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Reviews of Helnan Marselis Hotel 4 stars

Strandvejen 25, 8000 Aarhus, Denmark

#17 of 25 hotels in Aarhus

Guests' Choice

Review score

Based on 546 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.4

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Beautiful location and large comfortable rooms
    • Business trip
    • Solo traveller
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Prices in the restaurant way too high. Some wear and tear in the bathroom

    Beautiful location, large rooms and do yourself a favour and book one with a sea view. Excellent breakfast buffet

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I have been to larger spas and nicer rooms at 4star hotels.

    Beautiful view, friendly staff, delicious breakfast, superb price, sauna.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good quality, versus money
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    - worn out rooms furniture probably it’s about time to refresh - coffee quality could be better machines were not working

    - the quietness - the price - not bad breakfast - very comfortable bedding - didn’t ask for any sort of deposit

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Hotel was very crowded. The room view was half blocked by a wall. Bathroom was old and very uncomfortable. Check in at 16

    Location is very nice. Breakfast was good

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    good staff and lovely breakfast. suitable for couples and family and who loves adventuring
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    Needs to renovating the bathroom

    room was perfectly clean with perfect view.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Overall it was good value for money.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night

    The payment for parking was quite expensive.

    We had a room facing the sea so the view was fantastic. Also the position of the hotel was very close to the center of town and also the ferry to Odde Sjeland.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double or Twin Room - Non Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Missing a bottle of water and water kettle for making coffee and tea in the room like most this class hotel. Expensive fee for parking (20EUR) even the hotel is located 3km away from the city center.

    Breakfast

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great place for active rest. I’ll be back
    • Business trip
    • Solo traveller
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Fitness area is really poor. Cardio machines are not working. 4 pair of dumbells with max being 9kg. No pull up bar, no bench. Excercise atlas being the only one usefull however only one person at a time can use it and it doesn’t work very smooth. Fitness ball, mats are there. It would be really great to upgrade this a little since there is nice view on sea

    Great sea view from your room. Huge window. Great area for walks, running. Direct access from hotel building to beach. Swimming pool and sauna (both dry and wet) are really great.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is located in a good location, with a beautiful view of the sea,, has a swimming pool, fitness, sauna, everything as described in the offer, breakfast, gluten free, vegan... We are very satisfied with our choice of hotel 😊

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room - Non Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room at the parking lot is really overpriced. Very disappointed when I saw it. You can't open the curtains as you'll be stared at by smoking men. So much for privacy. Go for the sea view. Hotel in general needs updating, old furniture and carpets in general areas. Room at seaside was nice. Ventilatorpipe in the bathroom is blocked and continuous noisy. But had a great stay and will be back.

    Location is good, and so was the service. On the website it states that the rooms with view on the forest have a bathtub: they don't. Also was my view not the forest, but the parking lot?! That room was really not worth the money and I requested a bathtub. Girl at the reception offered room at seaview. Had to pay 150 DKK extra, but it was absolutely worth it. Great view, firm and comfortable bed, good breakfast and nice small swimmingpool.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Nice hotel to stay for a few days to visit Aarhus
    • Business trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 3 nights

    The hallways to the rooms and the interior of the hotel itself look outdated.

    View onto the sea from my room. Hearing the waves is best way to fall asleep The shower in my room was excellent: very hot and strong pressure. Continental breakfast is as you expect it to be. Woods next to hotel to have a run or stroll.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Fantastic location but hotel a bit dated. Food in the restaurant was nicely served but not available on Sunday!
    • Business trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There was literally no food on Sunday evening. The Bar was also closed. This was a problem. It’s not walking distance to any restaurants. Hotel was a bit dated and no iron in the bedroom - an iron room on the lower ground floor.

    Location was amazing -right at the sea front. By the forest. Superb. Gorgeous fresh air and sea sounds.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    It was great. We loved the view, the kids loved the pool.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    Seems a bit old fashioned and not very environmentally friendly to still have small shampoo, soap etc. samples in rooms. Same in the buffet - a lot of individually wrapped food items (butter, ketchup etc.) the shower - not a fan of shower in a bath tub

    the view of the ocean from the room.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    Nice rooms, great breakfast, fantastic spot at the sea

    Stayed in March 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    To pay for a parking.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    Disappointing at a high price
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night

    Very overpriced for a hotel of this age. Walls and doors are in severe need of maintenance and bathroom looks like an institution from the 1970s. Bed was hard and pillows very flat. Upon arrival the receptionist didn't tell us any information about breakfast or how to get to our room. We actually got lost when trying to find it. We only stayed here due to an event in the Varna Palæet nearby. Parking is 150 DKK per day to park at the hotel even if you have a room! This seems very greedy! There is free public parking nearby so you can avoid this fee if you are up for walking 5-7 minutes with your luggage.

    Room had a beautiful view of the ocean. Furniture was nice and modern. Curtains are efficient in blocking out the light (in some rooms). The lounge area in the foyer is a nice place to sit and relax.

    Stayed in February 2024

  • Reviewed: 31 December 2023

    7.0
    more 2 than 4 stars
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    no tea or coffee, no refrigerator, no bathrobes at the room, very old TV, bath in bad conditions, cleaning need to be improve.

    view from the room trough the balic sea. Breakfast so far ok, pool and sauna included. good wifi

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Decent hotel at great hotel price
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    You pay 175DKK/day for parking in an area where only hotel guests park

    It is practically on the beach

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Cozy room, Sea view and great food
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Sea view and very cozy room

    Great location and very good breakfast and dinner

    Stayed in December 2023

  • Reviewed: 1 December 2023

    7.0
    I’d be happy to visit again
    • Business trip
    • Solo traveller
    • Double or Twin Room - Non Sea View
    • Stayed 1 night
    • Submitted via mobile

    - No coffee/tea in the room - Far from shops

    Nice place, location, staff

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    Very good
    • Business trip
    • Group
    • Double or Twin Room - Non Sea View
    • Stayed 2 nights

    nice big room. would have liked a view towards the water but we can't all have that view.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Good hotel but with a few niggles
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee facilities in the room. (Drinks were available at Reception, but that's not convenient late at night or early morning). This is a facility that comes as standard in most 3 or even 2 star hotels nowadays Charge of 150Dk for parking. This isn't a city centre hotel. Having asked for a room with a walk-in shower , we were given a wheelchair accessible bathroom (which was OK) but I have a couple of suggestions....The shower area needs a shelf or ledge to put bottles of shampoo etc, rather than having to put them on the floor. Also, although a wet room, a longer shower curtain would prevent water from spreading too far.

    Excellent location. Good leisure facilities with swimming pool/sauna/beach. Good choice for breakfast.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    7.0
    Cozy and comfortable with excellent view
    • Business trip
    • Solo traveller
    • Double or Twin Room with Sea View
    • Stayed 4 nights

    - No lift after the 1st floor to the ground, so, you need to carry your luggage by yourself down to the rooms - Being a Muslim, I couldn't sleep facing my legs towards Mecca. Limited rooms with beds not facing that direction. - Meal options for breakfast usually had pork sausages or ham and no other meat options like chicken or lamb etc. - Electric kettles are not available in the room

    - The room's view was beautiful. - The location is great as it faces the beach but also adds to the disadvantage of not having any eateries around the place - The staff was courteous and always ready to help.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room with Sea View
    • Stayed 1 night

    restaurant food/choise was poor

    view was great

    Stayed in October 2023

Showing 1 – 25

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