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Reviews of Ortnerhof -Das Wohlfühlhotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Ort 6, 83324 Ruhpolding, Germany

#16 of 23 hotels in Ruhpolding

Guests' Choice

Review score

Based on 55 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 18 January 2024

    9.0
    recommended
    • Business trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No answer on the phone. Just email.

    The SPA

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Additional charges 😳

    Good facilities, breakfast, wellness area

    Stayed in January 2024

  • Reviewed: 26 August 2023

    9.0
    Nice place to spend few days in the nature hiking
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    Bowling area was very old and desperately need renovation. Bar was not open in the evening, we missed having a drink while playing with our kids in the bar area.

    Nice hotel in the nature, we enjoyed hiking and spending time in the swimming pool.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The reception hours are very limited. The elevator was out of order one for the entire hotel

    The room was huge 35 m w balcony. Things were run out a little. Everything was OK Great as a night over on your way to munich or else where. Nice breakfast

    Stayed in August 2023

  • Reviewed: 6 July 2023

    9.0
    Very nice staying in Ruhpolding
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Very comfortable room, quite large and with a nice table and sofa (kind of a mini living room corner). Very spacious bathroom. The staff was very kind and professional. Very good breakfast (many choices both salty and sweet). Very nice common spaces.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    7.0
    Stay at Ruhpolding
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Let's start from the worst: *The reception was not familiar how to work with Booking, he gave our room at same time to the other family and without informing us when we have been out (even our car was there), they came in our room and collected our stuff without our permission (No respect to our privacy). It was really bad shocking and disappointing experience for us, especially because the other empty room was available. And even worst, we lost the access to our room and the card didn't work even when the problem apparently solved and they realized their mistake. (To be honest the only reason that I didn't cancel our stay was Booking regulation because the money wasn't refundable for our book) * There is no reception available after 14, so it was very difficult to find someone to help *We had a double bed and it was not comfortable, apparently either too old or used a lot *The internet was awful.

    *The hotel placed in the very wonderful region * The breakfast was amazing. * There were also good facilities for kids and babies.

    Stayed in June 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with View of Rauschberg
    • Stayed 4 nights

    Not all reception services were available in the afternoon. When we arrived from skiing around 4 - 5 p.m., we would like to have a glass of beer, but the bar was opened from 7.30 p.m. When we came later for the breakfast, choice was limited, especially for the fruit.

    Our stay was very relaxed, we admired access to the pool and sauna. To be precise, pool and sauna were opened from 7.00 am. to 9.30 p.m., which was very, very comfortable. Our room was quite spacious and comfortably equipped. What we really liked were the breakfast- offer was quite impressive.

    Stayed in February 2023

  • Reviewed: 30 January 2023

    9.0
    Very comfortable and cosy.
    • Leisure trip
    • Family with young children
    • Double Room with View of Rauschberg
    • Stayed 3 nights

    There was no WiFi in our room. The Smart TV had no internet connection. There were no tea/coffee making facilities in our room or anywhere else in the hotel after 12 noon. The restaurant was permanently closed.

    This hotel is super clean, comfortable and the staff are exceptionally nice and helpful. The breakfast exceeded our expectations for the cost of the stay. The pool and sauna were bonuses. The value for money was exceptional.

    Stayed in January 2023

  • Reviewed: 22 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    Location good

    Stayed in January 2023

  • Reviewed: 25 September 2021

    8.0
    Highly advise, very nice hotel and area
    • Leisure trip
    • Family with young children
    • Double Room with View of Rauschberg
    • Stayed 6 nights

    there is no refrigerator and kettle (the kettle was brought on request after 2 days), the room was not cleaned in general, only towels were changed

    very beautiful area, huge and beautiful room, delicious breakfast.

    Stayed in September 2021

  • Reviewed: 27 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with View of Rauschberg
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Nice swimming pool and sauna area. Good hygiene concept. We really enjoyed our stay.

    Stayed in June 2021

  • Reviewed: 23 April 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff at the reception and no help at all.

    Stayed in April 2024

  • Reviewed: 19 July 2023

    10
    Amazing, and full of adventure s
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The room, the facilities in it, the good breakfast, the view.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    As a hotel in general: Excellent. I will go there again next time I am in Ruhpolding
    • Leisure trip
    • Group
    • Double Room with View of Rauschberg
    • Stayed 2 nights

    Took us a bit of trouble to locate the lift

    Excellent beds, excellent breakfast

    Stayed in June 2023

  • Reviewed: 29 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The problem was mismanagement and insufficient knowledge about Booking app. The hotel's reception didn't know how to work with the booking system, and gave our room to other family while we already booked that from the app. It was a disaster. The Mattresses were old and not comfortable.

    The place was fantastic and the facilities were decent.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    Stayed in June 2023

  • Reviewed: 28 March 2023

    10
    An excellent find!
    • Leisure trip
    • Couple
    • Double Room with View of Rauschberg
    • Stayed 1 night

    Not sure if the mattress was just hard or old. I could feel springs and did not sleep well, which is not uncommon for me, sadly. Also, I just had knee replacement surgery so it could have just been my problem

    We were looking for a hotel not too far from the A8 where we could charge our electric car. This hotel has a Tesla destination charger, which means one charger works exclusively for Teslas and the other one for any electric car. Bonus: charging was free for guests of the hotel. Fabulous breakfast was included. Room came with balcony. The pool has a decent size for swimming laps. 29 degrees C water temperature. Really nice. Pool was already open at 7 o’clock in the morning (maybe even earlier??) when I went for the 2nd swim of our 1 night stay. There is a Finnish sauna and a Turkish one. Plenty of space there also to relax afterwards.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with View of Rauschberg
    • Stayed 1 night
    • Submitted via mobile

    Sauna, Swimming pool, breakfast

    Stayed in March 2023

  • Reviewed: 1 February 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    I got to the hotel at the time stated when I booked and the hotel was locked up

    Nothing

    Stayed in January 2023

  • Reviewed: 5 July 2022

    4.0
    I would not recommend it unless you don't have a choice.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights

    Wifi was unusable and since there is only edge connection at the location it was like in the middle age. There are parking spaces but not enough so you have to park on the grass if you arrive late. The most unprofessional thing is that they wanted to charge me 38€ extra at the checkout an only after I requested the specification of that charge I was presentet with the invoice for 15€. Felt like I was being scamed. When we booked our accommodation there was clearly stated that there was a pool. When we arrived the pool was opened for one day and then closed for the next 3. Very dispaonited and the kids were so unhappy. Not coming back.

    Rooms are very nice and big enough with spectacular view.

    Stayed in June 2022

  • Reviewed: 2 April 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room - View of Zellerberg
    • Stayed 1 night
    • Submitted via mobile

    In single room ,the bed was so old and very uncomfortable...But was clean..

    Breakfast was great!!

    Stayed in April 2022

  • Reviewed: 26 August 2021

    10
    Clean hotel and very professional staff
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    It was great with children. The staff were very patient and helpful. The hotel was very clean. I'm glad we stayed there. We are planning our next holiday there.

    Stayed in August 2021

  • Reviewed: 18 June 2021

    10
    Fantastic place in a nice setting
    • Leisure trip
    • Solo traveller
    • Single Room - View of Zellerberg
    • Stayed 1 night

    All good

    Beautiful hotel in an nice setting, friendly personnel, great price, great breakfast, and thanks for the upgrade!

    Stayed in June 2021

  • Reviewed: 29 September 2021

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool was cold

    Wonderful staff, nice big rooms

    Stayed in August 2021

Showing 1 – 25

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