Nothing

So clean and beautiful.

Stayed in May 2024

Caro

Piscina, playa, comida

Stayed in February 2024

little problem with toilet. does not do well with paper. hard to get a beach chair. people hogged them overnight. i gave up. but salt water was excellent.

the breakfast--toast , omelettes, coffee, fruit was very good. waiters,,,angel, altagracia, faury --were very wonderful. helpful. made us happy. lunch snack-bar restaurant near the beach and buffet were great. Italian pasta was too rich--hard to digest for me. Viviana very friendly and helpful with sharing information. water aerobics in pool were great. Nelson taught. Alberto on baggage was great.

Stayed in December 2023

Indifferent staff

Clean Great food

Stayed in October 2023

Lobby are was too hot at night. It needs more fans.

Beautiful and clean spaces.

Stayed in July 2023

La previa del check in

Gastronomia

Stayed in May 2023

The entertainment is not what is used to be when I was there last. Back then, the theatre was full each night, no matter what the show was, and the entertainment team was brilliant. This time, the theatre was empty each night, most of the shows were cancelled because of poor attendance. Back in the day, the entertainment team were always on the beach during the day, advertising the shows. There was no advertising this time. The disco was also empty and closed half the nights. The entertainment area however seems to have moved between the bar and the reception area, with some sort of disco show almost every other night. The atmosphere was nice. We were there during Easter, there was nothing special organised for Easter, not even some coloured eggs. The beach lighthouse bar was damaged by a hurricane in October 2022 - it is now under reconstruction. There are no more flamingoes in the garden, but there are a lot of other small birds. There were a few beautiful large trees with big red flowers on the property - they now seem to be dead for some reason. It is a pity - they were superb. The open buffets at the main restaurants are lighter than they used to be. There is no more freshly squeezed orange juice in the morning, for some reason, but there is still a selection of fresh juice. There is no more coconut available. The fish selection is significantly poorer than before. Almost all the sun beds and umbrellas are reserved as early as 6 in the morning. Although the „no sun bed reservation” policy is advertised, it is not enforced by the staff. I saw sun beds with beach towels on them in the front row at midnight, reserved for the next day. This is annoying, as you have to get up at 6 in the morning to go to the beach and reserve your sun beds. We didn't get a „Welcome back” sign on the door, although it was our 5th visit :) The second day we arrived, when we tried to make reservations, all the restaurants were almost fully booked for the next 7 days.

This was my 5th visit at this hotel, the first being in 2002, when the resort had just opened, and my last one 10 years ago. The rooms are now renovated, as well as the bathrooms, which were updated to the current standards. The entire area has developed quite a bit, there are now shops nearby and places where you can spend time. When I was there last, there was nothing around the hotel. Now it's a small village with inner roads and dozens of small shops and small hotels. The port is now 5 minutes away just east of the resort, so it is easy to leave and arrive for/from excursions. The best restaurant in the resort is still the Gheisha (japanese). The kids loved the stay and can't wait to get back :)

Stayed in April 2023

you can’t have long walks along the beach, and there is nothing around outside of the resort.

the resort is just lovely and very clean. good and drinks where great. our stay was very enjoyable, but it can get boring after a few days, because there is nothing really around.

Stayed in March 2023

Beautiful garden, beach and pools. Very helpful staff, good buffet restaurant and excellent Mexican, Japanese and French restaurants. Snack bar on the beach. All inclusive offer at a good level. I recommend it to everyone. Only one complaint and that is the too soft beds.

Stayed in January 2023

maybe a bit more of entertainment would be nice

the hotel is beautiful (actually even better in real life than in the pictures) and not too big (compared to other all inclusive hotels). the cocktails are delicious and the buffet was great !! it is very well maintained and looked after, finally a hotel where you can still find spots on the beach/pool at any time of the day ! we loved our stay !!

Stayed in January 2022

beautiful property , rainforest park right in the middle , done supper nice , lots of food selection, nice for kids , see not too deep, mini disco , mini club

Stayed in November 2021

Great location, excellent customer service, food was perfect and lovely beach 😊

Stayed in October 2021

Check in was bad i need to wait more than 3 pm for room and the staff of checking dont resolve

The beach and staff in the bar

Stayed in October 2021

We had to eat at the buffet because the theme restaurants were not available

The beach is amazing The food very good

Stayed in June 2021

A staff member harassed my daughter. Also, we got sick from the food.

A staff member harassed my daughter. Also, we got sick from food.

Stayed in December 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in December 2021

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in June 2021