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Reviews of Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino 4 stars

Carretera Playa Arena Gorda, Bavaro, 23301 Punta Cana, Dominican Republic

#100 of 132 hotels in Punta Cana

Guests' Choice

Review score

Based on 367 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 11 April 2024

    10
    I enjoy every especially the food n the bar and entertainment staff Carlos . Jade , Lewis ,Carlus jibe n Willy from bar
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean doesn’t smell like dirty water.. it’s was clean n family friendly

    Everything was perfect food,staff .entertainment, property ,front desk bag man love it all

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Wonderful family vacation spot, pricey but worth it.
    • Leisure trip
    • Family with young children
    • Luxury Room Diamond Club
    • Stayed 1 night
    • Submitted via mobile

    Food wasn’t the greatest and there is no direct beach access.

    Excellent service, great cocktails! Beds are very comfortable and rooms are clean.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Nice beautiful place
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Customer service

    Perfect

    Stayed in February 2024

  • Reviewed: 19 March 2024

    3.0
    The juices, and waiting time in restaurants. The hotel porters did not appear, and I had to carry my
    • Leisure trip
    • Group
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    The juices, and waiting time in restaurants. The hotel porters did not appear, and I had to carry my suitcases to the room myself, and look for the room myself. There is not activities at night.

    Was bad, The juices tasted horrible, I don't know what was happening, but even the freshly blended ones tasted bad, like old fruits.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Great!
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Mosquitos in the bedroom.

    The service, cleanliness and beautiful staff & ambience.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    5.0
    I had higher expectations of the Royalton. This one felt a bit cheap and run down
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 5 nights
    • Submitted via mobile

    Strong smell of sewage throughout the property Staff was generally unhelpful. Meals were chaotic due to lack of utensils, coffee and water were difficult to procure, and pool staff was largely nonexistent. Casino was lackluster at best: a few slot machines and automated roulette table. Cashout vouchers didn’t work. The whole affair was pretty sad. Beachfront setup was a mess of chaises that were impossible to secure due to lack of organization. Buffet food was decent but the restaurants (Italian and Mexican) were subpar. There were vendors selling excursions accosting people right outside the buffet. It felt gross to have to hear a pitch right as you’re trying to get a meal.

    The location was beautiful and rooms were decent size and fairly comfortable

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    My family and I truly enjoyed the room they provided us thanks to Omar. He always made sure we were as comfortable as possible and went above and beyond when in need.

    Stayed in February 2024

  • Reviewed: 20 January 2024

    3.0
    Taking in the sun
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    The food choices were very very slim and the room we not as comfort able as they coul have been

    Stayed in January 2024

  • Reviewed: 19 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Luxury Room
    • Stayed 14 nights
    • Submitted via mobile

    Food inedible and alcohol doesnt get you drunk…

    Stayed in November 2023

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great, the whole entrainment crew was funny and always with a good attitude . Front desk crew was always very helpful and with a smile. We're looking forward to stay again at royalton

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Just need elavators

    Breakfast was good..and the location was nice

    Stayed in October 2023

  • Reviewed: 26 October 2023

    10
    We had the best experience there
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    Food

    Everybody was so polite made us feel so wonderful we highly recommended

    Stayed in October 2023

  • Reviewed: 21 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Luxury Room Diamond Club
    • Stayed 2 nights

    There are lots of differences between Royalton Punta Cana and Royalton Splash, The services, the drinks, the food... All is too different. It should be almost the same

    The Water Park was Amazing! THe Steakehose way very nice Tooo.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    3.0
    Not acceptable for the money paid
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping and noise

    We experienced leaks from the shower above us. It was the noisiest room I ever had with doors slamming and people loud in hallway. The best was it rained and the floor flooded by dirty water seeping up through the floor. The answer was to throw towels to disk it up and proceed to leave them till the next day. Not sure what we were exposed to. Got sick when we got home.

    Stayed in August 2023

  • Reviewed: 4 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 2 nights

    The restaurant, it was very hot and the organization was not very good.

    La habitaciones y el parque acuatico

    Stayed in September 2023

  • Reviewed: 3 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 7 nights
    • Submitted via mobile

    Saw cockroches on stairwell and in room me and my kids got food poisoning twice as well as many others on the resort, first room was stinking of mould and damp. We moved to second room toilet constantly blocked and we kept being locked out

    The water park and drinks kids club needs updating

    Stayed in September 2023

  • Reviewed: 22 August 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in August 2023

  • Reviewed: 19 August 2023

    10
    Staff was very friendly, the food was great & the people very very loving
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 4 nights
    • Submitted via mobile

    The food was great had access to 5 different restaurants

    Very nice and clean property very friendly staff and welcoming

    Stayed in August 2023

  • Reviewed: 19 August 2023

    1.0
    Horrible
    • Leisure trip
    • Group
    • Luxury Room
    • Stayed 4 nights
    • Submitted via mobile

    Anything that they offered for all inclusive was a lie not helpful at all took to long for everything

    Would not recommend and would never go there ever again

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room Diamond Club
    • Stayed 2 nights
    • Submitted via mobile

    Super friendly staff, was there on 3 day getaway with my 3 grandkids. They loved it. So did we the adults. Great food and entertainment. Will come back soon.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    from check in to check out every one was so polite and professional and helpful first let me say a special thanks to Car
    • Leisure trip
    • People with friends
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    there is nothing I did not like about the property

    everything was nice the layout very nice the view you could go over to the other Royalton the beach was there this is a beautiful resort

    Stayed in August 2023

  • Reviewed: 3 August 2023

    3.0
    Somewhat a disappointment due to the lack of a properly working AC
    • Leisure trip
    • Solo traveller
    • Luxury Room
    • Stayed 7 nights
    • Submitted via mobile

    The air conditioning did not work for most of my trip I was hot & uncomfortable in my room had headaches, had to use my asthma pump & bathe way to many times at night to remain somewhat cool. For the price I paid this was uncalled for.

    All inclusive

    Stayed in August 2023

  • Reviewed: 29 July 2023

    5.0
    Not worth it
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not kind, also all place were we moved someone was complaining about something, wether it was a partner no doing what he was supposed to, or complaining about having to work extra hours, or something similar. The education and the attention of the staff was terrible.

    The Food and the accommodations were fine, think could be better compared to others similars hotels.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    10
    It was amazing
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    I love it

    Stayed in July 2023

  • Reviewed: 27 July 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Luxury Room
    • Stayed 4 nights
    • Submitted via mobile

    Mas areas de divercion nocturna ej.musica

    Stayed in July 2023

Showing 76 – 100

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