This hotel was definitely on the "pricy" side, and if we had downscaled to a slightly cheaper option, we probably could have stretched our budget to stay for another two weeks, so in all honesty, this isn't the best hotel choice if your goal is to get value for money. That being said, this place comes with ALL the bells and whistles, and we managed to get a "late-escape" deal at 55% off so we saved a fortune! I also think that the "Elite Club" facilities and perks could be expanded to create better value for guests who pay the premium. There was only one lounge, and it was by the lobby, away from all the pool areas and entertainment zones, so the vibe was a little dull. The private beach section was also very far away from the ocean, and positioned in a way where most of the cabanas were engulfed in shade, so it wasn't an ideal location for sunbathing. If there had been a private poolside section for Elite Club members, or more private bars throughout the resort, or perhaps even a seperate entertainment schedule exclusive to members, this would have definitely made the premium pricing more worthwhile in my opinion. I did like the fact that the rooms were located a little out of the way, so it felt like we had more privacy than other hotel guests. But if I was to book again, I would probably just book a regular stay, and use the savings towards some fun excursions!

This hotel stay was the week-long "luxury" part of our month-long trip, and it did not disappoint! Me and my bestie travel every year for Christmas and New Years, so we stayed at the Riu Palace Macao for the Christmas period. One thing I will say, if you're not a big fan of resorts, then this wouldn't be the choice for you. I also don't think I could have stayed here any longer than a week as I prefer to immerse more when I travel, and actually make new friends and meet cool locals. This is not the kind of place you do that. In all honesty, Punta Cana is not the place for that altogether! However, if you brought a whole suitcase full of glamorous outfits in the hopes of getting some stunning content to flex on the gram, then this is the place for you! Equally, if you are a fan of fine-dining, daily entertainment, and "all-inclusive" deals, this resort has an extremely impressive selection of restaurants accross a variety of cuisines, some top-tier shows and live acts, and of course the iconic RIU themed parties, so you will be spoilt for choice! We chose to be extra fabulous and went with the "Elite Club" package, so we also had a selection of exclusive facilities such as premium bars with imported spirits, a restaurant, and a private section of the beach complete with it's own bar. Our room was also outfited with luxury toiletries, an in-room drinks dispenser with premium spirits on tap that were re-filled daily, welcome champagne on arrival, as well as a little gift. The room itself was ENORMOUS, and very stylishly decorated with neutral tones, and a clean, modern aesthetic. The staff at the hotel were all wonderful, but special shoutout to my favourite concierge team Eudys and Tommy, who were always on hand to handle any and every request with efficiency and a lovely smile.

Stayed in December 2023

Food was just ok. No mexican restaurant was surprising.

Great facilities and staff. Clean and reasonably priced.

Stayed in December 2023

Somehow only old ppl above 45 anjust a few young ppl

Big area with plenty of things to do near the swimming pool or beach

Stayed in February 2024

The room furniture was a bit smokey. Maybe a deodorizer after check out.

Everthing was great. Staff is amazing!!

Stayed in February 2024

Staff was not able to assist me in telling me or showing me how to use the resort credits that were included in my rate.

Food was great. Facility was easy to walk around in. WiFi worked everywhere.

Stayed in February 2024

The customer service. I explained that I checked in online before getting to the resort and if there was a problem I would have preferred to be made away and I would have tried to make other arrangements. And I was told that if I didn't like the other room I could leave.

The was a mix up between the booking website and the resort. I booked a swim up room elite room with 2 beds and they didn't have that in there system. They didn't have any more of the rooms available and I ended up having to in a different room and on the 4th floor instead of a swim up and having to share a bed.

Stayed in February 2024

Water was cold or warm when taking a shower not hot. Staff were rude and not accommodating. No consideration for travelers who don’t speak Spanish.

It was clean on the outside

Stayed in February 2024

Didn’t reserve my room and when I got new room the paint was still wet in the room. They gave me a room with wet paint

I didn’t stay in this property, my room was not reserved and I had to get another hotel

Stayed in January 2024

The food was terrible

The beach was nice

Stayed in December 2023

The friendly staff, the cleanness , location .. Absolutely an amazing Hotel

Everything

Stayed in October 2023

Everything

Súper nice clean an excellent experience

Stayed in October 2023

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Stayed in May 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in January 2024

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Stayed in October 2023

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Stayed in May 2024

There are no comments available for this review

Stayed in December 2023