No drinking water in the rooms

Location, cleanliness, staff, breakfast

Stayed in May 2024

Some of the furniture in our area of the hotel and room, while modern and comfortable, seemed a bit dated.

It is a large, historic centrally hotel that has been extended and refurbished, with excellent service. The room and bathroom were sizeable with a lovely street view of the red-brick buildings that are now schools across the street. A beautiful hotel bar with a library was pleasant to relax and have a drink in, though, in keeping with the hotel and the black-tie event they were hosting, everything was expensive. You could not be any more central, however.

Stayed in April 2024

Very nice, central, amazing breakfast

Stayed in April 2024

I missed extra sockets to charge my phone. Little closet space. I was missing some additional bench or chair for storage in the bathroom.

The bathroom was very large. The breakfast was excellent, I especially liked the ginger shoot and that there was fruit available. Spacious room.

Stayed in April 2024

Really attentive and nice staff

Stayed in April 2024

Could do with more plugs to charge phones etc. Wasn't clear how to change the heating in the room Also had to request extra pillows There were quite a few stairs for my mum to negotiate - could have been given a room for her which didn't have stairs to get to them?

Nice room with armchairs Reception provided extra heater for my mum who was cold

Stayed in April 2024

Despite the pros, the biggest con of this hotel is unfortunately the shower drain. I do like the marble tiles, but the drain has been clogged for ages and no one seems to have done any proper cleaning. It is very unhygenic to shower when the drain does not work, your feet are basically drenched in dirty water. I hope the hotel would take this seriously because no guest wants to have a horrendous showering experience when they travel a long way and expected a warm shower to refresh the day. Also, it might be that I am not used to the two separate cold-hot faucets setting but that was not too pleasant to use (the water gets overly cold and overly hot during shower).

Firstly the breakfast was nice, a lot of food options and the restaurant vibes feel quite classic. The location of this hotel is top-notched because it's only 5 minutes walk away from railway station and within close proximity to the town center and attractions. You can walk to Andersen's house in 6 mins, to town center in 2-3 mins. The decoration and design of this hotel is very retro and classic. The cleaners and workers are generally helpful. Bed is good and pillow is comfy, the overall amenities are alright.

Stayed in April 2024

Noisy/lound music all night long from down the street which was very present in the rooms

Interior, friendliness, variety of breakfast buffet

Stayed in April 2024

The babroom need to be a update

The sublime breakfast ❤️

Stayed in March 2024

Our room felt really cold. I had to crank up the radiator really far. And the car sound went right through the windows. I was checking 3 times if the windows were open because of the sound and temperature. Would love some better windows when the room is facing the road.

I love this hotel. Have been there a few times. The rooms and staff are great. The breakfast is wonderful too.

Stayed in March 2024

Great location, excellent breakfast, comfortable rooms, very friendly staff.

Stayed in March 2024

Nothing

Very good breakfast and very comfortable beds. We stayed 2 nights in a twin room on the 3rd floor . Our room was spacious, beds were very comfortable and the room was quiet. The bathroom was clean, but the basin was slow to drain, may need some pipe unblocking. Overall it was a very comfortable stay and I would definitely book again.

Stayed in February 2024

Great location. Close to train station and city center. Fantastic breakfast buffet. Elegant restaurant with mostly fish. Delicious.

Stayed in February 2024

The heating at my room was not good, I asked the maintenance and they provide extra hot fan .There is new extension building having some rooms where I stayed which are far from reception and needs to walk in long corridors and two lifts!!!!😒.

The location is superb and at the heart of this lovely city. I like the building which is historical and Victorian with very nice decoration. Do not forget to take the breakfast with nice Danish candles and historical atmosphere. I like the hotel and would come again.

Stayed in October 2023

There is no access for prams and strollers. A narrow ramp stays on top of a flight of several stairs, but it is too narrow and steep to climb with a stroller/pram. Furthermore, the access to the ramp is too close to a column, which doesn't let one access it. Being narrow and steep makes it easy for the stroller to fall out of the ramp into the stairs, which can damage your stroller. Our toddler could go out of the stroller and climb the stairs with our help, but it may be hard for a single parent with a small baby to figure it out, and even hazardous if the need to climb with the baby inside the pram arises. On the plus side, once you reach the top of the stairs every day they let you keep your stroller in the luggage room. We also didn't like that they charge 100 DKK per night to rent a cot which most similar hotels offer for free. In general, the hotel is not appropriate for a family with small kids.

The breakfast and location are great.

Stayed in December 2023

Apart from the "old" decor, which we loved, there was perhaps a bit too much modern neutral"grey" decor everywhere, which I felt took away from the massive "olde worlde" charm this hotel could otherwise have. The sitting area in our room could have had better lighting. Our room looked out onto the inside of the quadrangle, which has a pretty horrible view (i.e. no view unless you like fire escapes). So we kept the curtains shut. No car parking for guests - luckily this was a non-issue for us but guests should bear this in mind. I suspect this is a fairly general problem at Odense town centre hotels.

The room itself was lovely. We booked a "superior double room", which was kind of a small suite just with no door between the sitting room and bedroom. The bathroom was excellent. The bed was comfortable. The breakfast room and hotel in general was very characteristic of the Danish late 19th/early 20th century style with lovely pillars and carvings and a big staircase with paintings. The staff were incredibly friendly. Breakfast was fine. Visitors should explore the ground floor where the reception rooms are, and especially the photo galleries there which truly attest why the hotel was indeed the grandest of its day in Odense.

Stayed in January 2024

I only wish there was a small fridge in the room. But it would not stop me from staying here again. I would love to come back in the Spring time.

The staff here was lovely, the breakfast was good, and the room was cozy but not small. I really enjoyed the feel of this place. Also, the location was stellar-right in the center of a very walkable city.

Stayed in December 2023

Reception services are very slow. Furniture and lights need dramatically improvement for a 4 star location, in the center of Odense!

Location is excellent, breakfast is very good!

Stayed in November 2023

My room was very far from reception, and it required many twists and turns to get from the room to reception

Excellent Location, a little expensive for me, but probably because I'm not Danish

Stayed in November 2023

The safe was at floor level and impossible to use. The breakfast had no Danish cheese, a miss.

The room was quiet. The breakfast was good. We had a package delivered to the hotel and it arrived before we did. The staff handled this perfectly. The service in the bar was very professional.

Stayed in November 2023

No room service although advertised and promoted at the hotel. Hotel in need of refurbishment

Good breakfast

Stayed in September 2023

Hotel situated in dense area of city requiring paid parking in public garage.

Stately older hotel renovated. Comfortable, spacious clean room. Helpful staff. Central location.

Stayed in November 2023

nothing

Classy hotel with very comfortable room and bed, great location in the centre and excellent breakfast

Stayed in September 2023

The hotel was pretty noisy during the night, especially on the road side. Moreover, the room was a little bit dark even with all the lights on and the pillows were very little along with the duvet

Great breakfast

Stayed in October 2023