No complaints.

Great location, friendly staff, and good food.

Stayed in January 2024

I love being able to make myself a cup of coffe upon awakening. The coffee and coffee maker was excellent but no milk or creamer provided. My husband likes tea. There were teabags but no way to heat water for a cup of tea. Other than that we love Iberostar

We have stayed at Iberostar multiple times over the years. All are great. The staff is excellent. Always impeccable clean. Looking forward to our next stay at an Iberostar

Stayed in November 2023

In this time of the year the beach was not good because it was full of seeweed even though they cleaned it every morning The staff could be more gentle The drinks in the restaurant could have better quality

The food for an All Inclusive hotel was very ok and the other restaurants by reservation surprised me. The parties at night including the shows were very good

Stayed in August 2023

Rooms a bit old

Locatiom

Stayed in July 2023

The rooms have AC, but you can’t control the temperature. You can control the fan speed. Never the less, we were never hot or uncomfortable. Definitely bring bug spray. The tiny little devil mosquitoes are awful in the evenings. Most places where food is served is outdoors so dress accordingly. The only complaint I really have is the relentless vendors on the beach constantly stopping by to pitch their goods or activities.

We stayed at the “Punta Cana” building of the resort. It was a good value and perfect for a family. The rooms were a bit dated BUT CLEAN. The entire resort and grounds were all really clean. Food was ok and everyone was able to find something they liked for all meals whether it was a restaurant or buffet. Beach and water was gorgeous-get there early for a shady spot. The golf course is hands down one of the best we have ever played on. Booking excursions and dinners through the hotel was easy and we had no issue. Shout out to Edina and Joseph for making everything so smooth.

Stayed in June 2023

The hotel is older, our room definitely did not look like 5 star hotel. We had a problem with our room key almost every day and had to go to reception repetiadely.

The beach is amazing, enough sun beds for everyone. The pools are big and water was warm enough.

Stayed in May 2023

The food quality and overall service is poor.

Location is amazing.

Stayed in May 2023

First time visiting this wonderful country and the hotel made the experience even more impressive. Great beach with plenty of seating and shade, as well as, a wonderful staff.

Stayed in April 2023

The hustlers. They were everywhere and really pushy. They got really upset if you said no and tried to change your mind and show you more of their stuff that we had seen throughout the resort. Even the men grabbing coconuts from the trees right in front of the resort were trying to get you to pay for them after being cut up. The toilet in the resort leaked and by the end of our stay the sink faucet broke off due to the corrosion it had underneath. We called the front desk about it but they weren't surprised. The shower water was really dirty and left dirt marks in the bathtub. One day a maintenance man opened our door right up without knocking. I think the room service lady told him about the tub and he was coming to fix it, but you really need to tell them to knock. Luckily we were fully clothed and AWAKE. We stuck empty bottles in front of the door for the rest of the stay so we would hear anyone come in. There was only one brand of beer and they didn't have anything besides tequila at the resort. The food was ok. The best meal my sister and I had was at the Japanese restaurant. The Sushi I would not trust...avoid that. If you are staying 6 nights or so, they only let you book restaurants for two of those nights. The other nights you will be eating at the numerous buffets they have.

I loved the Garden view we had. Love how quiet the resort was, everything shut down around 6 or so because that's when the beaches/pools closed down and dinner started. I really enjoyed the kindness from the staff. They were very sweet! Room service always kept our rooms tidy and kept the fridge stocked with beer and soda. No Mosquitoes!!! I loved that! AC in the room had a sensor so when you opened the balcony, it would turn itself off and when you closed it, it turned back on.

Stayed in March 2023

Some facility issues, broken elevator one day. There were ants in our room when we checked in, but it was quickly taken care of. It seems this is more of a mid range resort.

Good price, location, food was pretty good standard buffet type at a all inclusive resort. Most resort employees were super nice and helpful. Huge pools to accommodate all the guests which is nice. Great location right next to a beach.

Stayed in February 2023

No soap in the lobby washroom for a week, even after I complained. The shows at night were poor compared to other hotels I've been to. Service was a little slow and there were no waiters on the pool / beach, or they just ignored you

The beach, the swimming pool, room location, food

Stayed in January 2023

That you couldn’t eat at a sit down dinner every night.

The friendly staff.

Stayed in December 2022

the lunch and restaurants at night Mexican restaurant not good

The breakfast, the clean the internet were very good

Stayed in July 2022

The gym and swimming pool

Like the overall set up and location

Stayed in June 2022

even though, I communicated and canceled one my rooms because two people didn’t get the passport in time, the hotel didn’t cancel and/or noted that and they were inflexible to work with my agent and us

facilities and employees

Stayed in June 2022

My reservation was for iberoestar punta cana front desk put me in dominicana

The staff

Stayed in July 2023

The food was stale, oily and the ingredients were not of quality.

Clean, comfortable, kind staff.

Stayed in July 2023

My room was always clean. The room’s cleaner was impeccable!!

Stayed in July 2023

The food was not the best. The check-in staff was very rude and unpleasant, my husband had a very bad experience with one of the staff

The location and all the facilities

Stayed in July 2023

the cleaning

the staff

Stayed in April 2023

everything

everything

Stayed in May 2023

Food was not so good, long lines for drinks, slow service

Stayed in April 2023

Everything

Nothing at all I don’t like the place at all It’s a older people resort

Stayed in January 2022

There are no comments available for this review

Stayed in December 2023