Reviews of WONNEMAR Resort-Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Bgm.-Haupt-Str, 36, 23966 Wismar, Germany
#13 of 47 hotels in Wismar
Guests' ChoiceReview score
Based on 33 hotel reviews
8.2Score breakdown
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Cleanliness
8.8
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Comfort
8.6
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Location
8.0
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Facilities
8.5
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Staff
9.0
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Value for money
7.5
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Free WiFi
8.1
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Showing 1 – 25
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Reviewed: 22 May 2024
Fernando
United States65 reviews10 helpful votes7.0“Simple clean hotel poor location”- • Leisure trip
- • Solo traveller
- • Double Room with balcony and Pool Access Excluded
- • Stayed 1 night
- • Submitted via mobile
Room was not ready at 3.35 pm Far from old city
Nice bed
Stayed in May 2024
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Reviewed: 9 April 2024
Fabienne
Spain73 reviews8 helpful votes9.0“Fantastic”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
Nothing. It was all perfect.
We stayed 3 nights over Easter which was rather expensive but we had a fantastic stay which was worth all the money. The water park next door which you reached via a covered bridge nearly directly from your room was wonderful. The bathrobe, pool towel and flip flops were a nice plus. The quality and selection of food at breakfast was excellent. Although we had to book a time slot for breakfast (e.g. 7, 9 or 10am) the staff were flexible and we always got a table straight away even if we arrived a little earlier or later. The location close to Wismar was fine. We would love to go back and definitely recommend.
Stayed in March 2024
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Reviewed: 4 November 2023
Senay
Germany56 reviews3 helpful votes9.0“a great stay a wonderful poolpark and good staff.”- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
the room was a little small
it was nice 👍 and comfortable.the key was a kind of Watch and you could also pay with it. The kids facility was great.Great that you can go to the poolpark directly from the hotel.
Stayed in October 2023
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Reviewed: 8 October 2023
Samantha
Germany7 reviews7.0Good- • Business trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
This didn't fit into my schedule. Here is some critics: Even though a Person who didn't join us had helped us to book a stay online and I immediately tried to Cancel it, we could not cancel it or get refunds. Extra Costs for officially 1/2 hour of usage (open 10a.m., checkout time is at 11 a.m. already. Vacation would be sleeping until 12 and then going for brunch and a plunge while Kids could enjoy a swim since 5.a.m. Non-vacation: All go for sports and swimming until 7 and then grab a bite and a coffee off to work or arrange freely with home Office options. Also we were missing room service. However one thing is outstanding at the pool: The Lifestyle guards are super friendly and Kids can show their abilities and get a reward. Thank you very much for making the whole experience a phantastic one. Unforgettably nice for the kids!
There is a lovely swimming fun area attached with waves and many great slides, outdoorpool and special Sauna area
Stayed in September 2023
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Reviewed: 24 August 2023
Catharina
Belgium6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double Room with Pool Access Excluded
- • Stayed 1 night
- • Submitted via mobile
There was a bit too much noise in the morning
Spacious, modern and clean room
Stayed in August 2023
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Reviewed: 20 July 2023
Pristupchik
Finland4 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 6 nights
- • Submitted via mobile
I would advise the hotel to add more aids and appliances for drying pool clothes and towels etc.. especially for a big family, there was little place to dry things.
Stayed in July 2023
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Reviewed: 19 July 2023
Pär
Sweden12 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
While rooms are refurbished they are not really practical. Cramped and with no air conditioning, so we had to sleep with the balcony door open. This is apparently what most guests do as the hotel have installed mosquito nets to make you able to keep the door open. However be prepared to be disturbed by seagulls screaming outside throughout the night and early morning. Also the bathroom door made out of glass is a bad choice. Going to the bathroom in the middle of the night, turning on the light, means you light up the room for everyone. Bad architectural choice. The staff is not the most friendly. The fitness centre they claim is actually a public place they charge you for and the morning opening hours are a joke (opens 10 on the weekend and 08.30 on the week...). A resort with Wonnemars ambition should have a better setup and especially included in the price. I payed like 600 EUR for two nights - having a semi rude staff member asking you to pay 7 EUR to use the gym just adds a bad taste to the experience. Anyone in sales would understand. Free parking available nearby. I'd say the hotel is a good choice if you have a car. Not alot of stuff nearby so be prepared to drive to town centre in the evening.
GREAT breakfast buffet. Clean rooms and nice overall interiors of the hotel.
Stayed in July 2023
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Reviewed: 9 August 2022
Michael
United States11 reviews9.0“Stay with your family, pamper and get pampered!”- • Leisure trip
- • Family with young children
- • Superior Double Room - Disability Access
- • Stayed 3 nights
Excellent service and food quality! The chef cooks from scratch which makes the quality of the food outstanding, both, for breakfast and dinner!
Stayed in August 2022
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Reviewed: 12 July 2022
Artosx
Latvia41 reviews8 helpful votes8.0“Hotel for families with aquapark.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 4 nights
I would like to have a hot water kettle and tea in the room as the restaurant works just till 10 PM. Also, better organization of paid access to the spa area is welcomed. It is not convenient that the pool works from 10 AM.
This hotel is very good for families with children. Very clean rooms, daily cleaning. Excellent soundproofing of walls, friendly staff. Aquapark has a lot of funny stuff for all ages and tastes.
Stayed in July 2022
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Reviewed: 20 July 2021
Lars
Denmark3 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with balcony and Pool Access Excluded
- • Stayed 2 nights
- • Submitted via mobile
With 30 degrees outside, the room was very hot, and the air condition could not cool it down. We could not pay our visit with credit card
Good breakfast. Room and hotel nice
Stayed in July 2021
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Reviewed: 7 May 2024
Bb
Germany1 review3.0“Disappointed staying”- • Leisure trip
- • Couple
- • Double Room with balcony and Pool Access Excluded
- • Stayed 1 night
We booked the room via Booking.com, supposed to get a room including swimming pool, ended up they told us it was not including, if we wanted to use it we had to pay extra, plus spa, gym, sauna...all aren't free. Booked for 2 persons but ended up showing only 1 and asked us to pay more again + tax. The room was poor without a mini bar nor even a water boiler, no free coffee/tea. With this price we ended up paying we couldn't had staying at much better place, disappointed experience.
Breakfast is good, but 17 euro is a bit pricy. Room with a big balcony is good.
Stayed in May 2024
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Reviewed: 8 July 2023
Matej
Czech Republic21 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Design of the room, sauna area
Stayed in July 2023
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Reviewed: 20 August 2022
Guro
Norway18 reviews1 helpful vote10“lovely hotel with good facilities, lovely food, friendly personell!”- • Leisure trip
- • Family with young children
- • Double Room with balcony and Pool Access Excluded
- • Stayed 1 night
- • Submitted via mobile
everything was great!
Nice place, modern,, confortable, clean lovely food!
Stayed in July 2022
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Reviewed: 15 August 2022
Hauserová
Czech Republic30 reviews2 helpful votes4.0Disappointing- • Leisure trip
- • Family with young children
- • Double Room with Balcony
- • Stayed 4 nights
Difficulty communicating in English everywhere. The breakfast corresponds to four stars hotel, but on the first day there is no possibility to get it before 10 a.m. All the pools are continuously full of children, none is intended for hotel guests, so it is practically impossible to swim. A lot of noise all day and all evening. On the room´s balcony last year´s leaves, cobwebs, old dirty uncomfortble beach chairs and three days full ashtray.
Very nice small town, but the capacity of the restaurants is not enough for the number of tourists, so it is difficult to find a place to have some dinner.
Stayed in August 2022
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Reviewed: 27 June 2022
Jay
Switzerland4 reviews6.0Pleasant- • Leisure trip
- • Solo traveller
- • Double Room with balcony and Pool Access Excluded
- • Stayed 1 night
No early check in, and no place to change for a wedding except a toilet next to the reception. If I wanted to use the pool, I would need to pay extra which seems like poor customer service. At least they could have offered me access to the pool as spa area for an hour to get changed.
Stayed in June 2022
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Reviewed: 26 June 2022
Tobias
Germany27 reviews3 helpful votes6.0“Nice hotel for 3 of 4 seasons.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
This hotel is not prepared for higher temperature in the summer. No air conditioning ok, but the automated ventilation system does not help at all. 27 degrees at night in the room is horrible and does not remain as good memory of that place.
Good location, very good breakfast, nice rooms.
Stayed in June 2022
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Reviewed: 26 June 2022
Luis
Germany9 reviews6.0“Great Hotel but No Air Conditioning”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
No air conditioning activated in the rooms, for the money paid it was unacceptable to endure sweaty stay in the room just because management decided not to spend in electricity for AC, it does not matter the comfort of paying guests.
The ladies at the reception (all) and at the bar were mostly kind and hospitable. The beds were the best in the hotel.
Stayed in June 2022
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Reviewed: 12 May 2022
Susan
United States5 reviews10“Wonderful, clean, quiet place to stay!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
We loved this hotel and we didn't even use the pools and saunas. We loved exploring Wismar and staying here was perfect! So clean, great breakfast.
Stayed in May 2022
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Reviewed: 30 July 2021
Voorwinde
Netherlands2 reviews5.0Passable- • Business trip
- • Solo traveller
- • Double Room with Pool Access Excluded
- • Stayed 14 nights
Spa was closed they told me in the first place has to do with the Covid 19 but seems to be to do with a merger??? Couldn't pay direct with a credit card due to the merger.
Breakfast and dinner was okay. Room was okay but took some time to change the bottle of drinkingwater.
Stayed in July 2021
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Reviewed: 8 April 2024
Jeroen
Switzerland20 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 8 December 2023
Gizem
Germany12 reviews11 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
There are no comments available for this review
Stayed in December 2023
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Reviewed: 23 July 2023
Aleksander
Germany7 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 16 June 2023
Geir
Norway9 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in May 2023
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Reviewed: 18 November 2022
Katharina
Germany13 reviews9.0Superb- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in October 2022
Showing 1 – 25
