfast and staff help with luggage

Stayed in August 2023

No air conditioning

Excellent location, staff were very helpful and welcoming. The breakfast was delicious with a great variety of choice.

Stayed in August 2023

The only thing is evening food. You need to go to other restaurant. And all of them were super busy and super costly.

Everything is good !

Stayed in July 2023

Nice hotel in a beautiful place.

Stayed in August 2023

Very cool location, nice, clean hotel in the middle of the historical town. Extremely pleasant staff. Easy parking.

Stayed in August 2023

Not a dislike, but the hotel restaurant was closed during our stay, but staff recommended a number of nearby alternatives.

Main receptionist was super helpful, offered some good advice about local activities for my teenage son and I. The hotel is central, in close proximity to really nice restaurants. Room was spacious and comfortable, good heavy curtains so early morning light wasn't a problem. Area is lovely and quiet with amazing views of the valley.

Stayed in August 2023

Balcony to be a bit worn down.

Beautiful hotel with friendly hosts. We arrived late on the day but have no trouble finding our way in. Free parking in the town centre was a plus.

Stayed in July 2023

All was good!!!

Bright, clean and modern. Centrally located. Friendly staff.

Stayed in August 2023

The super nice and caring of the hotel staffs.

Stayed in July 2023

there is no air conditioning which is very common throughout europe, but opening the windows had a nice breeze. Everything else was excellent!

I did the breakfast included option and it was outstanding. great selection of meats, cheeses, warm and cold options. the view from the room was amazing. Very spacious and excellent location to all shops and places to eat.

Stayed in July 2023

What a lovely hotel. The overall design of the building and rooms is very historical-like. So you almost get the feeling of having stepped into a German fairytale. But the bathroom is very modern and large. The room we had, had large windows that offered a beautiful view of the mountains (even in spite of scaffolding). A major bonus is parking. At the check-in you are provided by a free parking pass that allows you to park your car anywhere around the hotel (even if street signs say 2h max). And there is a large parking area 1min walk from the hotel. The breakfast is large and varied offering both warm and cold options, with fresh veggies. Don't forget to leave room for dessert. Location is central, so you get to see the whole magic of the village very easily. And an added bonus is a very nice and helpful staff. We thoroughly enjoyed our stay!

Stayed in July 2023

nothing.

The hotel is located in the middle of town. While no dedicated parking spots, we got a parking permit from the hotel and found parking space very close to the hotel. The staff are very friendly and helpful. The rooms were very large with a balcony and freshly renovated. The breakfast buffet was great.

Stayed in July 2023

No on-site parking- but, parking passes were provided for tenants to find and park in the public spaces of the town at no charge

Beautiful hotel in the heart of the village

Stayed in July 2023

Location and Adventure activity very close

Good area to stay in Old village/town, very clean and good area surrounded

Stayed in July 2023

Lorenzo and all the staff went above and beyond in their information and kindness.

Stayed in June 2023