H.C. Andersens Boulevard 12, 1553 Copenhagen, Denmark
#17 of 127 hotels in Copenhagen
Guests' ChoiceBased on 3406 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 17 May 2024
Rémy
AndorraThe futuristic system to control everything in the room does not allow you to open only 1 of the shutters.
We had an issue with the room (bad smell from drain) and the changed us to a bigger room and even offered 2 free drinks.
Stayed in April 2024
Reviewed: 14 May 2024
Clemence
United StatesVery friendly staff with cute rooms and perfect location
Stayed in May 2024
Reviewed: 14 May 2024
Simone
GermanyRoom was very small and the room was quite expensive.
The location of the hotel was great, as it was very close to the central station. The area surrounding the central station in CPH is quite nice - not like in other cities. The room was very modern and clean. The personnel was extraordinarily friendly and we could securely store our luggage for free.
Stayed in May 2024
Reviewed: 13 May 2024
Gabriele
ItalyA beautiful hotel that really surprised us! Extremely good food quality and nice staff. I recommend picking a room with a view of the city hall.
Stayed in May 2024
Reviewed: 12 May 2024
Angel
BulgariaThe hotel is at a top location. It was extremely clean and the staff were very nice. The hi tech iPad was amazing.
Stayed in April 2024
Reviewed: 11 May 2024
Katarina
SlovakiaAll was just perfect
Perfect location, walking distance to the centre, very close to Christianborg, very helpful and friendly staff,
Stayed in May 2024
Reviewed: 9 May 2024
Alvarez
United StatesCopehagen is an amazing city and Citizen M was great!!!
Stayed in May 2024
Reviewed: 8 May 2024
Mark
United StatesNo coffeemaker in room. Breakfast was same every day and not as extensive as other places we stayed on our trip.
Location convenient to sights and train station. Efficient use of space in room. Excellent shower and Wi-Fi. Very nice lounge on top floor with nice views.
Stayed in May 2024
Reviewed: 8 May 2024
Cvetemira
BulgariaThe room was miniskule and claustrofobik
Stayed in May 2024
Reviewed: 7 May 2024
Jitraporn
ThailandLobby is at 7th floor for check-in & check- out it‘s difficult to access with crowded customers. Room‘s size is quite small.
Good location, nice design
Stayed in April 2024
Reviewed: 6 May 2024
Hon
United KingdomThe bed was very comfortable and the room had amazing smart features, best sleep I have had in a while.
Stayed in May 2024
Reviewed: 6 May 2024
Dobrina
BulgariaExpensive, as everything in Denmark, small toilet and bathroom, easily flooded. Large bed, but with difficult access for the second person.
Central location, clean, has everything needed. Nice rooftop bar.
Stayed in May 2024
Reviewed: 6 May 2024
Carlo
SingaporeBreakfast and bottle of water for the night . High tech nature of the room
Stayed in May 2024
Reviewed: 6 May 2024
Juanita
AustraliaMy husband described it as a modern prison cell.
Clean, good location, big bed, easy to find everything.
Stayed in May 2024
Reviewed: 6 May 2024
Ewa
PolandGreat location, interesting design, delicious breakfasts. Personel was very nice and helpfull.
Stayed in May 2024
Reviewed: 5 May 2024
Elinn
SingaporeGreat location - walkable to train and bus stations and Tivoli attractions. Check-in and out process was very easy and straightforward, the rooms were clean, comfortable and had everything we needed for a 3 night stay.
Stayed in April 2024
Reviewed: 4 May 2024
Wai
United KingdomStaff are nice & helpful. Lovely to stay
Stayed in May 2024
Reviewed: 4 May 2024
Chun
TaiwanNo
Great Location
Stayed in May 2024
Reviewed: 4 May 2024
Louis
United KingdomThe room is very cosy and the giant beds are amazing, the location is great given you are in the center. Rooms aren't massive, but you wont be spending much time inside and the lounge area is very nice with well priced foods/drinks
Stayed in February 2024
Reviewed: 2 May 2024
Giovanna
ItalyNo privacy in the bathroom
Stayed in April 2024
Reviewed: 2 May 2024
Nora
GermanyCleanliness in the bathroom could have been better but it was by no means bad! The parking situation is a bit annoying, while it’s convenient that you can park “next door” it’s really expensive. Would be great if the hotel had some kind of discount for the near by parking garage. The breakfast was delicious and great quality, but after a few days it might lack some more variety. All very minor things. Don’t hesitate to book! :)
The location was super convenient and couldn’t have been better. Despite being on a busy street the rooms we had were facing the courtyard and it was quiet at night. The staff was super friendly, welcoming and helpful. Amazing coffee at breakfast! The rooms in CPH generally tend to be smaller from what we’ve seen, but here it’s enough space for a couple of days to feel comfortable. We would definitely stay at CitizenM again no matter which location!
Stayed in April 2024
Reviewed: 2 May 2024
Richard
United StatesRooms were a bit too small
Beautiful rooftop lounge
Stayed in April 2024
Reviewed: 2 May 2024
Tommy
CanadaWould like to have an electric kettle (not coffee machine) so can have hot water for coffee and tea at our leisure.
We did not have breakfast in the hotel. Location of the hotel is very convenient as it is in the city centre and close to all the high lights of the city.
Stayed in May 2024
Reviewed: 30 April 2024
Limor
IsraelThe room was very small, but functional. There was no option for tea or coffee in the room which was annoying.
Great location, very central. The staff was always available and nice
Stayed in April 2024
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