Reservation of restaurants.

Good food. Nice beach.

Stayed in May 2024

Some restaurants as the grill, Mexican, not good

Everything went great: Amazing room, huge. Love it. The beach and all the exclusive areas of premium were perfect. The location really goog. I d recommend it for sure. Food was fine not the best.

Stayed in April 2024

Excellent service, attention from employees was great. Ricardo gave me a unique personalized experience from the very beginning.

Stayed in May 2024

The staff was the best! So hospitable and supportive!

Stayed in April 2024

Buffett Breakfast could be better …

Location, food in the restaurants, employees, …

Stayed in May 2024

Staff was amazing, comfortable and large size rooms and lots of things to do. Will definitely be booking again.

Stayed in May 2024

The room, the staff, the entertainment. Everything was amazing. It was the best choice for my first time in punta Cana.

Stayed in May 2024

Premium access is yes, a more private area but overall no big difference. Food was better at other places even though there were less people in there. Villa magna and on the grill restaurants didn't have much a difference in the food.

Hotel was big but not huge. So it made us really easy to move between facilities and going to the beach even though our room was "far" from the beach The staff was really nice, cleanness of the room was great, amenities of the room were great, the welcoming at the room awesome, they gave us new watter bottles every day, including sodas. We left our Garmin Smart Watch out in the sight in the room and when we came back after they clean the room, it was still there. Really honest people. All people try to be nice with you and attentive. Buffet restaurants were nice, except the premium one. There were less people but fewer options to eat and not as tasty as the ones in the buffets for everyone. Although you get free room service by having premium, otherwise will cost $10. Booking restaurants and ordering food through the web page is easy enough, very practical. Also it contains schedules and menus, so great.

Stayed in May 2024

That other guest were smoking on their balcony’s

The premium side of the property, which we were staying at, was so lovely ans serene and quiet! The grounds are all beautifully maintained! Best part was the private concierge service, beyond what we expected!

Stayed in May 2024

Nothing

Clean

Stayed in May 2024

The beds were not comfortable. The restaurant reservations were very difficult to make. The wifi was a nightmare thats why it was impossible to make reservations for restaurants even while on premium for premium restaurants. The butler tried but it was hard for a group of ten.

The place had great location the staff was amazing. The drinks were great. The swimming pool was clean.

Stayed in April 2024

Great resort and views. Enjoyed our time in Punta Cana. Lot of activities for guests. Premium gives you access to entire resort and there is lot to do. Place is maintained meticulously and we felt relaxed and safe throughout the stay. Definitely recommend. Tons of food options and premium members get their own butler who helps you with all planning.

Stayed in April 2024

Perfect resort for an unforgettable caribbian vacation! Very beautiful garden, polite and kind staff, amasing entertaiments - especially caribbian show and live music and dance lessons - and cosy restaurants at the site of the resort. Thank you Hotel Impressive! .

Stayed in April 2024

The staff was not very friendly to Black people.

The accommodations were fine and the beach was great!

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The food was very bland and cold. I wish there was more homeland cuisine presented on the resort . We had to go outside of the resort to experience good food. Another issue was some of the vendors that stand around hassling about buying an excursion was exhausting. The Wi-Fi was very weak.

The resort was beautiful ! I love the Premium Benefits that came with my vacation package . The staff was very welcoming .

Stayed in April 2024

It has it all but a Casino, good restaurants, good food, great service

We booked a villa steps from the beach, this made the trip a different and wonderful experience

Stayed in April 2024

Great value. Wonderful location.

Stayed in April 2024

Food.. needs to focus on more local dishes and flavors

Location and staffing

Stayed in April 2024

Spa needs maintenance. Also, is not fair that the only way to get a restaurant reservation was via “mayordomos”. But we were really lucky with ours, Jobraillyn.

The staff is everything, Premium is the perfect word to describe them. Also, good quality liquors and really good food. Really worth it. My recommendations: Go to the On the Grill Restaurant and ask for Francisco (the best) but if you want to stay on the Premium Bar then Juan is your person.

Stayed in April 2024

the last days I could not reserve the restaurants

nice food, nice beach, nice hotel, many options for restaurants, many options to eat,I would stay again

Stayed in April 2024

The internet was not so strong in some places

Premium guests are like vip n I love it

Stayed in April 2024

Bed linen not good. Maids intruding early in the morning. No toilet brush. Staff has no English.

Overall it's a nice resort, not too big, beach sand is great, plenty of sunbeds. Rooms are enormous and clean, TVs are modern, have all sports channels. Sea is always stormy, of course it's not hotel's fault.

Stayed in April 2024

The beds are not really comfy. The mattresses are ok, but the bed bases could be improved.

Great vibe! Everyone is friendly and makes you feel welcomed. Food is good, fresh and you have lots of different choices. Room was big, bathroom as well, always clean and the minibar was always stocked with water and other drinks.

Stayed in April 2024