Carretera Playa Arena Gorda, Bavaro, 23301 Punta Cana, Dominican Republic
#100 of 132 hotels in Punta Cana
Guests' ChoiceBased on 367 hotel reviews
7.4Cleanliness
8.3
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
7.9
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 11 April 2024
Nastacia
United StatesClean doesn’t smell like dirty water.. it’s was clean n family friendly
Everything was perfect food,staff .entertainment, property ,front desk bag man love it all
Stayed in April 2024
Reviewed: 4 April 2024
Melinda
United StatesFood wasn’t the greatest and there is no direct beach access.
Excellent service, great cocktails! Beds are very comfortable and rooms are clean.
Stayed in March 2024
Reviewed: 19 March 2024
Graciela
United StatesCustomer service
Perfect
Stayed in February 2024
Reviewed: 19 March 2024
Ismael
Dominican RepublicThe juices, and waiting time in restaurants. The hotel porters did not appear, and I had to carry my suitcases to the room myself, and look for the room myself. There is not activities at night.
Was bad, The juices tasted horrible, I don't know what was happening, but even the freshly blended ones tasted bad, like old fruits.
Stayed in March 2024
Reviewed: 18 March 2024
Michelle
Puerto RicoMosquitos in the bedroom.
The service, cleanliness and beautiful staff & ambience.
Stayed in March 2024
Reviewed: 1 March 2024
Elizabeth
United StatesStrong smell of sewage throughout the property Staff was generally unhelpful. Meals were chaotic due to lack of utensils, coffee and water were difficult to procure, and pool staff was largely nonexistent. Casino was lackluster at best: a few slot machines and automated roulette table. Cashout vouchers didn’t work. The whole affair was pretty sad. Beachfront setup was a mess of chaises that were impossible to secure due to lack of organization. Buffet food was decent but the restaurants (Italian and Mexican) were subpar. There were vendors selling excursions accosting people right outside the buffet. It felt gross to have to hear a pitch right as you’re trying to get a meal.
The location was beautiful and rooms were decent size and fairly comfortable
Stayed in February 2024
Reviewed: 24 February 2024
Kissy
United StatesMy family and I truly enjoyed the room they provided us thanks to Omar. He always made sure we were as comfortable as possible and went above and beyond when in need.
Stayed in February 2024
Reviewed: 20 January 2024
Denise
CanadaThe food choices were very very slim and the room we not as comfort able as they coul have been
Stayed in January 2024
Reviewed: 19 January 2024
Joe
United KingdomFood inedible and alcohol doesnt get you drunk…
Stayed in November 2023
Reviewed: 24 November 2023
Luis
United StatesEverything was great, the whole entrainment crew was funny and always with a good attitude . Front desk crew was always very helpful and with a smile. We're looking forward to stay again at royalton
Stayed in November 2023
Reviewed: 1 November 2023
Norman
Turks & Caicos IslandsJust need elavators
Breakfast was good..and the location was nice
Stayed in October 2023
Reviewed: 26 October 2023
Keysha
United StatesFood
Everybody was so polite made us feel so wonderful we highly recommended
Stayed in October 2023
Reviewed: 21 September 2023
Sebastian
Dominican RepublicThere are lots of differences between Royalton Punta Cana and Royalton Splash, The services, the drinks, the food... All is too different. It should be almost the same
The Water Park was Amazing! THe Steakehose way very nice Tooo.
Stayed in September 2023
Reviewed: 20 September 2023
Arthur
United StatesHousekeeping and noise
We experienced leaks from the shower above us. It was the noisiest room I ever had with doors slamming and people loud in hallway. The best was it rained and the floor flooded by dirty water seeping up through the floor. The answer was to throw towels to disk it up and proceed to leave them till the next day. Not sure what we were exposed to. Got sick when we got home.
Stayed in August 2023
Reviewed: 4 September 2023
Alexander
Dominican RepublicThe restaurant, it was very hot and the organization was not very good.
La habitaciones y el parque acuatico
Stayed in September 2023
Reviewed: 3 September 2023
Sabrina
United KingdomSaw cockroches on stairwell and in room me and my kids got food poisoning twice as well as many others on the resort, first room was stinking of mould and damp. We moved to second room toilet constantly blocked and we kept being locked out
The water park and drinks kids club needs updating
Stayed in September 2023
Reviewed: 22 August 2023
Rene
United StatesEverything
Nothing
Stayed in August 2023
Reviewed: 19 August 2023
Junior
United StatesThe food was great had access to 5 different restaurants
Very nice and clean property very friendly staff and welcoming
Stayed in August 2023
Reviewed: 19 August 2023
Jim
United StatesAnything that they offered for all inclusive was a lie not helpful at all took to long for everything
Would not recommend and would never go there ever again
Stayed in August 2023
Reviewed: 16 August 2023
Crisanis
United StatesSuper friendly staff, was there on 3 day getaway with my 3 grandkids. They loved it. So did we the adults. Great food and entertainment. Will come back soon.
Stayed in August 2023
Reviewed: 12 August 2023
Tammy
United Statesthere is nothing I did not like about the property
everything was nice the layout very nice the view you could go over to the other Royalton the beach was there this is a beautiful resort
Stayed in August 2023
Reviewed: 3 August 2023
Loriett
United StatesThe air conditioning did not work for most of my trip I was hot & uncomfortable in my room had headaches, had to use my asthma pump & bathe way to many times at night to remain somewhat cool. For the price I paid this was uncalled for.
All inclusive
Stayed in August 2023
Reviewed: 29 July 2023
Eva
Dominican RepublicThe staff was not kind, also all place were we moved someone was complaining about something, wether it was a partner no doing what he was supposed to, or complaining about having to work extra hours, or something similar. The education and the attention of the staff was terrible.
The Food and the accommodations were fine, think could be better compared to others similars hotels.
Stayed in July 2023
Reviewed: 27 July 2023
Elisha
United StatesI love it
Stayed in July 2023
Reviewed: 27 July 2023
Juan
Puerto RicoMas areas de divercion nocturna ej.musica
Stayed in July 2023
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