Diekseepromenade 13-15, 23714 Malente, Germany
#33 of 50 hotels in Malente
Guests' ChoiceBased on 50 hotel reviews
7.7Cleanliness
7.9
Comfort
7.6
Location
9.5
Facilities
7.3
Staff
9.1
Value for money
7.6
Free WiFi
7.3
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Showing 1 – 25
Reviewed: 20 February 2024
Regina
GermanyBreakfast
Stayed in February 2024
Reviewed: 26 August 2023
Hadas
IsraelRoom is simple and old looking. Carpet worn out and unpleasant. Really not worth the price we paid.
Nice location, excellent breakfast
Stayed in August 2023
Reviewed: 6 May 2023
Olga
GermanyPerfect location
Stayed in February 2023
Reviewed: 25 April 2023
Gert
United States- chairs in the room were uncomfortable, needed more pillow - wires sticking out of fire alarm on the ceiling
view was spectacular
Stayed in March 2023
Reviewed: 15 September 2022
Rune
GreeceVery nice facilities, location, breakfast and staff.
Stayed in September 2022
Reviewed: 24 August 2022
Susan
AustraliaDownstairs has been beautifully refreshed. It is probably time to refresh the rooms. But this did not detract from our enjoyment.
Breakfast and location super. Staff an absolute asset with their friendly and helpful service. Set menu dinner delicious.
Stayed in August 2022
Reviewed: 16 August 2022
Pia
DenmarkBreakfast was well assorted for everyone.
Stayed in July 2022
Reviewed: 10 August 2022
Lene
Denmarkwe payed for a parkingplace but there was none.
the view and nice staff
Stayed in August 2022
Reviewed: 26 July 2022
Nadia
SwedenI fail to see the point in the new system that has been introduced where you have to book time in the pool. I can understand the system to avoid crowding during the pandemic- but why is the system still in place? The whole point of staying in a hotel with a pool is the possibility to use the pool whenever you feel like it - a quick swim before breakfast - a dip after a long day - you should not have to schedule these. Why do I have to pay 2,5 euros per day for parking when I can not get a parking spot? I had to pay 3 euros per day in the parking meter- because there was no spot near the hotel - and then 2,5 euros on top of this on my bill - in spite of all the troubles to find a spot - this is turning into a major irritation. The hotel should make sure that the guests had a spot - then I would be happy to pay (surely the fee is payment for this service? What else?)
Wonderful view from the balcony- overlooking the lake We have been coming to this hotel for many years and it was great to be back after the pandemic - I asked for a specific room in my reservation and we got it - great! Malente is a wonderful place The hotel has a quiet, understated atmosphere- it is a little “worn” in places and a little “old fashioned” but I like that, I prefer this to newer fancier hotels
Stayed in July 2022
Reviewed: 23 July 2022
Roland
United KingdomThe wifi for some reason would not work in my room but I had access thanks to the help of the staff to the wifi whilst in the lobby area
The location and the traditional old style but up to date Hotel building
Stayed in July 2022
Reviewed: 6 June 2022
Silvia
GermanyRoom is too simple, cold athmosphere.
Delicious breakfast and nice pool.
Stayed in March 2022
Reviewed: 28 February 2022
Jochen
NetherlandsWifi connection was slow, something that will be fixed fast, no big issue. Only thing I really missed, coffee machine in the room, please, that is a must for a 4star hotel
Very friendly staff, made dinner, even we were late, good facilities, rooms as described
Stayed in February 2022
Reviewed: 25 November 2021
Berthel
NetherlandsThe room we were assigned to was a long walk from the elevator, plus another few staircases below before we were able to reach our room. This was very inconvenient especially if you had a luggage bag with you. The receptionists were probably not the most accommodating ones. If you say something in English, they respond in German. This happened while checking-in and checking-out. The wifi definitely does not work. At least we hoped the receptionist could have explained to us how and what, but she was probably too tired to. I even had to call to ask when the dinner and breakfast would be when it should have been automatically informed on our check-in. The attitude of receptionist should be really checked. The bathroom needs some extensive cleaning.
Definitely the view. The staff at the restaurant were exceptional!
Stayed in November 2021
Reviewed: 8 August 2021
Kristine
GermanyDue to Corona, the pool/spa area was closed. That was not clear upon booking the hotel and we were a bit disappointed, although it is understandable.
Great view of lake and spectacular sunset. The dining room is also very nice with open glass front of windows.
Stayed in July 2021
Reviewed: 21 July 2021
Lars
NetherlandsThe bed was a little bit too hard. Restaurant and bar closed early.
The view was Great. Room was nice. Environment very beautiful.
Stayed in July 2021
Reviewed: 21 July 2021
Anja
GermanyThe property is a little dated and could use an upgrade. Even the room keys have these massive unwieldy attachments. It's also not quite as clean as other properties I've been at, spiders in many corners or remnants of squished mosquitos. Not that great.
Very friendly staff, good breakfast, great location and overall quite a lovely place for a little holiday, especially when you want to explore the wider area from here. Reasonably priced.
Stayed in July 2021
Reviewed: 20 October 2023
Joao
GermanyStaff is polite but clearly doesn’t have friendliness as a standard. We had a very unfortunate situation with the receptionist due to a misunderstanding and were basically accused of not understanding the usual German behaviour. Even after clarifying it, there was just not an apology.
Hotel is located in a very beautiful area with good restaurants around. Indoor swimming pool is not that large but especially for our children it worked well.
Stayed in October 2023
Reviewed: 3 August 2023
Andrew
United KingdomThat I can’t stay longer :)
Fantastic staff, pool, sauna and nice breakfast
Stayed in August 2023
Reviewed: 8 July 2023
Jvz
NetherlandsIn terms of location, for this town, it was good, at the edge of the lake. But for things to do for younger generations, not much around. Only a handful of restaurants, even less terraces for drinks. Although the food quality was great, the prices were high and the portions were small.
The view was nice over the lake. The wifi was great everywhere, on the entire premises, even sufficient on the balcony of the room. The pool was never busy, always nice. The staff was amazing. Even the ones who barely spoke English, made an effort to try so when they noticed my German was horrible. The food was good quality. The beds were amazing.
Stayed in July 2023
Reviewed: 1 May 2023
Stephen
GermanyHotel: The reason for our visit was for my wife's birthday and this hotel and location looked perfect for us to celebrate together. Upon arrival at the hotel where greeted very nice by the reception staff, they were really warmly welcoming and helpful with all our questions....Great service...🤗 The hotel itself is very nice, clean and has some great features, and is very picturesque against the lakes backdrop. Currently, some of the rooms are being renovated, which will for sure improve the hotel in the future. Room: We were located on the first floor room no1. The room size was plenty, and the view overlooking the lake with also our own balcony was awesome 👌 the beds were very comfortable, and the room was very well presented and supper clean. Amenities: There is also a very nice restaurant within the hotel. Note if you would like a table book in advance and ask for a lakeside table view 😉 The indoor heated pool, jacuzzi, and sauna were superb...Also overlooking the lake... This was a plus plus for us...Also located on the first floor and very close to our room 🏊♀️👍 Parking: There is parking at the hotel, note, not so many spaces, however there is also parking directly outside the hotel and it was supper cheap, again not so many spaces. Location: Simply perfect 👍 right overlooking the lake, supper centrally located to the local restaurant 2 min walk and only 5min walk into the town which has a very nice park, shops, restaurants and bars. Tips: Book a lake view room definitely worth the extra few euros. Value for money: Excellent considering it location, amenities and very friendly staff. Would I recommend: Definitely yes Would I go again: We have already booked another stay in August 👍This time we have booked two lake view rooms as we plan to surprise my mother and farther 🤫 Thank you for a wonderful stay. See you again soon 🤗
Stayed in April 2023
Reviewed: 22 March 2023
Terry
Germanythe room was old and not very clean, the swimming pool was so salty i could not swim in it, there were piles of white salt on the bottom!!!
not a lot
Stayed in January 2023
Reviewed: 13 June 2022
José
Brazillocated in a nice area
Stayed in June 2022
Reviewed: 4 June 2022
Mark
United StatesNothing to report
Front desk staff was Fantastic-accommodated every request including need to pay our bill early so as to depart early next morning. Yannik in bar/restaurant was fantastic in dinner service. Meals were absolutely incredible. The Pan Fisch entree was incredible
Stayed in May 2022
Reviewed: 23 May 2022
Jakob
Denmarkbread at breakfast was half baked :(
the view from our room over the lake was very nice
Stayed in May 2022
Showing 1 – 25
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