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Reviews of Wakeup Copenhagen - Borgergade 2 stars

Borgergade 9, 1300 Copenhagen, Denmark

#62 of 127 hotels in Copenhagen

Guests' Choice

Review score

Based on 5745 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.6

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 3 June 2024

    9.0
    It was wonderful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good with plenty of high protein food

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Good value for money in the center of Copenhagen City.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Bed is simple and room is small - but if you only need a place to sleep, then this is fine.

    Breakfast buffet is full and complete. Fresh warm bread and a lot of nice things to it.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea/coffee making facilities

    Great location - easy check in and check out - friendly staff

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Great location in the city to get around and explore! Breakfast is not worth the price they charge at all but staff are
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast isn’t included, not a big deal but for the price you pay it seems a little intense to have to pay nearly $14 usd per person for a minimal breakfast.

    Awesome location near so many attractions and a metro station with access to all four lines.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    I wouldn’t go back for a long stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast menu did not change for all seven nights I stayed there. There’s a charge of 95 Danish kroner for breakfast which is reasonable if you eat everything but for a vegetarian, there was hardly any choice. The restaurant cannot handle the large number of guests. There was always a shortage of coffee cups and the coffee machines kept needing refills. The arrangement of the food stations can be improved.

    Location is very good to reach Nyhavn, Amalienborg and Rosenborg. Also within walking distance of Kongens Nytorf metro station.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Room was clean and tidy. Nice bed and bed linen. Location in real center, so no need for any transportation means. Breakfast for reasonable price but nothing fency. 450 DKK for parking per day (special hotel price in nearby parking lot). We arrived by car Friday evening, so we place the car on the street and paid approx 330 DKK till Monday 08.00 (parking is free from Saturday 17.00 till Monday 08.00). Some nice places for eating in the nearest surrounding.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Great location. Tiny room & bed.
    • Business trip
    • Solo traveller
    • Sky Double Room
    • Stayed 2 nights

    The room is very small, but this seems to be the standard for hotels in this price category. The bed and comforter/sheet was small (single size). I am tall, and this made it uncomfortable in the night.

    The hotel is located in a very central area. Plenty of things to do around there as well as easy walk to the Metro station. The staff was very friendly and helpful with any questions.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Nice option for up to 3-4 nights.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was not cleaned and rubbish was not collected for 3 days not even once.

    Perfect location, good value for the money you pay. I recommend it for a short stay in the city.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Great value and location and would stay again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed not not the most comfortable but not bad and only one small pillow.

    Great location, great value in an expensive city. Locker to keep case in after checking out. Staff friendly.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Top location, absolute value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no daily cleaning of the room.

    Location is top to reach all places for sightseeing in the city center. You can rent a bike as well. You can enjoy the breakfast in the hotel or eat outside. The hotel is clean and the facilities are new.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Heaven Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location Comfort

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    I didn't like the suspicious dark stain on the bedding.

    Great location, quick and easy check-in and check-out, friendly staff.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Central location and would recommend
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Carpet in my room was dirty

    Central location. Well kept property and excellent value for money.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Brilliant location, friendly professional staff, agreed with no cleaning , changing of sheets / towels policy .
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing ! All was very good for my purposes

    The location was fantastic … right on M2 for airport link and very helpful staff

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very very small room

    Convenient location, helpful friendly staff

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    The shower was small. Just to wash my hair I kept bumping my elbows against the edges of the tubular shower. The shower soap also didn't smell great.

    Easily walkable to the train station. Spacious rooms. Check in and check out was easy and efficient.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    The location gave us easy access to all the places we wanted to go and the staff ensured our visit when smoothly.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    There bathroom has no privacy for more than one person.

    The location was perfect- walking distance to restaurants and activities.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Clean and essential room with everything in the center
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are small and very essential so probably not very comfortable for a long stay

    Great central location, easy check in and check out process. Rooms are essential but very clean and have everything needed for a short stay in the city

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The breakfast was mediocre and lacked variety. Additionally, the service at the front desk was less than welcoming, which was disappointing. Overall, while the hotel has many strengths, there is room for improvement in hospitality and dining options.

    The hotel is ideally located, providing easy access to local attractions and very close to the metro, which makes exploring the city a breeze. The rooms are clean and comfortable, offering a pleasant retreat after a day out.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    I wi
    • Leisure trip
    • Solo traveller
    • Sky Double Room
    • Stayed 2 nights

    Breakfast was crowded and the number of staffs were not many enough, some of tables were remained not cleaned up even many guests were looking for tables to use.

    By considering its good balance of price, facility and location, I will surely use this hotel again. Location was great, convenient to reach sightseeing spots on foot. Room facility was at minimum but sufficient. A window in my room was openable, it was also charm point. Breakfast was not great but good enough considering its price.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    The location is excellent! The breakfast was also not too bad. Everything met my expectations.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The soundproofing from the hallway isn't great.

    The location is excellent! The breakfast was also not too bad. Everything met my expectations given the price level.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    It was as good as usual
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Location wise, it is unbeatable. Good value for the money.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    9.0
    Would recommend as we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Had to request clean towels and loo roll as not automatically restocked each day.

    Didn't eat breakfast in the hotel Good location. Clean

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Clean, modern, stylish; a perfect fit for a weekend in the centre of Copenhagen
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The shower area within my room was quite small and would be quite awkward to use comfortably for people only a little wider than me. The bathroom sink's tap only just reached the edge of the sink so might cause problems for people with sore backs, or limited movement

    This Wakeup hotel is centrally located in Copenhagen, within 20 minutes walking-distance of most of the cool, interesting and picturesque sights we wanted to visit. The optional breakfast, costing just under £11, was excellent but clearly very popular with fellow hotel guests. This meant it was difficult to get around the various breakfast options (between 9-10am at the weekend) but that was rectified by 2nd and 3rd trips to the various stations and the staff were always refilling them. The bed was extremely comfortable, with plenty of plug sockets around the room.

    Stayed in May 2024

Showing 1 – 25

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