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Reviews of Hotel Alisei 4 stars

Calle Francisco Caamano, Las Terrenas, Dominican Republic

#11 of 31 hotels in Las Terrenas

Guests' Choice

Review score

Based on 219 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 May 2024

    10
    Excellent can’t wait to come back!
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 7 nights
    • Submitted via mobile

    Everything ❤️🍾

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Incredibly beautiful
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    GreatLocation, excellent staff, issues addressed immediately food drinks delicious, definitely coming back

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    There is a road between the hotel and the beach, at times noisy.

    Great terrasse with ocean view. Since it rained a lot we spend a lot of time there. Nice location the discover the different beaches.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    I know what I get, this is why I use to return to this hotel.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 6 nights

    Pool bar attendance (ordering dring but he was busy doing other things); payment to room shall be possible in future

    room, beach, breakfast

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Perfect family getaway!
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 6 nights
    • Submitted via mobile

    Nothing about the property but I would recommend hire more staff who can speak English for easy communication with customers.

    Room is spacious and clean. Staff are friendly and very helpful. The hotel beach is always clean. Food varieties and quality are amazing. Very delicious and always fresh. Loved the whole. Stay !

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Very cool place!
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 2 nights

    Personally, I am vegetarian and would have loved few more Menu options.. also Pizza Bar for sure! We walked down the beach to town several times to the pizza places. was short walk but I would love it at the Hotel. Gorgeous hotel, and pool area, Wish hey would add some music for more fun at the Pool all day! We will stay again for sure

    We switched all 3 rooms at checkin and the staff was very kind and helpful.. we hated to be a pest but we couldnt handle the stairs to our rooms. They gave us option to switch to ground level for extra charge. We moved all 3 rooms and we very happy. Wish we could have stayed longer. Loved the Beach Bar, with the Poofs to sit on and beach chairs, also the swings. Love that Turtle pond, and the cats and dogs being welcomed! Makes for alot of fun! :)

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Great atmosphere, staff and location. Will definitely be back!
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Sea weed in water at beach

    Location, atmosphere

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Lovely, tranquil spot right on the beach with fabulous food
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The beach itself is a nice place to sit, lots of chairs, but not the best for swimming. There are large rocks as you enter the water and you have to float over them to get to sand as they are tough to walk over. You can walk down the beach and find a better swimming spot though.

    The location was terrific! Right across a narrow local road from the beach, very short walk. The breakfast is amazing! Five stars. So much variety and cooked to order eggs. The restaurant on site was great for other meals as well and they will serve you on the beach. The staff was very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Excellent breakfast, great staff and apartments

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Relaxing and pet friendly
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The location is good but can be a problem if you are looking for other places to eat, though if you don’t mind walking you can get there in 10-15 minutes walk. Breakfast didn’t begin until 7:30, which isn’t bad, but it would have been nice to go down by 7 even if just to sit and drink coffee before food was ready. But it is not a deal breaker we adjusted. We did do the restaurant a few times and it was fine but we have had better fish and chips at other locations.

    The property was well maintained and the pool was clean with plenty of chairs to lounge by the pool. The room was a good size and allowed us plenty of space to have meals, play games, and enjoy conversation as a family. We enjoyed the proximity to the beach and the availability of chairs on the beach provided by the hotel. It was quiet throughout the day and no loud music which was helpful to allow us to relax at the pool, beach, or in our room. The breakfast was simple but so good and just what we needed to begin our day. The cleaning staff did a great job each day and we appreciated the help they gave when needed. We love that we saw so many other pets and was one reason for bringing ours, it truly was pet friendly and the area was clean and well kept for the number of pets.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    amazing beach bar, friendly and helpful staff, 10/10 recommend
    • Leisure trip
    • People with friends
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    - mandatory paper bracelet - busy street near hotel/beach - confusing opening hours of beach bar - access to beach towels (with small time frames) was difficult

    - the beach bar and the tasty drinks - spacious studio (we got an upgrade for free) - parking space - helpful staff

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Lovely hotel, nice setting, great restaurant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights

    Really nice hotel in a quiet neighbourhood with beach next door. Wonderful restaurant (both breakfast with fresh juices, pancakes and eggs to order and other lovely things and the a la carte menu), nice pool, huge apartments with good beds and A/C.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    Excellent for rest
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast staff not friendly

    The swimming pool and restaurant

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 13 nights

    Unlike 7 years ago, almost no one, except at reception and the woman at the pool bar, speaks English. Extremely difficult, almost impossible to communicate with the staff unless we use google translate. The guys at the beach bar are extremely rude!!! Because of this, we stopped visiting the bar on the second day. The same goes for the male waiters in the restaurant, especially the bald one. Forever sullen, angry, and does everything with reluctance. He doesn't answer any questions, he just literally throws the plates of orders and turns his back. The guy at the pool bar, he's obviously very lazy. Constantly on the phone, most of the time on chairs in the shade behind the bar. When someone calls for an order, he simply waves his hand to wait and continues chatting or talking on the phone. The internet connection is under all criticism. Extremely slow and crashes every few minutes. The wireless that covers the pool was only on for 3 days of our two week stay. I went to the front desk twice asking them to fix it, but no one did anything about it. So, if you don't have your own internet connection (which is extremely expensive to roam if you're from a European country), forget about connecting to the world while you're at the pool.

    The hotel has been preserved as we remember it from 7 years ago. It is clean and well maintained. The maids did their job perfectly and were always smiling and responsive.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    10
    We had a fabulous time!
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 5 nights
    • Submitted via mobile

    Location, fabulous breakfast, great staff and accommodation

    Stayed in January 2024

  • Reviewed: 11 February 2024

    10
    A wonderful place to stay
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights

    Loved everything

    We had a wonderful time

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Many many many steps to our room on the fourth floor and no elevator. We were fine but did not expect that.

    Excellent breakfast! Beachfront property in such a charming area surrounded by wonderful restaurants.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    BAR PLAYA

    Stayed in December 2023

  • Reviewed: 21 January 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    The beach is beautiful but swimming there isn’t easy (lots of rocks)

    Friendly staff Location is great Really clean and well kept Also the food is good

    Stayed in January 2024

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Villa
    • Stayed 1 night
    • Submitted via mobile

    Good location and quiet

    Stayed in December 2023

  • Reviewed: 15 November 2023

    10
    Amazing stay with family
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Could not think of anything

    Location, breakfast, friendliness of staff, beautiful beach

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    Not much

    Great location helpful staff

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    need more equipment in the apartament, like iron

    great location, great staff, pool was quite and clean

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Great location in a nice clean environment with beautiful views from the balcony.
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights

    We had a studio up on the fourth floor; there were nearly no outlets at all. There no electrical outlets by the desk. The only power strip available was on one side of a king-sized bed. That was pretty bad for this day and age.

    The breakfast was pretty good. There wasn't a buffet because there were so few guests, so we had a choice of three or four different plates. The food was ok. The beach bar was really fun and the drinks were good and not expensive. The pool bar was the same. Good drinks for a good price and a nice sized pool as well.

    Stayed in October 2023

Showing 1 – 25

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