Autopista Sur Final Punta Hicacos, Uvero Alto, 23000 Punta Cana, Dominican Republic
#5 of 131 hotels in Punta Cana
Guests' ChoiceBased on 803 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.4
Staff
9.3
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 27 July 2023
Aquino
Dominican RepublicI liked everything
The employees were outstanding and the food was excellent. We can't wait to go back and relax again.
Stayed in July 2023
Reviewed: 21 July 2023
Steven
United StatesThe entertainment wasn't my favorite. The teams were doing an incredible job getting people to participate (special shout out to Red), but it's overall a pretty tame resort. If you aren't into listening to the 80s cover band, there isn't much else to do on the property except go for beautiful walks or watch TV. No worries for us since we weren't looking for that anyway, but just a warning for potential future guests hoping for more of an active nightlife.
The resort was great - busy but you could always find a sunbed or chair to lay out on. No need to wake up early and save a spot with your book and towel. The main pool had lots of music and activities and felt lively, but the quieter pools were my favorite and a great escape to read, tan, relax and enjoy the sun. The overall grounds were clean and modern, lots of different areas to hang out. Standard suite room was huge. The bathroom being open to the bed wasn't my favorite but not an issue for my partner and I, but I could see this being odd for others. Food overall was great - bearing in mind it's an All Inclusive and we weren't expecting much. The breakfast buffet was plentiful, fresh, healthy and savory options and service was impeccable. Lunch at the main Pool restaurant (Mediterranean) was delicious - fresh salads and pastas were my personal highlight. The Ceviche lunch spot was also great. The dinner restaurants weren't my favorite but they were adequate for an all inclusive. Just be mindful about what you're ordering and stick to what you think they can do best. Loved the coffee bar and especially the girls who worked in there and helped me learn a bit more Spanish!
Stayed in June 2023
Reviewed: 21 July 2023
Melissa
United StatesBeach was loaded with seaweed and very steep shelf to get down from lounges to shore. Also, dinner restaurants food was not as good as buffet and daytime restaurants.
Incredibly professional, friendly and accommodating staff. Buffet’s for breakfast and lunch were limitless! Options of quiet pool areas, more social, upbeat areas were available. Drinks were great, many top shelf products. Other dining options throughout the day were awesome. Beach areas were well supplied with comfortable lounges or beds and very large tiki umbrellas which provided great protection from the sun. All areas were well staffed to order anything from anywhere…lounge, beach or poolside delivery! They also had full schedules of fun activities every day. Forgot to mention pool or beach massages! (For an xtra $)
Stayed in July 2023
Reviewed: 21 July 2023
Saralegui
United StatesTHE WINE YOU OFFER FOR FREE IS VERY PORT (BAD) QUALITY. SOME PEOPLE ONLY DRINK WINE. WE CHECK THE LIST TO BUY IT WAS EXCESSIVELY EXPENSIVE COMPARED W/ THE PRICE WE USED TO BUY. THE SALTSHAKER WAS WET AND DID NOT COME OUT.
THE FOOD IN EACH RESTAURANT WAS THE BEST QUALITY ALL THE TIME AND ALL PERSONNEL THAT SERVE WERE EXCELLENT! LIKE: JOSE, OUR MAYORDOMO, MAXIMO, ROSA, MARIA, HEIDY SANCHES, YASARI, ETC
Stayed in July 2023
Reviewed: 20 July 2023
Robbie
United StatesI liked everything
It was very nice
Stayed in July 2023
Reviewed: 20 July 2023
Tanya
United StatesButler got sick after 2nd day and no one assigned another butler until I complained. Roaches in room. Maid service was subpar.
Entertainment staff was entertaining. Restaurants were good.
Stayed in July 2023
Reviewed: 18 July 2023
Victor
United StatesNot one complaint.
It is a beautiful property with everything you need and more. The customer service is excellent and I would definitely recommend this hotel.
Stayed in July 2023
Reviewed: 12 July 2023
Marliz
United StatesThe room is the best
Stayed in July 2023
Reviewed: 10 July 2023
Tyra
United StatesThe property was amazing! The staff was amazing! The room was clean, comfortable, and spacious. Many varieties of food and drink choices. Definitely will be returning for vacation again. Book this location, you won’t be disappointed at all.
Stayed in June 2023
Reviewed: 6 July 2023
Rosemita
United States1 of the waiter was very rude and rushing us to order because they wanted to close the restaurant. We ended up leaving and went to another spot.
The facility and rooms were immaculate. The atmosphere was relaxing with breathtaking views.
Stayed in June 2023
Reviewed: 4 July 2023
Brittani
United StatesI have no complaints
The location was perfect! The hotel was incredibly clean. The staff was stellar! The accommodations were top tier! I definitely enjoyed my stay at this resort. It was the perfect relaxing getaway.
Stayed in May 2023
Reviewed: 28 June 2023
Hamilton
United Statesthe receptionist was rude
Everything
Stayed in June 2023
Reviewed: 26 June 2023
Arianna
United StatesJonny, Payola, Red, All of the guys at the bar in the middle made our stay so fun!
Stayed in June 2023
Reviewed: 26 June 2023
Lissette
Dominican RepublicThe lunch. They need to change the lunch method from menu to buffet
The room and the pools
Stayed in June 2023
Reviewed: 26 June 2023
Stanley
CanadaWasted over 3 hours of our day listening to the Live Aqua presentation in selling their membership program.
Awesome staff and food was phenomenal. Facilities were clean and action packed activities
Stayed in June 2023
Reviewed: 22 June 2023
Tiffanee
United StatesNothing
Everyone was so nice and friendly and remembered my name every time they seen me and welcomed with a warm smile
Stayed in June 2023
Reviewed: 21 June 2023
Smith
United Kingdomcannot fault it apart from it been isolated
This property is beautiful luxury without been pretentious. a complete serene and ambient atmosphere but places to party if you choose the staff are super friendly and professional Miraflores reataurant - hannel the gentleman that served me at breakfast today. the food at Miraflores is yummy I wish I went there sooner. food varies in quality but had a nice time at each restaurant
Stayed in June 2023
Reviewed: 19 June 2023
Carolina
United Statesthe people there were great super friendly and made us feel like home. food and drinks were pretty good and the activities they had were lots of fun would definitely recommended.
Stayed in June 2023
Reviewed: 7 June 2023
Mariyan
BulgariaJust a little minor issue. The faucets in our room were peeling white and silver and dark flakes so they looked dirty but it was just the paint peeling.
Everything else at the hotel was amazing. Staff is accommodating and polite. They do a decent job with entertainment. The restaurants are amazing. Every restaurant has great food to try. Also if you don't like the restaurants or don't want to limit to just that. Enjoy some grilled picanha or skirt steak from the guys that grill near Seshin restaurant. If you get there early enough meat will be rare/mid rare and delicious.
Stayed in June 2023
Reviewed: 5 June 2023
Jo
United KingdomAs with the area in the whole I would say that the wine is not great,, and the cocktails are very strong ((which some may consider a good thing!))
Spotlessly clean well appointed and not very busy at all. We had a lovely time here and would recommend.
Stayed in June 2023
Reviewed: 1 June 2023
Rodriguez
United Statesthere was a little bit of miscommunication with staff when it came to the Cabana.
the best part was the privacy of the rooms and the relaxing vibes of the entire resort
Stayed in May 2023
Reviewed: 26 May 2023
Bartosz
SwitzerlandThe quality of alcohol is quite poor, it’s all there, but it’s not quite it. I’d recommend the place anyway, just don’t count of getting amazing drinks when you go there
Modern and comfortable room, pools, beach, entertainment, it’s all a big wow. Very clean, well maintained, fun, just amazing. French and Sushi restaurant are absolutely top.
Stayed in April 2023
Reviewed: 23 May 2023
Darin
United StatesThe bathrooms do not provide a lot of privacy, but not too big of a deal since it is an adult only resort. The coffee shop is mediocre. Beyond that, couldn’t think of anything else and we are picky!
The facilities are amazing. The staff was the best I have ever experienced at a resort. The beach is clean and has a nice barrier around their beach area to keep out a majority of the seaweed, fish, and large waves. The entire swim area is completely sand under your feet. We like to spend more time at the pool, however because of this, we actually spent more time on the beach. We have been to a lot of all inclusive resorts and this one for sure will be a repeat for us, hopefully within a year.
Stayed in May 2023
Reviewed: 22 May 2023
Lamar
United Statesthe food options weren’t the best .
they have the most amazing staff ! throughout the whole facility!
Stayed in May 2023
Reviewed: 13 May 2023
Tracy
United StatesNa
The staff was amazing, the food was wonderful
Stayed in May 2023
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