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Reviews of Hotel Aluge

56 Calle Salome Urena Zona Colonial, Colonial Zone, 10210 Santo Domingo, Dominican Republic

#64 of 84 hotels in Santo Domingo

Guests' Choice

Review score

Based on 43 hotel reviews

7.1

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    9.0

  • Facilities

    6.8

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Mosquitos

    Location

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Hotel Casa Aluge is a great place to stay. The staff was incredible. Very accommodating and friendly. The room was gr
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Plumbing was a bit dodgy. The AC in the room worked extremely well but was a bit noisy.

    Super friendly and amicable staff. Great location.

    Stayed in March 2024

  • Reviewed: 30 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    No hit water

    Stayed in September 2023

  • Reviewed: 21 September 2023

    6.0
    Not a great experience, could be better
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room we rent was humid and affected my allergies badly, they don’t have security and my car rear view mirrors were stolen, the pool wasn’t able, hot water was terrible as well.

    The staff was very kind, and tried to solved the issues we encountered, the breakfast was good

    Stayed in September 2023

  • Reviewed: 14 August 2023

    6.0
    Well-located hotel
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small room, the style of the furnitures are based on in other era, jacuzzi was not avaiable, noisy (that night a group of people were talking loudly)

    Excellent location, amenities near the hotel very friendly staff, air conditioner, room cleaned, fresh breakfast

    Stayed in August 2023

  • Reviewed: 29 April 2023

    6.0
    I wild
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room and bathroom it was not very comfortable.

    The staff made a good breakfast.

    Stayed in April 2023

  • Reviewed: 14 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    don’t give enough towels one for two persons

    clean, quite, wonderful staffs

    Stayed in April 2023

  • Reviewed: 28 March 2023

    6.0
    Google maps must fix the location because when we arrive at the intersection it sounds that you're a
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking is absolutely dangerous and disturbing The shower must be changed The room is too small

    The staff The Block was quiet

    Stayed in March 2023

  • Reviewed: 18 November 2022

    7.0
    Great location, friendly hosts, and good value. Would stay again.
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights

    AC wasn't great, but did eventually cool the room enough (I'm a light sleeper, and cool temperature is a must). Door handle was concerningly difficult to unlock from the inside, but was always able to get it.

    I thought the staff was really helpful and friendly. And the location was super close to the center of the Zona Colonial. Wifi didn't reach into the room, but was very fast sitting out in the pretty comfy and stylish sitting area. Appreciated the closet with hangers.

    Stayed in November 2022

  • Reviewed: 23 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the rooms are better than others. All good value, but maybe ask to see a couple rooms, if available, to see the one you like best.

    The place has great staff and good breakfast. One member of the staff speaks good English. Everyone was very friendly and helpful.

    Stayed in October 2022

  • Reviewed: 20 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Congrats to the friendly staff and Edith.

    Stayed in June 2022

  • Reviewed: 28 May 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    The hotel is nice and in a great location. The manager Miguel is a character and is fun to engage with. Happy, fun and a friendly guy who makes a good Mojito :) The girls on reception, the bar, cleaning etc are all really nice to chat with, friendly and pleasant. It made an enjoyable and fun stay at the hotel. Location is great, bed was comfortable and the price was good. I was leaving for the airport before breakfast started but Miguel arranged and early breakfast and coffee for me which was nice of him.

    Stayed in May 2022

  • Reviewed: 26 January 2022

    8.0
    For the price you shouldn't ask much more. Improve breakfast
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no dislikes for me, they did their best

    Breakfast should have been somewhat better for the price. The staff should wear better outfit, perhaps a standard uniform might help

    Stayed in January 2022

  • Reviewed: 25 December 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Was super The people

    Stayed in November 2021

  • Reviewed: 24 November 2021

    6.0
    wonderful location, though needs better communication
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    pet policy wasn’t explain clearly therefore I had to make a lot of last minute arrangements in order to leave the hotel to work

    location

    Stayed in November 2021

  • Reviewed: 27 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 6 nights
    • Submitted via mobile

    N/a

    The location, everything is available

    Stayed in September 2021

  • Reviewed: 2 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Mosquitos everywhere!!!!

    Location and staff

    Stayed in July 2021

  • Reviewed: 28 March 2024

    3.0
    I would not stay there there again.
    • Leisure trip
    • Family with young children
    • Budget Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything. Since I arrived it was a bad experience. I made a reservation and I informed them of my late arrival, they said it was fine. When I get there to check in, they didn’t have a room for me, they gave it to someone else. The person at the front desk decided to give my room to someone even though they knew I was coming in later than 4pm because my flight was delayed. I paid for that night and I was still there without a room. The guy would not recognize the mistake and wanted me to wait three hours for a room. Finally after exchanging couple words and make him look he was in the wrong, they offered me a “temporary room” but I had to move out of there in two hours. The bathroom was dirty, there was hair on the shower tile, that is basic cleaning. They didn’t not care to check if it was clean. At the end, I would never stay here again nor I would recommend. Avoid the headache and I bet there are cleaner places with better staff.

    The location is great.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very centrally located. Very friendly staff.

    Stayed in February 2024

  • Reviewed: 20 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Cleaning, bathroom, very disorganized.

    Location. Central

    Stayed in October 2022

  • Reviewed: 6 June 2022

    9.0
    Superb
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I booked a different room and it was not available when I arrived but they gave us a better room for the same price

    The staff is great, can't complain

    Stayed in June 2022

  • Reviewed: 29 March 2022

    9.0
    nice hotel i would go to again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the bathroom was clean but the shower was a little old and dirty but not bad at all

    the staff is really friendly and the furnishings in the common area are very pretty, i liked the whole arrangement

    Stayed in March 2022

  • Reviewed: 29 January 2022

    9.0
    Extremely and helpful staff is what made this stay enjoyable
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    it was a basic bedroom and nice and clean but perhaps the bed linen could be upgraded.

    They gave us a choice of breakfast and we were happy with that. The location of this hotel is absolutely excellent, everything is right on your doorstep.

    Stayed in January 2022

  • Reviewed: 9 January 2022

    1.0
    6
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No tv no jacuzzi or pool staff was unprofessional and had no mask for protection

    Location and coffee

    Stayed in January 2022

Showing 1 – 25

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