1 Niels Brocks Gade, 1574 Copenhagen, Denmark
#47 of 125 hotels in Copenhagen
Guests' ChoiceBased on 152 hotel reviews
8.3Cleanliness
8.8
Comfort
9.0
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
7.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Witta
SwedenWonderful staff Good location
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomNothing
Location, staff, food, ambience
Stayed in April 2024
Reviewed: 7 January 2024
Herbert
BelgiumSmall indoor sports area
Nice design, relax atmosphere, cosy rooms, nice wellness area
Stayed in January 2024
Reviewed: 6 January 2024
Panylo
United KingdomI booked a junior suite and it was really a room under the roof with zero views as the walls were slanted. So be specific as to what you get when you book. Also, there were no basic amenities (tea kettle, some cotton swaps) and I had to call reception to get it. Not a big deal, but for a 5 star hotel a bit surprising. Also: the hotel is located on a very big busy street, so make sure you ask for a room that is located away from that. Staff is very junior at reception and they had little to offer when it came to some insider tips as to where to eat and what might be great exhibits - but of course, you can google this yourself - I am benchmarking this with other 5 star hotels I have been to. Clearly, I am spoiled :-).
the hotel itself is beautiful , it is fairly centrally located, the food is excellent, the style of the rooms is modern Danish and very tasteful. Everyone was friendly and helpful.
Stayed in December 2023
Reviewed: 16 November 2023
Carmen
RomaniaBeautiful design, very cool & elegant. The staff is respectful and helpful.
Stayed in November 2023
Reviewed: 15 November 2023
Johanna
SwedenExtreamly small rooms considering the price and room selection category.
Location was a bit off.
Stayed in November 2023
Reviewed: 24 August 2023
Ian
United KingdomLocation was OK but ideally would be a bit nearer cafes and restaurants.
Very comfortable and elegant hotel. Lovely breakfast. Very clean with very helpful and friendly staff
Stayed in August 2023
Reviewed: 11 August 2023
Resan
TurkeyCost
Staff
Stayed in August 2023
Reviewed: 21 June 2023
Rhodes
United StatesOur room the first night was perfectly good, but it was small.
The staff was welcoming and helpful. The beds were wonderful--I wanted to bring one home. The location couldn't have been better, and we were able to enjoy a good view of the city and to walk everywhere we wanted to go. Breakfast got us off to a good start each day, and we had a nice dinner in the restaurant one night.
Stayed in May 2023
Reviewed: 13 June 2023
Unnur
IcelandA little on the expensive side.
Great hotel, nice beds, good sound quality.
Stayed in June 2023
Reviewed: 11 June 2023
Feleksan
Turkeythe atmosphere
Stayed in June 2023
Reviewed: 2 June 2023
Jaime
Australiathe water pressure was very weak and the hot water ran out quickly.
loved how spacious the room was, as well as the location.
Stayed in June 2023
Reviewed: 29 May 2023
Michael
United Kingdomdeluxe room was a bit on the small side
great staff and location
Stayed in May 2023
Reviewed: 28 May 2023
Walter
PeruNo one to help you carry luggage up the front stairs. Too close to Tivoli gardens. A little out of the way. Fitness room so so
Room, restaurant
Stayed in May 2023
Reviewed: 27 May 2023
Hilla
IsraelBreakfast is very expensive.
Staff is very welcoming. location is great. Room is nice and clean. Service is very good.
Stayed in May 2023
Reviewed: 15 May 2023
Katja
United KingdomNo tea making facilities in the room ( kettle, teabags, milk) just small espresso coffee
Stayed in May 2023
Reviewed: 10 May 2023
Radha
United Kingdomthe room offered to us was right next to a busy road with poor sound proofing. I had to push to have this changed.
location and cleanliness
Stayed in May 2023
Reviewed: 18 April 2023
Anastasia
GreeceThe location was excellent, the staff friendly. The breakfast was minimal but delicious. The room was rather spacious. It was a great stay.
Stayed in April 2023
Reviewed: 1 April 2023
Katie
United StatesLack of water pressure so we couldn't use the rain shower head in the bathroom :/
Location is central, the room or the hotel itself is very well designed, chic, clean, with comfortable beddings
Stayed in March 2023
Reviewed: 29 January 2023
Patrick
GermanyLocation is central, but also at the main road in CPH, which makes is quite loud
cosy atmosphere and rooms, liked the restaurant (both breakfast and dinner)
Stayed in November 2022
Reviewed: 18 January 2023
Helen
United Kingdomno swimming pool
fabulous location
Stayed in December 2022
Reviewed: 9 October 2022
Matthew
United Kingdomlight switches in room were confusing
lovely design and lovely decor which made the best of the building
Stayed in August 2022
Reviewed: 29 August 2022
Maria
Germanywe received a tiny room (we were travelling with a small baby) and didn’t have hunch space to move
the building is breathtaking and location is excellent. the bathroom is gorgeous with luxury beauty products
Stayed in August 2022
Reviewed: 16 August 2022
Maximilian
SwitzerlandNo vegan choices at the restaurant but that is really looking for small details...
Great location, beautiful hotel, wonderful and smartly laid out room, impeccable service.
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content