Not negative, just a observation... Love the pool and gardens but it looked better previously when the Cabana beds were at the side of the pool, rather than on the grass. They gave more shade than the current parasols with the loungers.

It's our 2nd time at this wonderful hotel and we had an amazing stay again - Pablo on reception was incredibly kind and went out of his way to make our stay perfect!! He got us the room requested overlooking the pool, he was very helpful and attentive to the customer needs. He deserves so much praise for his work, great representative for the hotel and your company. Our room was perfection, the housekeeping staff were amazing. The pool and grounds were beautiful... loved everything about our stay. The hotel is located in a fantastic area, very safe to walk around and close to a lovely shopping area. Always enjoy our time at Plaza San Juan. Can't wait to return to this wonderful hotel - thank you to Pablo and all the amazing staff for making our stay so great :))

Stayed in April 2024

Small room, expensive breakfast, wierd smell in room (AC not powerful enough?).

Nice hotel, with a nice backyard and pool. Shops and restaurants nearby (walking distance).

Stayed in March 2024

The food/restaurant was very slow and often gave me the wrong check when it came time to pay.

Location, design, professionalism & customer service.

Stayed in March 2024

Breakfast had no eggs. Not a good and healthy selection

Stayed in February 2024

The coffee and that there were not many options of sweets and snacks to buy from the reception area.

I liked everything about this hotel. This is probably the only hotel that doesnt charge you for your service dog or make you book a more expensive room because of it. I love the hotel I love the staff and I love Marriott hotels. The best of the best!

Stayed in January 2024

The smell in the room

The staff and lobby

Stayed in January 2024

We enjoyed the pool, the service and food at the restaurant was excellent, working area is very well prepared. The hotel is quiet and prepared to meet guests.

Stayed in December 2023

The location is amazing there are a lots restaurants around, supermarkets, pharmacy, mall, swim pool is beautiful, the room is super comfortable also the bed and pillows, the shower is amazing.

Everything is so clean, the workers are cheerful and attentive, the location is wonderful, the hotel is beautiful, fragrant, the breakfast is excellent.

Stayed in December 2023

I like time when breakfast start servicing 06:3

Stayed in November 2023

I didn't like the fact that I had to leave so soon but all in all there were no concerns. Thanks

Breakfast was great. The variety of food items was perfect. The lawn area was ideal because I wanted an area to exercise and run. The pool and the chairs were cleaned and well maintained. Servers came out to assist us with drinks and lunch which was excellent. I had a wonderful stay at your resort I hope to return soon. Thank You.

Stayed in October 2023

There was no tv. The ac was bad we had to move rooms. The breakfast had limited options.

The swimming pool was lovely and it was neat. The location was also perfect as you could access shops around

Stayed in September 2023

ATENCION E INSTALACIONES WORLD CLASS

Stayed in August 2023

I woke up at 2am to the sounds of someone having a good time next door. I was able to fall back alseep.

I had a blast while I was in Punta Cana. The room and service was awesome!

Stayed in July 2023

Nothing

Location location location is very important.

Stayed in September 2023

Great location

Stayed in August 2023

Good

Excelente locación

Stayed in August 2023

The location wasn’t next to the beach, but saying that, with taxi and Ubers it wasn’t a problem.

Very clean, everything worked as expected, the staff were very helpful and friendly.

Stayed in July 2023

Everything, specially the pool.

Stayed in June 2023

The food was great and the service was amazing starting with the manager who was so friendly

Stayed in June 2023

A good facility, well located

Stayed in April 2023

The big team of gardeners were working around the pool for a whole day of our 3 day stay - it was incredibly noisy. We also noticed they were about to spray pesticide in the gardens near the pool with guests around… not good and could have made everyone very ill!! We complained and they stopped immediately but that shouldn’t have been done with guests around and not in the hottest point of the day. Reception staff Francoise was great but we never heard anything from the Manager, even though we complained via Marriott Bonvoy about this.

The hotel was beautiful and well maintained, the pool was amazing. Loved the delicious cocktails… best Mojito I’ve ever had!! The rooms were lovely, wonderful view over the pool… everything was very clean, staff were all very kind and helpful. The hotel is situated in a fantastic area… close to two shopping malls, supermarkets and very easy to get an Uber.

Stayed in March 2023

Room could have been a little bigger, windows didn’t open, a balcony is always a great feature too.

The property is still quite new and very modern. Staff were an absolute delight - a special shout-out to François and Jermaise who made our stay even better. Great local restaurants, supermarkets and bars to check out.

Stayed in March 2023

N/A

the pool view was great. The service was awesome. The location was perfect since there were so many restaurants and shopping located so closely.

Stayed in March 2023

very clean and the staff was so nice and helpfull

Stayed in March 2023