Shower head was way too high..Other than that everything was satisfactory.

Great location, cleanliness, good service

Stayed in April 2024

The shows on the TV were 96% Spanish. I do not speak Spanish so that made it hard for me. And the bar staff that night who disrespected me. And did not apologize. Besides that...it was excellent!! I wouldn't mention the bar staff but we have to let others know it is not nice to belittle people. The manager apologized on his behalf but he is a grown man to know what is right from wrong. He was a total ASSH$$E~~

"Oh my God! This place was awesome! It was very clean and the atmosphere was excellent. It was worth every penny. The breakfast was great. However, I did have one little problem with the bar staff who embarrassed me over my card not working at his machine. I felt very disrespected because what he said was incorrect, and he refused to apologize. But, overall, one bad experience didn't ruin my great experience at this place.. I want to state that my review will remain unchanged. The person in question was unpleasant to deal with. They lacked patience and did not know how to handle the situation at hand. It could have easily been resolved just by him taking the time to see why the card wasn't working at his machine. Instead, he was saying i was broke and i didn't have any money in the bank, Which was incorrect. I tried to say on my end the card wasn't even attempted. He was so arrogant. The front desk swiped the card in one attempt it went through Word-of-mouth referrals are very important. especially since language is a barrier. Regardless, it is never acceptable to insult guests in front of others. Moreover, in this case, the issue was with the staff member, as my card was functioning properly."

Stayed in April 2024

The only concern was the in-dining restaurant. However the manager addressed my concern and everything went fine. We were extremely happy and will stay here once again in the future.

The staff was friendly and professional. Some spoke English and some did not. Excellent location three minutes from the airport. Large outdoor patio alongside the pool.

Stayed in April 2024

The staff was amazing since we checked in. Very polite and accommodating. I would highly recommend staying here if you are near the airport.

Stayed in April 2024

Awesome

Stayed in March 2024

My one complaint would be the breakfast, which wasn't very good

The room was comfortable. The staff was very accommodating and helpful.

Stayed in March 2024

Not enough pillows

Location

Stayed in March 2024

Friendly staff, good facilities very close to airport with a free shuttle bus that runs frequently

Stayed in February 2024

The property was very clean. The staff was very nice. The restaurant was great.

Stayed in February 2024

Good location

Stayed in February 2024

Fabulous omelette 😋 Great breakfast Clean room Friendly staff

Stayed in March 2024

did not inform us they supplied free shuttle to a beach

the very near by village was very convenient

Stayed in February 2024

Breakfast was not included. Very disappointing!

Stayed in February 2024

My husband and I are concerned about the shower floor. When it's wet it becomes extremely slippery which could possibly lead to some slipping and falling. I recommend using a shower rubber mat in the future.

The staff was very friendly and helpful. Food and drinks was plentiful and pricing was great. Atmosphere was very relaxing. Would go there again.

Stayed in January 2024

This is super minor but I would have loved to have a fridge in my room. They offered several complimentary bottles or water, and there were ice machines, but a fridge just makes it so much easier. However this is a very minor detail.

The staff were super friendly, checked me in 2 hours early, my room was HUGE. Their pool was super nice, clean, a great temperature. It was very kind of them to provide beach towels. As soon as I was at the pool they came out and asked if I would like any drinks or snacks, I felt very well taken care of. My whole experience was comfortable, relaxing, and at a very high standard. Top it off with a perfect free shuttle to the airport - where they made sure you were at the right terminal. I highly recommend this place.

Stayed in February 2024

No complaints. Coffee maker didn't work though.

The staff were really nice. The places was clean and I felt safe. The breakfast was really good.

Stayed in January 2024

Great location

Stayed in February 2024

Amazing and clean

Stayed in January 2024

Location perfect. Employees very friendly

This place need one refrigerator in room. For cool drinks

Stayed in January 2024

good location

Stayed in December 2023

Location

Stayed in October 2023

For 410 dollars they said breakfast not included that’s very bad for all that money

Stayed in December 2023

THE STAFF

Stayed in October 2023

I stayed in the main floor, I didn't like that, because my room was in front of the street so it was kind of noisy. The room was kind of dark and you can heard everything from next door.

Very close to the airport and Blue Mall. The room are good, nice property and the food is great. The staff is very attentive and nice. I definitely be back.

Stayed in November 2023