Bredgade 78, 1260 Copenhagen, Denmark
#20 of 128 hotels in Copenhagen
Guests' ChoiceBased on 435 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Stephanie
United StatesThe check-in counter was too tall for me. I couldn't see the amount on the credit card machine when I paid my bill. :) I felt tiny but I didn't knock off points for this. The hotel and staff were 5 stars for sure.
I am definitely staying here again. The service was superior. The room was super comfortable and bright, with great rooftop views. The bathroom was fantastic too. The shampoo and body wash smelled amazing. Actually, the entire hotel smelled amazing. Plus, we couldn't beat the location. We were so closed to the Little Mermaid, the Design Museum, and Nyhavn.
Stayed in April 2024
Reviewed: 23 April 2024
Nicolas
United KingdomHad some genuine character and very friendly and helpful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Patricia
BelgiumThe entrance / restaurant is dark and not as light/fresh as the rooms. big contrast in style. I find it very disturbing to eat next to guests who use the restaurant as a meeting room with laptop and loud exchanges.
Everything but my comments below.
Stayed in April 2024
Reviewed: 21 April 2024
Michelle
United KingdomVery nice, clean,eco friendly and pleasant staff.
Really Good location to visit the mermaid and town.
Stayed in February 2024
Reviewed: 19 April 2024
Rhona
United KingdomThe walls between the rooms are very thin and you can hear every foot step and noise.
Hotel was absolutely beautiful and really central. It is walking distance from all tourist areas and there are train links. Our room was so so cozy and lovely! They had lots of fancy shampoos and products for us to use included with the room. Staff were lovely and helpful
Stayed in April 2024
Reviewed: 14 April 2024
Irma
IrelandN/A
The location was great, room was very beautiful with very cosy decorations.
Stayed in April 2024
Reviewed: 4 April 2024
Isles
United KingdomBreakfast was a little pricey
Really nice feel, cost and quirky. The bar and restaurant were great
Stayed in March 2024
Reviewed: 1 April 2024
Sue
United KingdomQuirky Eco friendly Comfy beds Friendly staff
Stayed in April 2024
Reviewed: 1 April 2024
Natalia
NetherlandsNothing! Everything was as expected.
We got a room upgrade so we stayed in a bigger room than the one we were expecting. Everything was great, it was super cozy, the bed was really comfortable and we had a great view. The staff was super friendly as well. You can tell they think of every detail to make your stay fabulous.
Stayed in April 2024
Reviewed: 30 March 2024
Fridayinla
FranceToilet was a touch cramped but didn't bother me much.
Super comfortable room with large windows and beautiful view. The room was eclectic and very charming. Heated floor in the bathroom.
Stayed in March 2024
Reviewed: 30 March 2024
Iuliia
UkraineIt was perfect
It’s so cozy, you can feel care for the guests and the environment, ideal location, delicious restaurant, a very pleasant impression.
Stayed in March 2024
Reviewed: 29 March 2024
Nick
United KingdomHouse keeping on the room could have been better on one of the days we were there.
Stayed in March 2024
Reviewed: 27 March 2024
Anke
GermanyNoisy floorboards
Quirky Eco friendly
Stayed in March 2024
Reviewed: 24 March 2024
Irina
NetherlandsThe extra bed was made on the couch, which in itself is not a problem, but the wood was very squeeky. We were staying in the suite for five days and ended putting the mattress on the floor for our kid so we wouldn't wake up with the noise. Also no room service and the bad placement of the tv was something we were noticing, but to be honestly we loved our stay and didn't mind too much.
For us, the suite was a home away from home. The hotel was impeccable and the rooms are cosy and personal. Staff was very pleasant and helpful, the beds and showers very good and breakfast very good. We can definitely recommend this hotel.
Stayed in March 2024
Reviewed: 4 March 2024
Teodora
BulgariaThe room wasn’t very warm (and I generally am not a person who likes it too warm) but there was an electric heater available.
Beautiful location. Little bit old but very well-kept hotel in a calm, yet not too distant area. I was pleasantly surprised by the abundance of amenities and toiletries. While the room and bathroom weren’t overly spacious, they were sufficient for a short stay. Overall, nice and comfy place.
Stayed in January 2024
Reviewed: 4 March 2024
Ruth
United KingdomThere’s a problem with the steps in the entrance hall. The top one is black followed by two white ones You can easily miss the top step and find yourself making a dramatic entrance into the reception! I didn’t do this myself but I observed it happening. Simple to sort
Everything. It was fantastic
Stayed in March 2024
Reviewed: 28 February 2024
William
United KingdomIt was surprising that the sauna wasn't included in the price. A friendly and nice hotel.
We had a small suite with a double bed in an alcove attached to a sitting room ( with a sofa-bed and with a dining table and 4 chairs. There was a traditional ensuite bathroom and fridge. The room had a bay window with views over a road junction, attractive other buildings and a park area.. There was a sauna and steam room on the roof, accessed from discussion with reception.. A stylish hotel with character , friendly staff and a relaxed atmosphere.A restaurant on the ground floor with a tabled area with sand on the floor - a beach theme, alongside a bar. Friendly staff. About 10-15 minutes walk to the Royal palace with parading soldiers in traditional uniforms, the Mermaid and the square with Advent Market and shopping area. Safe feeling residential (smart houses and flats).A well stocked pleasant corner shop and trendy patisserie and coffee shop over the road, provided food and drink ( alcoholic and otherwise) and useful for cheaper breakfasts , meals or snacks. Tube stop , cathedral , Opera House with a waterway, and The Design Museum were within 5-10 minutes away on foot. Perfectly placed for the sites
Stayed in December 2023
Reviewed: 27 February 2024
Paul
United KingdomThey smile a lot and really care about helping you.
I really liked it. Best hotel I’ve stayed in all year!
Stayed in February 2024
Reviewed: 25 February 2024
Paola
ItalyThe hotel is eco friendly and very cozy
Key attractions are walking distance from this hotel.
Stayed in February 2024
Reviewed: 14 February 2024
Salome
BelgiumLocation, the goodies, the bed, the bathroom, the eco- friendly approach
Stayed in January 2024
Reviewed: 3 February 2024
Paola
ItalyEverything perfect! I will be back and also checkout their other hotels around the globe.
Amazed at the quality of soaps/shampoo. Loved that they are focused on being green and sustainable for our planet. Bed, towels of excellent quality.
Stayed in January 2024
Reviewed: 3 February 2024
Jess
DenmarkLocation was fantastic for a morning run to see the little mermaid, kings residence, Amaliehaven and the harbour.
Stayed in January 2024
Reviewed: 20 January 2024
Liga
LatviaThis is property which truly inspires - staff (especially lady whos name was Tanya), food, room - all was more than perfect. Love this place!
Stayed in January 2024
Reviewed: 14 January 2024
Ragnheidur
SwedenNothing comes to mind
Clean and nice design
Stayed in December 2023
Varna City, Bulgaria
Vigo, Spain
Newmarket, Canada
Caleta De Fuste, Spain
Kennebunkport, USA
Rosia, Italy
Castellammare del Golfo, Italy
West Melton, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content