I loved it all!

The amazing infinity pool, gorgeous beach, awesome spa!

Stayed in May 2024

It's far from the airport

The beach. Breathtaking. Shallow, without waves. Perfect for anyone. The rooms are gorgeous. The food is very good on most restaurants. Especially at the main one that serves breakfast as well. The Indian restaurant is also a must. The staff are the best staff ever. The fire pits with the sofas to chill out. By far the best gym ever. Overall an amazing experience. Good job to everybody, from the person who designed it, to the managers and the workers. Bravo bravo bravo

Stayed in March 2024

Nothing

Extremely nice

Stayed in February 2024

Everything!!!!

Stayed in February 2024

Nothing

Beautiful

Stayed in February 2024

Everything was great

The hotel was beautiful and exceptionally maintained. We had the best time. Food was great and the staff was very friendly and helpful. A 5 star experience. Can't wait to go back.

Stayed in December 2023

Everything

Stayed in November 2023

Nothing.

Absolutely Stunning.

Stayed in October 2023

Restaurant menu

Top location

Stayed in September 2023

Nothing

Everything

Stayed in September 2023

everything excellent The workers are very professional and loving

everything excellent

Stayed in September 2023

Overall Service, Restaurants

Stayed in July 2023

The services was very hospitable and the room was very clean. The food was very good. A resort that cares about their guests.

Stayed in August 2023

N/A

Everything, was an amazing experience!

Stayed in August 2023

Excellent ubicación, food and staff!

Stayed in July 2023

Nothing

I have stayed at the Hyatt Ziva in Cancun, Montego Bay, and now Punta Cana. All are exceptional and you know exactly what kind of value and high end experience you’re going to get. The property was immaculate, beautifully designed, and just truly stunning.

Stayed in June 2023

The only very slight negative was the seaweed on the beach (seasonal), but the hotel worked tirelessly every day to clean it up. The hotels nearby did not work as diligently as the staff at the Zilara... I was glad I was there and not other resorts.

I travel quite a bit and the Hyatt Zilara was definitely one of the nicest hotels I've ever visited for MANY reasons. Everything was perfect... the staff, the grounds, food, you name it, it was OUTSTANDING. My entire family was sad to leave. This was the FIRST large resort I stayed in where I wasn't getting up at 6am to "claim" a seat by the pool/ beach every day. Although there were many rooms at the resort (it was sold out the week we were there), it NEVER felt crowded by guests. I also loved the layout... many seating cares to choose from, different pools, etc. Another detail that made a big difference to me was the staff... they would put their hand over their hearts every time they interacted with any of us. They called the gesture "service from the heart" - loved it! I will be telling my friends to visit and will be back!

Stayed in May 2023

No nightclub for adults who love to listen to live music and dance. Also, having chefs to cook international cuisine would be beneficial. Foods that were not native to Dominicans were bland, lacked flavor and texture.

The Resort is beautiful, modern and clean. Staff is exceptional, they are friendly and professional.

Stayed in May 2023

The resort is in the Dominican Republic and while it offered an array of restaurants, there was no Caribbean restaurant with authentic Dominican food! Very disappointing. Shutters was not Caribbean in the least. That needs fixing HYATT! Also, this being a 5 star resort, doesn’t mean that every adult wants peace and quiet at night. There should be a lounge with music and dancing, reflecting the vibrancy of the island and options for those who’d like a bit of nightlife WITHOUT having to leave the resort. If that is updated, I’d return again.

The resort was beautiful aesthetically, the rooms were well appointed and we LOVED the swim up suite! Hyatt Zilara does not disappoint.

Stayed in May 2023

The only thing is that the concierge book our departure transportation to another date and they had to find a taxi for us two hours before leaving, besides that, everything was good

The restaurants are nice, we love the Indian restaurant, it was insane good, the waiter there was amazing, everyone was so nice to us. The Italian restaurant's pizza was speechless. have to go try it

Stayed in March 2023

The staff is very well trained, they greet everyone with a beautiful gesture touching their heart. We learned it meant they are serving from the heart. Absolutely exceptional hotel

Stayed in March 2023

Awesome food and fantastic service from the staff!

Stayed in December 2022

The staff was very sweet and attentive, always checking on you if you need anything great conversation, love the activities they have , highly will be coming back

Stayed in February 2023

Hands down this is the best resort I’ve ever stayed in. This facility has the nicest workers. The whole experience was five star. I loved all of the restaurants, food was amazing, and plenty of options. Every time I visit D.R. it will be at the Hyatt Zilara. This place is wonderful.

Stayed in February 2023