Autovia del Este, Blvd de Juan Dolio / Metro Country Club, 21004 Juan Dolio, Dominican Republic
#15 of 45 hotels in Juan Dolio
Guests' ChoiceBased on 268 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
9.1
Value for money
8.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Jesus
Dominican RepublicIt was ok
All good
Stayed in February 2024
Reviewed: 22 March 2024
Edwin
Puerto RicoBuffet no varaity, Nothing to do very borring place.
Room was good.
Stayed in March 2024
Reviewed: 17 March 2024
Anthony
United StatesN/A
The staff was world class Friendly personable
Stayed in March 2024
Reviewed: 11 March 2024
Gabriela
ColombiaMy room was not clean, in the bathroom there were blood stains in the toilet. Which gave me a feeling of general dirtiness. I didn't like the food. It is not close to the beach as they say, although there is transportation at specific times.
Staff
Stayed in March 2024
Reviewed: 21 February 2024
Diogenes
United StatesIt’s far from the ocean.
The food was good.
Stayed in February 2024
Reviewed: 27 January 2024
Ortiz
United StatesNothing
Excellent place for child there is a big area for playing volleyball, basketball, baseball, football, playground etc..
Stayed in January 2024
Reviewed: 20 January 2024
-claudia
United StatesIt's beautiful
Stayed in January 2024
Reviewed: 13 January 2024
Francis
CanadaNothing
Service is good..the room is spacie
Stayed in January 2024
Reviewed: 23 November 2023
Arlen
United StatesIn no particular order...The check-in process was tedious and I was charged extra per person for checking-in 2 hours early despite major weather issues in the area. Allowed into the room after waiting 1 of the 2 hours in the lobby. The room was large (similar to an Embassy Suites) but wasn't as nice. The A/C leaked water all over the floor. Asked for someone to service it and clean the floor and it never happened. Had to request towels because none were provided. Went for a shower and there was a dead waterbug on the bathroom floor. Weather was very bad so couldn't go outside much and nothing to do inside the hotel. Very small game room so guests were forced to impede each other's space. Accessing the beach required a shuttle which was not operating due to the weather. The power was off most of the day. There was zero internet and TV service. Alcohol selection was limited but you can pay extra for higher premiums (all-inclusive...hmmm). Not at all what I expected. I checked out early and got an airbnb in the capitol.
The meals were buffet-style so there were good options to choose from. The drinks were decent.
Stayed in November 2023
Reviewed: 25 August 2023
Laura
United StatesThey need better air conditioning in the lobby. And more activities on raining or tropical storms.
The best customer service!
Stayed in August 2023
Reviewed: 21 August 2023
Duane
Dominican RepublicCouple small issues but we're fixed right away
Stayed in August 2023
Reviewed: 21 August 2023
Luisdx
Dominican RepublicThe food doesn't have the variety of things that I would like for the price I paid. The snack was not as tasty as expected, first day that I arrived I didn't like the snack and the dinner, second day was better but not as I would expect. The bathroom doesn't have bath soap, the amenities of the hotel are very limited considering that we need some transportation to go to the beach. The billiard need some maintenance, there are several things that need to be fixed.
Staff personnel are very friendly and make your stay better. I like the pool bar.
Stayed in August 2023
Reviewed: 29 July 2023
Jean
United StatesBreakfast was excellent
Stayed in July 2023
Reviewed: 30 May 2023
Pamela
Dominican RepublicN/A
how clean and very well located it is.
Stayed in May 2023
Reviewed: 24 April 2023
Shaina
Dominican RepublicThere wasn’t much food variety and I got indigestion on my second day. Also it didn’t matter what I ate, everything made me extremely gassy and uncomfortably bloated.
I loved the staff. Everyone was extremely friendly and nice. I felt really comfortable here and it’s great to come with friends.
Stayed in April 2023
Reviewed: 17 April 2023
Polanco
United Statesthe food and beverage variety
it was a good place to rest
Stayed in April 2023
Reviewed: 25 March 2023
Mauro
United Statesfurniture needs a update, the room towels are too old and they look dirty, the card key to open the room door never work have to go back to from decks to re-charge 😞
the staff
Stayed in March 2023
Reviewed: 28 February 2023
Pamela
Dominican RepublicN/A
The great service! It’s feels like family.
Stayed in February 2023
Reviewed: 23 February 2023
Nicole
United Statesthe staff was amazing. I went to Hodelpa Emotions in November and found the staff a bit rude and not as interactive. Francisco, Rosy, and many more I forgot the exact names were very engaging and made sure our stay was excellent. The food was great as well.
Stayed in February 2023
Reviewed: 16 February 2023
Raymond
United StatesI love the members by the pool But food was not great ....
No water in the shower for a day an half
Stayed in February 2023
Reviewed: 3 February 2023
Javier
United Statesto small no beach
nice and clean
Stayed in January 2023
Reviewed: 18 January 2023
Jeslyn
Netherlandsfrondesk staff are proffeshional thiefs! promise to deposit my money back since dec28 ‘22 mold in the bathroom and also a bad smell in the room, my husband got sick during our stay
nothing! cheap decor!
Stayed in December 2022
Reviewed: 5 January 2023
Stacey-ann
Jamaica1.Long wait time for check in. 2.Did'nt like the part where they try to sell Elite membership, they first introduce it like an opportunity to see there other property then try to sell you.. it comes off passive aggressive to me ..and make you feel like you should feel guilty for saying no..."messing up the biggest opportunity" dnt like it.
Great all inclusive, good value for money.
Stayed in December 2022
Reviewed: 28 December 2022
Claudel
Abkhazia, GeorgiaPoor hot water. Only one dingy towel per person. No small towels or wash clothes.
Breakfast was fine
Stayed in December 2022
Reviewed: 2 December 2022
Jeanette
United Statesthe food they need variety of that
so relaxing
Stayed in November 2022
Karpenision, Greece
Bogotá, Colombia
Saratov, Russia
Banda Aceh, Indonesia
Zevenhoven, Netherlands
Rome, Italy
Manfredonia, Italy
Zadar, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content