Liebstädter Straße 30, 01796 Pirna, Germany
#4 of 9 hotels in Pirna
Guests' ChoiceBased on 36 hotel reviews
8.0Cleanliness
8.5
Comfort
8.1
Location
7.8
Facilities
7.8
Staff
8.9
Value for money
8.0
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 6 March 2024
Boy2
GermanyThe furnishing is a little on the older side but clean & well maintained.
We were pleasantly surprised by the availability of a sauna & swimming pool. (Although we only had little time & was only able to use the sauna but not the pool). The food at the restaurant was also quite good. (Thumbs up)
Stayed in March 2024
Reviewed: 17 October 2023
Zdenek
Czech RepublicStaff was very friendly and helpful indeed.
Stayed in October 2023
Reviewed: 11 July 2023
Kirsten
AustraliaNo air conditioning in room
Secure garage for our electric assist trikes Comfortable room with good beds / mattresses Good restaurant Friendly staff Good breakfast
Stayed in July 2023
Reviewed: 2 August 2022
Orsolya
United KingdomStaff
size of room
Stayed in August 2022
Reviewed: 1 August 2022
Ioannis
GreeceA Refrigerator must be in rooms.
Beautiful hotel. Polite people. Very clean.
Stayed in July 2022
Reviewed: 5 November 2021
Jaromir
Czech Republicmissing gym, kitchen close at 20:30, locality - just city
sauna, restaurant
Stayed in October 2021
Reviewed: 1 November 2021
Rolf
CanadaNothing to complain about
Excellent, do not forget to take your swimming gear
Stayed in October 2021
Reviewed: 5 October 2021
Heleen
NetherlandsParking was a little small for a bigger car.
The staff was very friendly and helpful! Location was great and the fact they have their own restaurant is great when you want to stay in. Pool and sauna are great to have, be aware that the sauna is expected to be naked.
Stayed in October 2021
Reviewed: 10 May 2024
Machteld
NetherlandsReally friendly staff! Great Pool after days of hiking
Stayed in May 2024
Reviewed: 23 September 2023
Ion
RomaniaPillows are too thin.
Large and clean room, quiet location excellent bathroom. Plenty of free parking lots.
Stayed in August 2023
Reviewed: 7 August 2023
Ricardas
Lithuaniaweak English of staff
Location
Stayed in August 2023
Reviewed: 6 August 2023
Dorin
RomaniaThe staff was very unfriendly. I waited 30 min on the terrace to get a drink. I went inside to ask the waiter. He was very rude, told me it was closed. Last order should have been 20:30 and I asked at 20:15. When I told him I don’t like his tone, he told me to go someplace else.
Stayed in August 2023
Reviewed: 6 August 2023
Romeo
RomaniaVery unfriendly personel, an old and rusty hotel. And dusty.
Stayed in August 2023
Reviewed: 14 August 2022
Inge
NorwayNothing special.
Good breakfast and nice rooms.
Stayed in July 2022
Reviewed: 12 October 2021
Tim
United KingdomPretty much echo numerous other reviews - 'same old, same old' ... Perhaps the Hotel Management could learn from these issues - and action some remedies ... And at the very least, tender a courteous reply (any reply) to many customers' concerns. A significant number of concerns are repetitive (submitted by many different Nationalities with different cultural backgrounds - possibly expectations). Not really bothered about subjective hard or soft beds - so here are a few of our observations that tend to reflect many others (plus some new ones - read on!): - Comfort double room - not a comfort room. The room we were eventually allocated (after a cheeky attempt to fob us off with a cramped and bland twin room) and paid extra for, bore little resemblance to the lavish illustration on website and booking sites - not even a sitting area as described - Room dated and decor a little tired - Room/bathroom not quite 'German' clean - Moody reception staff - Parking very limited - most spaces seem to be occupied by non-resident evening diners - When you cannot find a space - you have to reverse all the way out onto a busy main road - Overflow parking is up a hill - about 5 minutes walk (you cannot unload suitcases at reception because of the reversing congestion) - A churlish €1.00 daily parking fee levied during checkout (including up the hill) - despite a 'final price you will pay' confirmation from Booking - Aforesaid main road location = a noisy experience when window is open Some additional points: - Whilst trying to sort out the room fiasco - reception staff murmured their dissatisfaction over our stance ... Their assumption was that because we booked via UK Booking.com and spoke English to each other - that we were English speakers only. We understood everything that was said and implied - my wife being a German national and raised in Pirna! - Restaurant house red wine at €42 per bottle - no alternative and no warning!
Reasonably comfortable and relatively modern premises. Restaurant and breakfast serving staff very attentive and friendly. Breakfast was quite good - albeit pretty much standard continental/German fayre.
Stayed in October 2021
Reviewed: 14 September 2021
Christian
DenmarkMost of the staff were rather unfriendly including waiters and waitresses. The food is terrible and the whole setup is not designed for people who just book a night or two. I suspect the hotel mostly has as a target group large groups of pensionist travellers arriving by the busload and they are maybe not so likely to complain.
Stayed in September 2021
Reviewed: 3 October 2021
Anonymous
GermanyNo Rubber bump stop on bathroom door. Charge for breakfast on bill. Unexpected.
Staff friendly and helpful. Waiter spoke English with me.
Stayed in October 2021
Reviewed: 19 April 2024
Marcel
GermanyThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 November 2023
Mihaela
BelgiumThere are no comments available for this review
Stayed in October 2023
Reviewed: 9 September 2023
Jenni
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: 15 July 2023
Dragan
SloveniaThere are no comments available for this review
Stayed in July 2023
Reviewed: 29 June 2023
Tomazlob
SloveniaThere are no comments available for this review
Stayed in June 2023
Reviewed: 1 May 2023
Tee
SingaporeThere are no comments available for this review
Stayed in May 2023
Reviewed: 20 August 2022
Jules
NetherlandsThere are no comments available for this review
Stayed in August 2022
Showing 1 – 25
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