Nørre Søgade 11, 1370 Copenhagen, Denmark
#19 of 127 hotels in Copenhagen
Guests' ChoiceBased on 2146 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
8.2
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Joseph
United StatesBathroom
Stayed in May 2024
Reviewed: 21 May 2024
Robert
United StatesNothing
Great hotel. The staff was extremely helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Kim
SwitzerlandOnly the bathroom is not ideal, as you always get everything wet when showering and there is no holder for soap or the like.
The stay at the hotel was very nice. The hotel is excellently located in the city centre. The staff are very friendly and courteous. We had booked the hotel without breakfast because we went to brunch in the neighbourhood, which has many options. But we had a look at the breakfast and it was very good with many options. The room is reasonably large and quiet. Otherwise the hotel is fabulous
Stayed in May 2024
Reviewed: 21 May 2024
Jacqueline
United KingdomGood vibe. Spacious, comfortable, quiet room. Friendly and professional team.
Stayed in May 2024
Reviewed: 20 May 2024
Neil
United KingdomNo air con ...hot room in the roof
Very cool feel Helpful staff Great Cozy hour for a free drink
Stayed in May 2024
Reviewed: 20 May 2024
Martynas
LithuaniaFridge was not working in the room.
The most important thing is that bed was very comfortable as well as pillows and sheets. Room was very clean and met all our expectations
Stayed in May 2024
Reviewed: 17 May 2024
Grace
IrelandThe location was fantastic, we really enjoyed our stay in the hotel. Will recommend to others.
Stayed in May 2024
Reviewed: 17 May 2024
Vivien
AustraliaBeds were very small as was the room. A double was not a Queen size !
Lovely Danish designed property. Extremely friendly youthful staff who went out of their way to accommodate and provided excellent service. Happy hour was such a hive of activity as people enjoyed a drink on the house.
Stayed in May 2024
Reviewed: 15 May 2024
Chris
United KingdomA period hotel but thoroughly modernised. Smart decor. Friendly, happy, relaxed, efficient staff, and plenty of them. Free drinks at "Cozy Hour" was a nice touch. A great place to come back to at the end of a busy day. Breakfast was not cheap but there was lots on offer and it was all good.
Stayed in April 2024
Reviewed: 15 May 2024
Richard
United KingdomRoom was quite warm on an evening and air con did not set low enough
Ideal central location near to metro stop from airport and close to lots of attractions. Staff friendly and attentive. Lovely boutique hotel which is very comfortable. Bedroom was spacious and a nice place to rest and recuperate after long days sightseeing
Stayed in May 2024
Reviewed: 15 May 2024
Jennifer
United StatesBeautiful property in an amazing location! Would definitely stay here again.
Stayed in May 2024
Reviewed: 13 May 2024
Thomas
United StatesThe room was very nice and spotless and well equipped, although a bit small. The staff was very helpful and welcoming. The breakfast is fantastic, with a wide variety of options. The location is excellent for walking.
Stayed in May 2024
Reviewed: 13 May 2024
Renata
United StatesSize of standard room, great shower
Stayed in May 2024
Reviewed: 13 May 2024
Laura
United KingdomSome facilities in the room were a little basic - poor quality hair dryer, no water included, limited tea selection (although you could go to the bar to request some). Also, no access to the spa area was included in the price of the hotel. All not real concerns just a little disappointing at the price point.
Amazing location, lovely staff and "cosy hour" in the bar was a lovely treat to come back and get a complimentary drink after a day of sightseeing.
Stayed in May 2024
Reviewed: 9 May 2024
Carrie
United StatesGreat neighborhood and easy to get to from airport via public transportation. They host a "cozy hour" every day at happy hour where guests can get a glass of wine or beer from the bar for free and just sit in the lobby to enjoy with others - it was a very nice surprise! They held our bags in a luggage room while we waited for our room to be ready and they had a few very nice shared bathrooms on the ground floor we could use before having access to our room.
Stayed in April 2024
Reviewed: 8 May 2024
Sylwia
SwitzerlandEverything was amazing. I loved the design, I loved the hotel. Room was clean and comfortable, Staff was friendly and breakfast was super delicious. I can really recommend and I would like to come back.
Stayed in May 2024
Reviewed: 7 May 2024
Greta
United StatesNothing!
Lovely hotel!
Stayed in May 2024
Reviewed: 7 May 2024
Alan
IrelandBreakfast was a bit pricey
Everything, cleanliness, location, staff
Stayed in May 2024
Reviewed: 7 May 2024
Ocmay
United KingdomNothing I really liked it.
The hotel itself has such a great, chilled vibe. Immediately walking in I loved it. The room was great too, very comfortable. Breakfast was amazing, we had it one morning and would recommend having at least once during your stay.
Stayed in May 2024
Reviewed: 7 May 2024
Amber
AustraliaI can't think of anything I didn't like...
I loved the design and styling of this hotel, the room was quite large, the addition of 'cozy hour' is lovely. The location was great.
Stayed in May 2024
Reviewed: 6 May 2024
Katrin
BulgariaWonderful hotel with great attention to details. Cozy lobby and a great garden.
Stayed in May 2024
Reviewed: 3 May 2024
Valeria
IsraelGreat place to stay. Everything you need. Clean. Beautiful area. Friendly staff. Location is good.
Stayed in April 2024
Reviewed: 3 May 2024
Claudia
United KingdomThat we had to leave...But we will be back
The hotel amenities, it's location ,the beautiful courtyard , the quality of the mattress, the spacious room and the efficient and very friendly customer service
Stayed in May 2024
Reviewed: 3 May 2024
Clemens
GermanyDesign, breakfast, happy hour
Stayed in February 2024
La Thuile, Italy
Memphis, USA
Tavascan, Spain
Auvelais, Belgium
Reguengos de Monsaraz, Portugal
Painesville, USA
Lisbon, Portugal
Ulaanbaatar, Mongolia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content