Ndr Strandvej 2, DK 3000 Helsingør, Denmark
Based on 92 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.6
Staff
8.8
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 4 June 2024
Pearl
NetherlandsThe room was a bit outdated and there were quite bugs in the room (the ones that are attracted to water)
The hotel is beautiful and the restaurant is really grand
Stayed in April 2024
Reviewed: 10 March 2024
Forsell
SwedenI booked this place because it was my birthday, and I had come all the way from Sweden,everything was amazing until we went over the bar area at the lobby. We sat at empty spot for a while and were having drinks, 20 minutes to 10p.m a waiter comes in to say oh he has reserved the table for people coming in at 10. That table was not reserved when we were there and it was very unprofessional to ask sitting guests who were staying at the hotel to move from a place not currently reserved before. Especially being a black woman I wondered why the waiter picked us specifically to move when there were other people also sitting around. I complained about this. Completely unacceptable.
The place was beautiful and the restaurants amazing especially restaurants 1861 with the 5 course dinner. Absolutely amazing.
Stayed in March 2024
Reviewed: 16 February 2024
Maria
DenmarkThe dinner in the French restaurant was not living up to the pricetag. The entré was just a big slab of raw salmon, it was not very tasty and I sadly felt quite sick after eating it. Wine was good and the staff was very sweet, polite and helpful.
Amazing breakfast, beautiful hotel, the spa is one of the best I have ever been to. The atmosphere is so warm, cozy and luxurious at the same time, definitely one of my favourites <3
Stayed in February 2024
Reviewed: 26 January 2024
Annika
FinlandThe window of my room fell out in the middle of the night. I hurt my hand trying to get the hanging window back in its place a 3am in the night. I was bleeding. The staff gave me a new, similar room. I would have expected an upgrade for the room or some compensation.
Nice athmosphere, great ambiance
Stayed in January 2024
Reviewed: 20 October 2023
James
CanadaA little tricky to get to.
Staff were incredibly friendly.
Stayed in October 2023
Reviewed: 22 September 2023
A
South AfricaI found that the service at the restaurant and bar was quite poor due to too few service personnel for the number of guests.
The view is beautiful, the bed was comfortable, the facilities are really nice.
Stayed in September 2023
Reviewed: 20 September 2023
Miguel
United StatesSome of the areas of the hotel look outdated and need some Maitenance, such as doors, windows and drapes.
Location
Stayed in August 2023
Reviewed: 6 September 2023
Shazmin
GermanyFood was okay
The Spa and the staff are truly wonderful.
Stayed in September 2023
Reviewed: 20 August 2023
Paul
NetherlandsWifi bad. Final bill with all restaurant-charges unclear. Breakfast outside possible, but seagulls and lack of discipline employees made this challenging.
Very stylish. The set up did not give impression the hotel was so large.
Stayed in August 2023
Reviewed: 15 August 2023
Paul
United KingdomNice room to get a room with sea view would have been nice but costs more no doubt -great breakfast
Stayed in August 2023
Reviewed: 28 July 2023
Ashraf
Denmarknothing
everything went well during my stay.
Stayed in May 2023
Reviewed: 24 July 2023
Eve
United KingdomWas quite noisy in the evening. Couldn’t get a restful sleep. Booked a spa treatment was told a different price by at the spa personnel quite disappointing
The staff at the hotel was nice! Breakfast was great with large selection of food!
Stayed in July 2023
Reviewed: 8 July 2023
Thomas
SwitzerlandIt might happen that the personel is unfriendly or does not see you in the restaurant for taking an order. Probably because of the amount of people visiting the hotel. However in general the staff is very friendly.
The location of the hotel next to the beach is very nice!
Stayed in July 2023
Reviewed: 4 July 2023
Gloria
DenmarkThe ocean view was everything
Stayed in June 2023
Reviewed: 21 June 2023
Anouk
DenmarkStorage room in the room
Great location and sauna facilities
Stayed in June 2023
Reviewed: 13 March 2023
Hilary
United Kingdomhotel is ‘tired’ in places and attention to detail is missing. For the Price we expected a higher standard. Alotted times for spa and breakfast with limited or no choices. Makes the experience too restrictive , not What you want in a ‘break away’
location for sure. Bar area nice and bar staff good. We liked the games in the communal areas - a nice touch.
Stayed in March 2023
Reviewed: 1 January 2023
Marie-louise
United KingdomDouble bed was two singles! Beds kept separating all night. Also duvet cover was only big enough for one person. For the money you expect a lot more
Lively bar, gorgeous decors, friendly staff. 10/10 location
Stayed in December 2022
Reviewed: 22 December 2022
Lei
Denmarkbed was too soft and no sound proofing between rooms. Neighbour was playing low music and having sex at 5am in the morning. Not a nice way to wake up.
good service and fun spa experience
Stayed in December 2022
Reviewed: 3 October 2022
Andrew
United Kingdomlimited choice of food limited parking
fantastic location great room
Stayed in October 2022
Reviewed: 7 September 2022
Martha
United Kingdomv little written info in English
location
Stayed in September 2022
Reviewed: 17 August 2022
Joseph
United KingdomNo information given when checking out on the 9th of August about road closures
Stronger flow of water from the shower
Stayed in August 2022
Reviewed: 9 August 2022
Niu
Swedenwifi is very very bad.
The room is very big and clean. And there is a small bed for child.
Stayed in July 2022
Reviewed: 12 July 2022
David
United KingdomThe shower in our room gave very little more than a dribble, which was not satisfactory in a room with no bath, and though we asked for it to be looked at, it wasn’t fixed during our 4-night stay.
This is a beautiful building in a stunning location just a short walk from Kronborg Slot. Our room was good and quiet - it was well worth paying for the sea view over the Oresund Food was good, especially at breakfast and the 5-course dinner in the 1861 Restaurant. The Spa was great - relaxing, clean and not too crowded - once again with excellent views along the coast. Staff were helpful and friendly throughout.
Stayed in July 2022
Reviewed: 2 January 2022
John
Denmarkfor dyrt
Stayed in December 2021
Reviewed: 22 August 2021
Quentin
DenmarkNice view from the balcony.
Stayed in August 2021
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