Autopista Sur Final Punta Hicacos, Uvero Alto, 23000 Punta Cana, Dominican Republic
#5 of 132 hotels in Punta Cana
Guests' ChoiceBased on 806 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.4
Staff
9.3
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 30 May 2024
Michelle
Dominican RepublicThe nightclub is not big but it was ok.
Amazing food, Friendly staff, comfortable room and shower, hot tub in the balcony, amazing night shows, everything was great!
Stayed in May 2024
Reviewed: 28 May 2024
Nell
United StatesNo jacuzzi
Our butler Eric, the spa , the food
Stayed in May 2024
Reviewed: 28 May 2024
Franklin
United StatesSome meals Very high in salt but I know They can control them
Excellent. And very cleaner Good service from Miguel ,Francis and coffee
Stayed in May 2024
Reviewed: 21 May 2024
Dorcas
United StatesI had no complainants
The property was clean, friendly and attentive staff!!!
Stayed in May 2024
Reviewed: 17 May 2024
Katherine
United StatesNot enough hooks in the bathroom for towels and robes
a lot to choose from. The hours for breakfast was good. The staff remembers you.
Stayed in May 2024
Reviewed: 13 May 2024
Campos
Dominican RepublicNo to many activities
The food
Stayed in May 2024
Reviewed: 11 May 2024
Agata
United StatesGreat property with many amenities and great service!
Stayed in May 2024
Reviewed: 5 May 2024
David
ColombiaThe food the first days in the week (The buffet) was closed, I stayed until the weekend and the quality and the variety of the meals changed a lot. There are two different experiences. Was the same with the night shows. The Monday and Tuesday didn’t do great activities, could be boring.
The staff was amazing, specially Ivelisse from service, she was kindly as family
Stayed in May 2024
Reviewed: 2 May 2024
Negron
United StatesI have always felt that the dinner options are slightly limited and could be better.
The property is always up to par and everything is convenient.
Stayed in March 2024
Reviewed: 2 May 2024
Joachim
AustriaBeach could be better organized. Japanese restaurant was a desaster (service & quality of food).
Rooms are great, so are the restaurants (Italian & French).
Stayed in May 2024
Reviewed: 1 May 2024
Ivana
Iceland- food in restaurants al a carte was great one day and not that good the other day.. I had crème brûlée two days in row. The first day it was so creamy and good and the other day it was cold and curdled. The staff in restaurants seemed sometimes unmotivated. Not all of the staff of course, some waiters would be very kind and helpful. I would work on the service in the restaurants, everywhere else it was great. Also, we were in 4 different resorts in Dominican Republic for this trip and I think the dining options and quality could improve a bit more. - The room service was only ok - food was average and they did not use the delivery box that is supposed to be for room service. They knocked on the door instead.. that bothered me a little because we were in our underwear. - constructions on both sides of the resorts! It was loud and it was the whole day but! It did not ruin the atmosphere so I would forgive them this. :D
Amazing resort! Adults only! Very laid back, clean, modern and minimalistic. Their fruit plates are fantastic. A lot of activities every day. Table tennis and volleyball field was a huge plus. Fantastic spa! So beautiful and peaceful. the best massage I have ever had from Joseline. The beach is amazing, almost no sea weed. All pools are extraordinary. Room is beautiful, everything you need, comfy bed. Nespresso machine 👍🏽 Plenty restaurants to choose from. Coffee shop on site was perfect! Cleaning service was also very satisfactory, we got plenty of water daily and I I loved having my bed ready for the night from the cleaning service. Overall - the resort is one of the top resorts I have stayed in Dominican Republic so far!
Stayed in April 2024
Reviewed: 27 April 2024
Brieana
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 April 2024
Castillo
United StatesEverything , the service , the food , the drinks , the beach , the pools , our mayordomo Eric, he is very profesional and sweet …
Stayed in April 2024
Reviewed: 7 April 2024
Devin
United StatesOne day they had water issues which resulted in our shower water pressure being very low.
The food was great. Often food at all-inclusive resorts is mediocre, but the food here was worth coming back for. We didn't have one bad meal while here. The staff was extremely friendly and welcoming. The rooms and facilities were very clean.
Stayed in April 2024
Reviewed: 4 April 2024
Michael
United KingdomOur room was lovely and spacious. The resort is beautiful. Great food, great drinks, great entertainment. Honestly all the staff at Live Aqua Punta Cana received us well and made us feel very comfortable. Gil, House, Ivan, a few names we can remember all paid us great service.
Stayed in April 2024
Reviewed: 3 April 2024
Laju
CanadaFood at the sports bar could be better.
Was a very chilled vibe. Totally loved that
Stayed in March 2024
Reviewed: 1 April 2024
Konstantina
United KingdomEverything is excellent! Hotel facilities, staff, food & drinks, entertainment were all fantastic. We had a dream holiday!
Stayed in March 2024
Reviewed: 1 April 2024
Alexia
United KingdomThe food is average from the restaurants. The Asian was the best. Buffet was great too.
The property is beautiful, all the facilities were great
Stayed in March 2024
Reviewed: 31 March 2024
Jose
SwitzerlandSwimming pools are cold (at least in Jan-March)
Staff, services, facilities, food, entertainment
Stayed in March 2024
Reviewed: 30 March 2024
Admir
SwedenDid not like that the taxi back (arranged by the hotel) to the airport charged us 77$, while from the airport (using Booking.com services) was 28$. Cash paid would have been 70, but for the card is 10% according to the driver. BS
Seems very well run property; many employees are very welcoming and polite.
Stayed in March 2024
Reviewed: 25 March 2024
Jenn
United StatesNothing comes to mind.
This was my second visit and I chose it specifically for my family trip as when I went last year everything was incredible. I felt it was the perfect place to return.
Stayed in February 2024
Reviewed: 23 March 2024
Trenee
United StatesThe some of the restaurants for dinner wasn’t the best.
The cleanliness, the staff was so polite and helpful with whatever was asked of them.
Stayed in March 2024
Reviewed: 23 March 2024
Tamakia
United StatesThey don’t offer turkey or beef breakfast meat, everyone doesn’t eat pork.
Everything
Stayed in March 2024
Reviewed: 20 March 2024
Lisa
United StatesService was slow
Beach was beautiful
Stayed in March 2024
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