Arzobispo Merino Con Emiliano Tejera, Zona Colonial, Colonial Zone, 10210 Santo Domingo, Dominican Republic
#84 of 84 hotels in Santo Domingo
Guests' ChoiceBased on 518 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2023
Niklas
GermanyBeautiful and modern hotel with clean and modern rooms, friendly staff and a great breakfast buffet on the rooftop terrace. Also a really nice view from there. Perfect location to explore the Zona Colonial.
Stayed in August 2023
Reviewed: 12 August 2023
Eduardo
Puerto RicoRoom a bit cramped. Bad wi-fi
Very good location. Breakfast had a lot of options.
Stayed in July 2023
Reviewed: 11 August 2023
Steven
United StatesBreakfast
Good hotel in colonial zone
Stayed in August 2023
Reviewed: 23 July 2023
Derekryan112
United StatesBest walking distance to shops, food, and activities! Safe area, Multilingual staff, and very nice Hotel
Stayed in July 2023
Reviewed: 21 July 2023
Rodney
Trinidad and TobagoThey could have more breakfast options different days. It was a little repetitive to eat the similar thing every morning.
The location was accessible to almost everything needed. The staff were very helpful and accommodating.
Stayed in July 2023
Reviewed: 20 July 2023
Conover-hart
United StatesI wish my room had a window. Also the shower didn’t have a door so water kept getting all over the bathroom floor.
The proximity to restaurants, parks, cafes, clubs, bars.
Stayed in July 2023
Reviewed: 11 July 2023
Naike
HaitiIt’s not really about the property but the night I stayed there it was really noisy and I couldn’t sleep until 1:30 AM when it was quiet. So if you have an early flight the next day don’t stay there on a Sunday. Took me an hour to get there with traffic as well.
The entrance is very chic and the personnel is very welcoming.
Stayed in July 2023
Reviewed: 10 July 2023
Manuel
United Statesgood breakfast.
Stayed in July 2023
Reviewed: 8 July 2023
Yimi
United StatesToo much noise at night, doors slamming till 3 am, other guests were very loud. The doors are not sound proofed so you can hear everything going outside your own room.
The staff was great. The location was exceptional.
Stayed in July 2023
Reviewed: 2 July 2023
Aleksandra
LithuaniaPoor sound isolation from the corridor. Poor window view. No hot water for the period of our stay.
Very good location. Nice decorations. Good services. Nice terrace.
Stayed in June 2023
Reviewed: 23 June 2023
Jaime
United StatesBigger parking lot
Roof top is really nice and breakfast is very good. People always pending if you need anything
Stayed in May 2023
Reviewed: 22 June 2023
Clifford
United StatesAC and hot water
The staff and breakfasts were excellent. The airconditioning was not always functioning and no hot water in shower which was challenging-otherwise very good stay
Stayed in June 2023
Reviewed: 20 June 2023
Ashmeet
IndiaBedroom Linen can be upgraded
Good location and Food
Stayed in May 2023
Reviewed: 17 June 2023
Rodrigo
Chilefuncional, clean and well located breakfast great
Stayed in June 2023
Reviewed: 3 June 2023
Fz
United Arab Emiratesfirst and last night of the trip. good value for money and clean place to spend a night or two
Stayed in May 2023
Reviewed: 27 May 2023
Nathin
ThailandDespite of my message for a nice room assignment for my 4-night stay, the first room assigned was disturbed by loud pump machine all night long, also the staff talking at sitting area was clearly heard. I asked to change the room and it was better. Both rooms are with no window.
Location. Decoration.
Stayed in May 2023
Reviewed: 9 May 2023
Jose
Dominican Republicbathroom floor stained , music and speakers in the rooftop
location and crew in all services. also price was very affordable and breakfast with variety.
Stayed in May 2023
Reviewed: 8 May 2023
Nicole
AustraliaThe waiter at Brekky asked for my number & told me he was in love with me and wanted to meet up with me. Very unprofessional and uncomfortable. I didn’t end up attending breakfast because he was there serving.
The interior design was gorgeous! The reception staff & housekeeping were so kind.
Stayed in May 2023
Reviewed: 28 April 2023
Jeff
CanadaGood stay for the price. Nice location 👌
Stayed in April 2023
Reviewed: 27 March 2023
Holali
SwitzerlandAsked for a room with window and the only one was on the bathroom and actually in the room,
Close to the center
Stayed in March 2023
Reviewed: 23 March 2023
Juan
United Statesnothing, everinthing is good
the room great!!,the Bar in roof is really incredible, beautiful
Stayed in March 2023
Reviewed: 20 March 2023
Tbugs4ever
JamaicaThe views were horrible , garbage outside, abandoned buildings(but I guess that's not the hotels fault)
The staff was great!! Everyone!! Breakfast was also good
Stayed in March 2023
Reviewed: 12 March 2023
Natalie
United Kingdomno tea making facilities or hairdryer.
Great location and very helpful staff.
Stayed in March 2023
Reviewed: 25 February 2023
Hayward
United StatesI really don't have any complaints about the place. I think they should offer breakfast
It had a very nice location. it was walking distance to the center city center. Lots of nice restaurants and shopping areas to go to
Stayed in January 2023
Reviewed: 23 February 2023
Emil_filip
United KingdomThe shower head has never been cleaned One of the staff had a bossy behaviour.
Nothing in particular
Stayed in February 2023
Hasselt, Belgium
Merida, Spain
Coimbra, Portugal
Kashiba, Japan
Zagreb, Croatia
Sorrento, Italy
Salerno, Italy
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content